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Paramount Plaza Hotel & Suites: Traveler Reviews

3.0 of 5
2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
Hotel amenities
Paramount Plaza Hotel & Suites
Ranked #9 of 44 hotels in Gainesville
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471 reviews from our community

Traveler rating
    204
    116
    59
    38
    54
See reviews for
Families
120
 
Couples
85
 
Solo
72
 
Business
129
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sarasota, Florida
1 review
“Wonderful Paramount Plaza”
4 of 5 stars Reviewed March 10, 2013

Our stay at the Paramount Plaza in Gainseville was highlighted by the delightful service in the dining room. We were served by Jake, a young Univ of Florida student, who was thoughtful, attentive and engaging! He alone is a good reason to return to the Paramount Plaza!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Lois S about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
March 17, 2013
Me. Lois S, Thank you for your kind words. Jake is one of our great employees in the restaurant. We hope that in the future you will consider us again for your accomidations and dinning needs. Please book with us direct to get the best savings.

Thank you
Robert Knight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
“i loved it”
5 of 5 stars Reviewed March 2, 2013

I was thrilled to death that if it's too good to be true...it can be.
The short 3 miles off the interstate was well worth the time.
Great looking curb appeal and when I checked out the room before checking in, I was surprised how spacious,immaculate, and a great view.
I was only going to stay one night, but decided to extend our stay another 3 nights to be tourists and enjoy the Gainesville area.
The staff were always more than happy to please us any way they could. Especially, Holly,Evan & Rachael
I would recommend this hotel and stay again whenever passing through.....

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Louis C about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
March 6, 2013
Louis C thank you for such kind words and such a great review. It is reviews like yours that keep us climbing that ladder of success. We know that you have many choices for accomidaitions when visiting Gainesville and we want to say "THANK YOU" for choosing the Paramount Plaza Hotel & Conference Center. We love it when a guest mentions our staff my name, each employee will be rewarded for you mention. We hope that when you return to the area you will choose to stay with us again.

Thank you
Robert Knight
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Atlanta
Top Contributor
55 reviews 55 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
72 helpful votes 72 helpful votes
“Decent cosmetic renovations but still a budget hotel”
3 of 5 stars Reviewed March 1, 2013

Stayed here for one night -- a comp room through the University of Florida. So "value" of room was lost on me. This is a budget property. As much as you try, you can't put lipstick on a pig and call it a prom date.

Pros:
Nice staff; manager escorted me to my room when initially my key did not work
Decent cosmetic renovations make it appear nicer/from this decade
Very nice and clean shuttle bus, service and driver
Room was quite large

Cons:
Had to walk outside in the rain to my room in the 1000 building. Room key didn't work.
Back to Lobby in rain. A bummer at 11:30pm after traveling.
No snacks/water for purchase; had to rely on floor vending machine
Finally got to room, vending machine wouldn't take my dollar bills; had to go to another floor
Oldest/grimiest hotel elevator I've seen in a while; also extremely slow
No reading lamp in room next to bed -- tried to move a lamp; no outlet. Stretched floor lamp across room as close to bed as possible
Mattress felt cheap/poor quality
Couldn't figure out how to turn off the very bright balcony light
Noisy AC unit
VERY slippery bathroom floors. Be sure to use mats.
Bring ear plugs. You can hear every door/every thing in the hallways.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Bobeana about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rob1302, General Manager at Paramount Plaza Hotel & Suites, responded to this review
March 2, 2013
Ms. Bobeana we would like to thank you for you review or our property. We do a lot of business with the University of Florida and Shands Teaching Hospital. Unlike newer hotels in the area our property is set on a State Nature Preserve making it a one of a kind property in Gainesville. We are currently under major renovations, not just cosmetic by any means. We are not always able to put our guest in a newly renovated room due to construction reasons. As you can see from our other reviews we rank in the top 10 hotels in Gainesville out of 44. We take the good with the bad in all our reviews and we will address all your issues with our staff. Our buildings do have cover walk ways from each building located on the first floor which adjoin to our main building. Vending machines are located on each floor and The Paramount Plaza Hotel offers a full service restaurant and bar. Our elevators are in the process of being replaced and I am sorry that you had to experiance them in such shape. For your saftey the lights are required to stay on at night on the balconys but each rooms sliding door is supplied with Blackout Draps. If your ever back in the area again please contact us to book direct. We would like for you to stay in our new renovated rooms.
Thanks Robert Knight
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Owensboro, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Cats in Gainesville”
3 of 5 stars Reviewed February 19, 2013

Stayed here on Feb 12th for a ball game and again on Feb.th overall 'good" experience the hotel is dated some but the rooms were clean. It's kind of roll of the dice on the rooms as it looks like they are remolding. But it worked out fine for us both nights.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Paul E for Gainesville
Ask Paul E about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
February 26, 2013
Thank you Paul for taking the time to give us a review. Yes, the Paramount Plaza Hotel is under major renovations so its hard for us to get every guest into a renovated room. It is a process that is ongoing, especially when we are at high demand. We hope that when you are returning to the area that you will consider us for your accomidation needs again. I would like to offer you a free upgrade to one of our suites and remodled rooms. Please contact me direct at 352-377-4000 ext 3420

Thank you again,
Robert Knight
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Wayne, Ohio, United States
1 review
“Very pleasant place to stay”
5 of 5 stars Reviewed February 19, 2013

Very nice hotel we have stayed here 3 times and very pleased with everyone. Rooms are clean the staff is great.Patrick at the front desk was always helpful. The food here is good too, our waitress Evelyn is awesome. We recommend staying here.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BAllen7b about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
February 25, 2013
Thank you so much for letting us know how we did. Patrick and Evelyn will both be rewarded for your mention of them in your review. The Paramount Plaza and staff are honored to have such great guest like you who make our job rewarding. By giving us a great review we can continue to climb the ladder of success among the top rated hotels in Gainesville. Again, your comments will not go unoticed. We hope that you will choose the Paramount Plaza agian for your accomidations when visiting Gainesville, Fl.
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Additional Information about Paramount Plaza Hotel & Suites

Also Known As:
Paramount Plaza Hotel Gainesville
Paramount Plaza Hotel And Suites
Paramount Plaza Hotel
Paramount Gainesville
Gainesville Paramount
Address: 2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
Region: United States > Florida > Gainesville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Gainesville
#7 Family Hotels in Gainesville
#8 Business Hotels in Gainesville
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Paramount Plaza Hotel and Conference Center stands out amongst the best accommodations in Gainesville, Florida. Bordered by the picturesque Bivens Arm Lake Nature Preserve, the hotel is Gainesville's only lakefront hotel, offering a taste of Florida the way it used to be. Currently being renovated in 2012-13 the Paramount Plaza Hotel & Conference Center offers full service Gainesville hotel lodging at surprisingly affordable rates. Convenient Gainesville Hotel Location The Paramount Plaza is ideally located only minutes from Gainesville's most important and popular attractions and venues, such as the University of Florida, the Butterfly Rain forest, Paynes Prarie State Park, the Phillips Center for the Performing Arts, and Shands Teaching Hospital at The University of Florida. The hotel is a short drive North of historic Micanopy and antique shopping, and just a few miles from downtown Gainesville. Each of our 197 large NON-SMOKING, comfortable guest rooms and suites are designed to meet your Gainesville accommodation needs. Our guest rooms are larger than most hotels in the area, which leaves you with plenty of space to create your home away from home. In-room guest amenities include coffeemakers, wireless internet access, hair dryers, irons and ironing boards. Unwind on one of our comfortable pillow-top beds and catch up on your relaxation with remote controlled cable television. Those guest that enjoy church services, Westside Baptist Church holds services in our Grand Ballroom every Sunday starting at 11am. The Paramount Plaza offers free shuttle services from 730am to 530pm daily upon scheduling at check-in. ... more   less 
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