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Paramount Plaza Hotel & Suites: Traveler Reviews

3.0 of 5
2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
Hotel amenities
Paramount Plaza Hotel & Suites
Ranked #9 of 44 hotels in Gainesville
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465 reviews from our community

Traveler rating
    200
    115
    58
    38
    54
See reviews for
Families
119
 
Couples
84
 
Solo
71
 
Business
128
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
SANTA FE
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Nice enough”
4 of 5 stars Reviewed November 30, 2012

It was OK, but not anything special. The pool is really nicer, but was not heated so did not use. Grounds are pleasant, but unsure why the lake is fenced off and trees hide it from view to a certain extent. Glad it was a quiet period; this is a big complex and could see it being very busy at times. Checkout seemed to take longer than it should in this computer age. Not sure what the extra "amenity fee" really got us; we were on a long trip and this is the only place that charged that, yet we got similar facilities at other hotels without an "amenity fee".

Room Tip: Stay on a top floor for the views, light, and to avoid noisy neighbors above.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Robert L about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
December 7, 2012
Thank you Robert L for taking the time to let us know how your recent stay was. The Paramount Plaza Hotel is built next to a nature preserve that is protected by the state of Florida, that is why it is fenced off to the general public. I apoligize for the staff not explaining our amenity fee. If you are back in the area ever again please contact me direct, I would like to offer you a upgraded room. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach
1 review
1 helpful vote 1 helpful vote
“Staff Member made it special!”
5 of 5 stars Reviewed November 28, 2012

I highly recommend the Paramount Plaza in Gainesville, FL. I have experiened multiple stays. Most recently, the staff member, Mr. Willie Jones gave us an extra special hand with our needs and was so professional and gracious. What an exceptional employee!!
Thanks Paramount....

Room Tip: Get a lakeview room without a doubt!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Donna R about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMgmt, Manager at Paramount Plaza Hotel & Suites, responded to this review
November 29, 2012
Hi Donna!!
Thank you so much for your glowing review. It literally made me say "Awww! I love willie too!" when I read it. He hold the door for me every day when I come to work, as my arms are always full. But he does the same for every guest as well. He is a kind hearted soul and a perfect example of how our staff shines! Thank you so much for acknoledging him!
See you on your next visit!
Tracy Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
1 review
“First vacation in over 10 years”
5 of 5 stars Reviewed November 24, 2012

scheduled the stay for family members on their first vacation in over 10 years ... the Manager Robert Knight was very helpful in everything from planning ... booking to almost daily checking in to make sure everything was going well ... he chose the perfect room for them .. great view ... excellent service for the entire stay and always helpful and friendly staff ..

Room Tip: My family members stayed in a lake view room in the 2000 building .. it was wonderful for someone wh...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask smothy2k about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMgmt, Manager at Paramount Plaza Hotel & Suites, responded to this review
November 26, 2012
Robert Knight is one our shining stars and we are proud to have him a member of our team. Thank you so much for your glowing reviews. We sincerely appreciate you taking the time to give us feedback and we hope to see you again on your next visit to Gainesville. Happy Holidays!
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Bedminster, New Jersey
1 review
“Great staff”
5 of 5 stars Reviewed November 22, 2012

I was staying at the hotel for a clinic at Shands. The staff were cheerful and helpful. From Travis and Marcel in the vans, to Holly and Patrick at the front desk, to the morning buffet waiters, to the housekeeping staff, they were responsive and friendly.They even went out of their way to open doors and help patients feel safe and comfortable.

Although a cliche, they made you feel like home and they even suggested I could not leave. The only negative was a change in the router which caused some inconvenience for Internet junkies. The problem is Cox, not the staff.

Thank you.

Room Tip: I did not rate the Spa because I did not use it.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Frank H about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review
November 24, 2012
Thank you for taking the time to let us know that we met all your expectations. It is not offten enough that we hear kind words like yours. I would like to apoligize for the internet while you were with us. We have started renovations of the hotel and upgrading the internet is just one of the many changes we have made. Please contact us direct for your future stays at 352-377-4000.
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The Villages, Florida, United States
1 review
“Our Gainesville visit”
4 of 5 stars Reviewed November 21, 2012

For the price ($49 for people with family in Shands Hospital) it was great! Clean, comfortable beds, and quiet. The restaurant was fair and the breakfast buffet inexpensive. Sufficient parking and personnel. Front desk staff was friendly and efficient. Tima was especially helpful. Rooms were larger than most hotels and everything inside worked.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Merry H about Paramount Plaza Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaMgmt, Manager at Paramount Plaza Hotel & Suites, responded to this review
November 26, 2012
Thank you so much for recognizing our staff. We are glad you were able to enjoy your stay in Gainesville. Please dont hesitate to contact us again regarding your needs for any trips to Gaiensville. Tima will be here and will be happy to help! :-) Happy Holidays.
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Additional Information about Paramount Plaza Hotel & Suites

Also Known As:
Paramount Plaza Hotel Gainesville
Paramount Plaza Hotel And Suites
Paramount Plaza Hotel
Paramount Gainesville
Gainesville Paramount
Address: 2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
Region: United States > Florida > Gainesville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Gainesville
#7 Family Hotels in Gainesville
#8 Business Hotels in Gainesville
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Paramount Plaza Hotel and Conference Center stands out amongst the best accommodations in Gainesville, Florida. Bordered by the picturesque Bivens Arm Lake Nature Preserve, the hotel is Gainesville's only lakefront hotel, offering a taste of Florida the way it used to be. Currently being renovated in 2012-13 the Paramount Plaza Hotel & Conference Center offers full service Gainesville hotel lodging at surprisingly affordable rates. Convenient Gainesville Hotel Location The Paramount Plaza is ideally located only minutes from Gainesville's most important and popular attractions and venues, such as the University of Florida, the Butterfly Rain forest, Paynes Prarie State Park, the Phillips Center for the Performing Arts, and Shands Teaching Hospital at The University of Florida. The hotel is a short drive North of historic Micanopy and antique shopping, and just a few miles from downtown Gainesville. Each of our 197 large NON-SMOKING, comfortable guest rooms and suites are designed to meet your Gainesville accommodation needs. Our guest rooms are larger than most hotels in the area, which leaves you with plenty of space to create your home away from home. In-room guest amenities include coffeemakers, wireless internet access, hair dryers, irons and ironing boards. Unwind on one of our comfortable pillow-top beds and catch up on your relaxation with remote controlled cable television. Those guest that enjoy church services, Westside Baptist Church holds services in our Grand Ballroom every Sunday starting at 11am. The Paramount Plaza offers free shuttle services from 730am to 530pm daily upon scheduling at check-in. ... more   less 
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