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“what a wonderful experience” 5 of 5 stars
Review of Hilton Garden Inn Gainesville

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Hilton Garden Inn Gainesville
3.0 of 5 Hotel   |   4075 SW 33rd Place, Gainesville, FL 32608   |  
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Ranked #5 of 44 Hotels in Gainesville
Certificate of Excellence
Lake City, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“what a wonderful experience”
5 of 5 stars Reviewed October 19, 2013

what a wonderful experience we had from the front desk to the breakfast staff,everyone we came in contact with was most attentive,we had dinner with missy whom was an alround everywhere kind of host,she informed us she had to run up for room service,and while she was gone the cook chris came out to make sure our dinner was supurb,and it was,we will indeed be back,thank you everyone,specially missy and chris,GREAT EXPERIENCE!!!

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 21, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

Traveler rating
    221
    106
    35
    13
    14
See reviews for
149
56
25
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
dc
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 19, 2013

Good quality as you expect from Hilton, quiet area just off I-75 and one of Gainesville's major thoroughfares with quick access to lots of restaurants, grocery and big box stores. Stayed 2 weeks and each week the room was fresh, clean, spacious and comfortable. A little bit of foot noise from upper floor but not bad at all. HVAC worked superbly and didn't shut off as with typical inaction detecting systems or overall hotel temp limiters. Didn't take advantage of restaurant or pool, work out facility is small but adequate and equipment was in very good shape. Front desk staff was courteous and helpful.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 21, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Texas
1 review
5 of 5 stars Reviewed October 15, 2013

My stay at the Hilton Garden Inn Gainesville is always as perfect as it can be. My company has rented many rooms over the last few months and the staff has always been courteous and accomodating. I would highly recommend this location to everyone.

Room Tip: Ground Floor by the pool
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 21, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 4, 2013

Great Job!! Thanks for a great stay! I wish I had time to eat your breakfast it looked really good, I will come back next year and get up early to enjoy it. I forgot my bathing suit so next year I will bring it!!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 21, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, Missouri
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 2, 2013

Very nice hotel with large rooms. Loved the "Great American Grill" in the lobby. Alberto (chef) and Missy (waitress) made dinner & breakfast delightful. The food they served could have come out of a high-class restaurant. It was delicious.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 21, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valrico, FL
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 30, 2013

We booked ahead as part of a wedding party. The rooms were not ready when we arrived and most out of town guests had to wait in lobby. All had to get ready for a rehearsal dinner shortly after. Most didn't have time to shower. Our room had sewage bubbling up into the sink and a toilet that didn't flush. When we alerted the front desk who sent up maintenance who confessed it is an ongoing issue. (The sewage). The toilet was never fixed. We had to miss part of the wedding festivities while sitting with maintenance in our room. The manager comped the room but the whole experience was very disappointing. Sleepers beware.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, October 1, 2013
Thank you for your feedback and I would like to sincerely apologize for the issues you experienced during your stay. As this is the first I am hearing about this plumbing issue, I would greatly appreciate if we could discuss this further to make sure we solve this problem so it does not inconvenience future guests. Please feel free to contact me when you are available at 352-225-4801 or dustin.cash@hilton.com.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 28, 2013

Had to make a short visit to town, and stayed at the HGI. Comparing it to a few of the other Hilton brands in Gainesville, the level of customer service is top notch. The location is convenient to the shopping areas and UF as well.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, September 29, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Gainesville

Address: 4075 SW 33rd Place, Gainesville, FL 32608
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gainesville 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Gainesville Hotel Gainesville
Hilton Gainesville
Gainesville Hilton Garden Inn

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