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“Decent hotel close to campus” 4 of 5 stars
Review of Hilton Garden Inn Gainesville

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Hilton Garden Inn Gainesville
3.0 of 5 Hotel   |   4075 SW 33rd Place, Gainesville, FL 32608   |  
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Ranked #5 of 43 Hotels in Gainesville
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
“Decent hotel close to campus”
4 of 5 stars Reviewed March 8, 2013

Right off Archer road and 75 and is clean and helpful staff. Better than many other hotels in the area. This hotel will cost you a bit more but you can pay the same amount to stay in dated hotels in the area. Would recommend to anyone that wants a decent room close to campus for business.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, March 9, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    152
    73
    21
    8
    9
See reviews for
103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Tallahassee, Florida, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 25, 2013

I love Hilton, I think they're a great hotel brand and I'm almost always pleased with their hotels, but this one just didn't do it for me.

While the location is really just about as good as it can get (you're in the middle of town yet on a practically desolate street with no other buildings in sight) and the rooms are spacious, the walls are paper thin (I could hear the neighboring guest's entire phone call with 100% clarity) and the front desk agent was brusque and unhelpful. (Note to smokers: all of their smoking rooms are being renovated at the moment, which wasn't made clear when I booked the hotel...the front desk agent didn't even apologize, just let me know that I was near an exit).

This is the only hotel I've been to in Gainesville and it isn't awful by any means...but you could probably do better. If you're going to charge $150 a night, things need to be significantly better.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 27, 2013
I want to begin by thanking you for your review and all your kind words. We truly strive to make our property a “home away from home.” Each employee is dedicated to providing our guests with the exceptional service that you have become accustomed to.

Please accept our apologies for the issues you experienced with noise. This is certainly not the Hilton Garden Inn experience we aim to provide our guests and I am truly sorry this happened to you. We will work harder to train our front desk staff to make sure they deliver the quality of service Hilton is known worldwide for.

Please contact me directly if you plan to visit the Gainesville area in the near future and I will see that you enjoy the finest in service and accommodations.

Warm Regards,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pace, Florida
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 24, 2013

I began staying at this Hilton property a few years back after finding some of the other properties in the area to be less than adverstised. The hotel is in a decent location though traffic in the area can be hectic. The staff is great at the hotel, rooms are always clean and well maintained. While the breakfast is not included in the rate, they do serve made to order meals of good quality. The hotel is currently being renovated but I was not disturbed at all by any of the work.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 25, 2013
Thank you, we appreciate your thoughtful comments! We certainly want our guests to feel the outstanding 'Southern Hospitality' the moment they arrive! We're pleased to hear you found your room comfortable and enjoyed the great service from our team. It is always means so much when a guest extends compliments to our team and we thank you for taking the time to share your feedback about your recent stay with TripAdvisor readers.

Please feel free to contact me if your travels bring you back to Gainesville and I will be happy to assist.

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2013

I spent a lot of time in the past at this brand of hotel. I would rate this one slightly below average but it is a fine place to stay. The hotel is just starting a renovation in January, 2013. Hilton Garden Inns have high standards and this hotel would benefit from an update. The hotel is in a great location and has numerous restaurants nearby. Rooms are comfortable and clean. The hotel breakfast was very good. Hotel personnel is welcoming and friendly. Hotel only offers breakfast service and there is no bar which is unusual.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 24, 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. After the completion of our renovation, we will have dinner service along with a full service bar.

We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2013

I stayed at this property for two days and experienced some of the best service I have come across in my weekly travels. Myles at the front desk was extremely helpful and courteous and Jess always seemed a step ahead of any request I had. Housekeeping was friendly and always said good morning to me and Karaem in breakfast was top notch. This hotel has figured out how to take care of their guest...you have to stay here!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, February 1, 2013
Thank you for your great feedback! I am glad we were able to make your stay an enjoyable one. We strive to have a professional and friendly team that focuses on every detail of our guests' experience. We appreciate your business and hope you continue to stay with us!

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn - Gainesville, FL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metairie
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

I stayed at the hilton Garden Inn on my way through Floriday while on vacation. I couldn't of asked for a nicer hotel while visiting Gainsville. The hotel's appearance and cleanliness were 5 star, the staff were always very helpful and friendly. Thanks again I enjoyed my stay and will recommend to my friends and family.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, MI
Top Contributor
95 reviews 95 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 30, 2012

After staying at a number of other hotels along the I-75 corridor in Gainesville, we decided this year to try the HGI because of the in house dining facility. Unfortunately, diner dining service will not be available until February 2013. But desk clerk Miles suggested a Texas Roadhouse room delivery and that worked out fine.

The HGI is a bit dated and Miles indicated that a refurbishing program will start in the spring and should be completed by this time next year. All in all, this is the best place for one overnight we have found so far. Not perfect, and it will be better next time.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review, January 5, 2013
Thank you for your great feedback! I am glad we were able to make your stay an enjoyable one. We strive to have a professional and friendly team that focuses on every detail of our guests' experience. We appreciate your business and hope you continue to stay with us!

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn - Gainesville, FL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Gainesville

Address: 4075 SW 33rd Place, Gainesville, FL 32608
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#5 Business Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gainesville 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Gainesville Hotel Gainesville
Hilton Gainesville
Gainesville Hilton Garden Inn

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