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Hilton Garden Inn Gainesville: Traveler Reviews

3.0 of 5
4075 SW 33rd Place, Gainesville, FL 32608
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Hilton Garden Inn Gainesville
Ranked #10 of 44 hotels in Gainesville
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82 reviews from our community

    Trip type
Traveler rating
    34
    28
    12
    5
    3
Date Rating
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
60 helpful votes 60 helpful votes
“A Pleasant Stay”
4 of 5 stars Reviewed November 6, 2012

After a disastrous night at the "regular" Hilton in Gainesville, we decided to stay here because I frequently stay in HGIs when travelling. They are consistantly well-kept, clean, and reliable and this property was no exception. Although there is no lunch/dinner service and no bar/lounge, I believe they will be available when updated and renovated as have most other HGIs. Our breakfast was very good and the manager stopped by to make sure everything was fine.

When we arrived we didn't know if we would be staying because of the uncertainty of our pup's discharge from having surgery at UF. We were greeted by Sasha, the same young lady who I had spoken to on the phone earlier and who remembered both me and our situation. She went out of her way to be helpful to us and said to make ourselves comfortable in the living room-style lobby, even pointing out where the television remote was in case we wanted to watch tv. She really made us feel welcome and is a great asset to this hotel.

I highly recommend the Hilton Garden Inn brand when travelling because of their quality and consistency. While there is no lunch or dinner servive, there is a very large shopping center about one block away. We opted for the always reliable Bonefish, but the area has many options.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 3 more reviews by JimMcC for Gainesville
Ask JimMcC about Hilton Garden Inn Gainesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review
December 22, 2012
Thank you for providing us with great feedback regarding your recent stay at Hilton Garden Inn Gainesville FL. We appreciate the kind reference about the ideal location of our hotel.

Please feel free to contact me if your travels bring you back to Gainesville and I will be happy to assist.

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longboat Key, Florida
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed October 11, 2012

We have a child at Univ. of Florida and my husband and I stayed at this Hilton Garden Inn during parent's weekend. They gave parents a special rate which was nice. Newer hotel, everything was clean and people behind the desk were nice. It's right off the highway and 10 minutes from campus. A little difficult to find...it's off of Archer Road right when you get off I-75.

Room Tip: I always ask for a room away from the elevator and ice machine and not on the first floor.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 5 more reviews by marydonato for Gainesville
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review
October 13, 2012
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Hilton Garden Inn Gainesville, FL and have passed it along to our team. We continue to strive to make each and every stay great and are gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha, Wisconsin
Top Contributor
87 reviews 87 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
“Convenient to the medical center”
4 of 5 stars Reviewed October 6, 2012

This hotel is quite close to Shands Medical Center - about 5/10 mins drive - so I found that convenient. The rooms are typical Garden Inn so very clean and comfortable. There is a nice outdoor pool. Unlike another writer, I found the staff to be helpful and friendly including the breakfast folks, although I too did not have anyone wait on me. I'm actually okay with that and am perfectly content to order my own at the window. My only gripe is with the business center. I needed to print some articles for my Shands meeting and the computer kept displaying error messages. Once I resolved that problem, it wouldn't print. I found that very frustrating but asked at the front desk to use their computer and printer and the clerk was fine with that. So in the end, I had no issues.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask dkuchs about Hilton Garden Inn Gainesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review
October 13, 2012
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, New Hampshire
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
25 helpful votes 25 helpful votes
“Below Average for a Garden Inn”
3 of 5 stars Reviewed July 25, 2012

I stay at a lot of Garden Inns and this one was typical - perhaps even "below average" by HGI standards. Desk staff was efficient but not over friendly. Room was fine - clean, functioning and typical of Garden Inn. Lobby clean.
Here are some ways this ranked below other HGI's:
*One computer in the business center. Most have 2 or 3.
*TERRIBLE coffee, both in the room and in the dining lounge. Most HGI serve Starbucks. This hotel's coffee needs major improvement.
*Breakfast Host/Server was quite lackluster. He really did nothing other than greet me from across the room. I ordered my own omelet and the cook brought it to my table. I poured my own coffee. Really this guy did nothing. Most HGI breakfast staff are more helpful and friendly.

Location was convenient and there are many places to eat nearby, so that's a plus. Also a Target and Walmart very close if you need something. So, I would stay here again, mostly due to location and in general I like Hilton Garden Inn (though I'll bring my own coffee next time)

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Ask milklady58 about Hilton Garden Inn Gainesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review
July 31, 2012
milklady58,

Thank you for providing us with great feedback regarding your recent stay at Hilton Garden Inn Gainesville FL. We appreciate the kind...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“A bit hard to find, but worth the effort.”
4 of 5 stars Reviewed July 21, 2012

Rooms clean and well appointed. Bath rooms are spacious and well equipped. Hotel is quiet, with the exception of an occasional door slam by an inconsiderate guest. (management could assist by installing proper door closing mechanisms). Very helpful staff. Abundant dining options within walking distance of hotel. Very clean, appealing pool area. No onsite bar, as is common in many HGI's.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
See 2 more reviews by chriscpd98 for Gainesville
Ask chriscpd98 about Hilton Garden Inn Gainesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier22, Manager at Hilton Garden Inn Gainesville, responded to this review
July 31, 2012
chriscpd98,

I want to begin by thanking you for your review and all your kind words. We truly strive to make our property a “home away from home.” Each employee is dedicated to providing our guests with the exceptional service that you have become accustomed to.

Please accept our apologies for the issues you experienced with noise. This is certainly not the Hilton Garden Inn experience we aim to provide our guests and I am truly sorry this happened to you.

Please contact me directly if you plan to visit the Gainesville area in the near future and I will see that you enjoy the finest in service and accommodations.

Warm Regards,

Dustin Cash
Assistant General Manager
Hilton Garden Inn
352-338-1466
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Garden Inn Gainesville

Also Known As:
Hilton Garden Inn Gainesville Hotel
Hilton Garden Inn Gainesville Hotel Gainesville
Hilton Gainesville
Gainesville Hilton Garden Inn
Gainesville Hilton
Address: 4075 SW 33rd Place, Gainesville, FL 32608
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Gainesville
#8 Family Hotels in Gainesville
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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