This hotel is quite close to Shands Medical Center - about 5/10 mins drive - so I found that convenient. The rooms are typical Garden Inn so very clean and comfortable. There is a nice outdoor pool. Unlike another writer, I found the staff to be helpful and friendly including the breakfast folks, although I too did not have anyone wait on me. I'm actually okay with that and am perfectly content to order my own at the window. My only gripe is with the business center. I needed to print some articles for my Shands meeting and the computer kept displaying error messages. Once I resolved that problem, it wouldn't print. I found that very frustrating but asked at the front desk to use their computer and printer and the clerk was fine with that. So in the end, I had no issues.