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“Just what I needed” 4 of 5 stars
Review of Howard Johnson Express Gainesville

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Howard Johnson Express Gainesville
2.0 of 5 Hotel   |   3820 SW 13th Street, Gainesville, FL 32608   |  
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Ranked #19 of 44 Hotels in Gainesville
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246 reviews from our community

Traveler rating
    65
    94
    50
    26
    11
See reviews for
99
40
27
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Dallas
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 27, 2012

Do not understand the glowing reviews. Worn, old motel. Unprofessional service. Two used, almost-gone rolls of toilet paper in bathroom that barely lasted the night (gross and tacky). Might stay here again only if the price was right, and only for a night or two.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at Howard Johnson Express Gainesville, responded to this review, December 29, 2012
Thank you for your feedback. We take our guests comments very seriously and always strive to provide comfortable, friendly and reasonably priced accommodations. If you should have a problem or forgot an item at home, we just ask that you call guest services and it shall be taken care of immediately. I am sorry that our hotel fell below your expectations and hope that you will give us another chance when you visit Gainesville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed December 15, 2012 via mobile

This was our second stay in this hotel, and we never had problem. It has microwave and refrigerator which they help us a lot. Continental breakfast has little options, but THEY HAVE BREAKFAST. Overall, I'll stay here again, again, and again. Thank you!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at Howard Johnson Express Gainesville, responded to this review, December 17, 2012
Thank you for taking the time to write such a wonderful review. We are so pleased that you enjoyed your stay and we welcome you to come and stay with us any time you are in town. It was a pleasure having you as our guest and thank you for your business!
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Ashtabula, Ohio
1 review
5 of 5 stars Reviewed November 19, 2012

We had two days to explore the Gainesville area and selected this hotel without reading reviews.
The staff was very pleasant and welcoming, the room suited our needs, and the bed was
super comfortable. We felt we made a good choice. Once back home I realized I had misplaced my phone/address book somewhere during our two week trip. This hotel was the third place I called asking if it had been found. To my great relief I was told it was in their lost and found
and it could be mailed to me. It arrived via priority mail today along with two other important
envelopes and a small paperback book I haven't even missed yet.! I am truly greatful for the return of these items. I believe it reflects on the good customer service and integrity of the owner, Prakash Patel, and his staff. I highly recommend this hotel.

Room Tip: Our request to see the room before registering was graciously allowed which assured our satisfaction...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul P, General Manager at Howard Johnson Express Gainesville, responded to this review, November 20, 2012
Thank you so much for taking the time to write such a wonderful review about our property and staff. Misplacing an item can be frighting, and it was my pleasure to return your items that were left behind. We at Howard Johnson Gainesville strive to provide our guests with clean, comfortable accommodations and great customer service. I am pleased that you enjoyed your stay with us and welcome you anytime you are in town.
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Additional Information about Howard Johnson Express Gainesville

Address: 3820 SW 13th Street, Gainesville, FL 32608
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Gainesville
#15 Business Hotel in Gainesville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Gainesville 2*
Number of rooms: 39
Official Description (provided by the hotel):
We are newly remodeled and finished our remodel late 2010. We now have new bed, new bedspreads, new carpets, new exterior, new interiors and offer a quaint breakfast selection. We still have our sparkling clean pool, and plenty of parking. We accommodate students, parents, truckers and travelers of all kinds, though, we are sorry we do not accept pets. We are conveniently located close to the Football stadium of the University of Florida, Shands Hospital, the VA Hospital, Gainesville Airport, and Gainesville Racetrack (home of GatorNational). ... more   less 
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Also Known As:
Howard Johnson Express Gainesville Hotel Gainesville
Howard Johnson Gainesville
Gainesville Howard Johnson

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