We had two days to explore the Gainesville area and selected this hotel without reading reviews.
The staff was very pleasant and welcoming, the room suited our needs, and the bed was
super comfortable. We felt we made a good choice. Once back home I realized I had misplaced my phone/address book somewhere during our two week trip. This hotel was the third place I called asking if it had been found. To my great relief I was told it was in their lost and found
and it could be mailed to me. It arrived via priority mail today along with two other important
envelopes and a small paperback book I haven't even missed yet.! I am truly greatful for the return of these items. I believe it reflects on the good customer service and integrity of the owner, Prakash Patel, and his staff. I highly recommend this hotel.
Room Tip: Our request to see the room before registering was graciously allowed which assured our satisfaction...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 20, 2012
Thank you so much for taking the time to write such a wonderful review about our property and staff. Misplacing an item can be frighting, and it was my pleasure to return your items that were left behind. We at Howard Johnson Gainesville strive to provide our guests with clean, comfortable accommodations and great customer service. I am pleased that you enjoyed your stay with us and welcome you anytime you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.