The hotel is very attractive with nice amenities, and would honestly have been a four star property, except that our room's water was tepid/lukewarm at best the night of arrival. We called the front desk about this issue at 9:30pm and 10pm, but only upon our THIRD call at 10:30pm did she admit that she honestly hadn't checked on the boiler yet, since she was the only one at the front desk (!). The problem wasn't resolved by bedtime, so my wife and children actually used a wet washcloth to get clean, while I braved a cool shower. NOT a pleasant experience, and enough to turn a four star property into a one star property. Will NOT be back.