We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No hot water and no response from front desk.” 1 of 5 stars
Review of The Lodge at Gainesville

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Lodge at Gainesville to your Saves list
The Lodge at Gainesville
2.5 of 5 Hotel   |   3726 SW 40th Blvd, Gainesville, FL 32608-2349 (Formerly Cabot Lodge)   |  
Hotel amenities
Ranked #9 of 44 Hotels in Gainesville
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“No hot water and no response from front desk.”
1 of 5 stars Reviewed March 27, 2013 via mobile

The hotel is very attractive with nice amenities, and would honestly have been a four star property, except that our room's water was tepid/lukewarm at best the night of arrival. We called the front desk about this issue at 9:30pm and 10pm, but only upon our THIRD call at 10:30pm did she admit that she honestly hadn't checked on the boiler yet, since she was the only one at the front desk (!). The problem wasn't resolved by bedtime, so my wife and children actually used a wet washcloth to get clean, while I braved a cool shower. NOT a pleasant experience, and enough to turn a four star property into a one star property. Will NOT be back.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, April 14, 2013
Thanks for taking the time to post this review. Without guest feedback some things could go unseen. I would like to apologize for the hot water problem you had while visiting out hotel. We strive to provide clean comfortable rooms with excellent customer service and I am truly sorry that we let you down. If you are ever in the area again please call me personally and I will make sure we take extra special care of you and your family. Again thanks for your comments and we look forward to your return.

Best Regards,
Teresa Roberson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

291 reviews from our community

Traveler rating
    141
    87
    41
    16
    6
See reviews for
106
60
15
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Altoona, Florida, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

This hotel is gorgeous. I've never slept on a bed as comfortable as these. We have stayed at The Cabot Lodge twice and will definitely pick this one again. Pricey when there is something going on at the university, but worth it. Wonderful, free, happy hour included with your stay. Pretty much a full bar. Wonderful, hot and cold breakfast in the morning. On chilly days, the fireplace is lit in the lounge. Staff is very friendly and helpful. Give it a try.

Room Tip: Ground floor is good. Close to bar and breakfast.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, April 14, 2013
Thank you for taking the time to post this review. I am so glad you enjoyed your stay with us and had a wondeful night sleep on our double sided euro top mattresses. It is always nice to hear that our families have enjoyed the complimentary breakfast and cocktails in our beautiful lobby by the fire. We strive to provide clean comfortable rooms with excellent customer service and it makes it all worth while when we read reviews like this one. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 24, 2013

Happened upon this Establishment heading to another but stopped in...Imnpressed by the ouside grounds. Well... We had a wonderfull stay here. Great spacious rooms and very Friendly Staff. The common area with the massive fireplace was rellaxing to have a " complementary drink"....Did I mention this was a great value too....We will be back.

Room Tip: Top floors are quiet but 2nd floors have a nice balcony ...Both are good choices.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, March 25, 2013
Thanks for taking the time to post this review. I am glad to hear that you enjoyed your stay with us. We strive to provide clean comfortable rooms with excellent customer service and it makes me smile to know that we have met the expectations of our guest. I am also glad to hear that you enjoyed our landscaping and complimentary happy hour. It is always nice to see our families enjoying themselves in our large beautiful lobby by the fireplace. I hope you will be a long time guest at the Cabot Lodge. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 19, 2013

Several members of the family were traveling from Texas and Virginia to Gainesville to see our daughter/niece/granddaughter perform at the University. We'd made reservations at La Quinta through Orbitz, and not one thing was right. We couldn't stay at La Quinta (nightmare!). Gatornationals (annual drag race - huge event in town) was going on in addition to an enormous event on the college campus. Hotel/motel rooms in the city were few and far between. The incredible folks at the all non-smoking Cabot Lodge had two rooms available when we called. They held them for us while we drove across town, allowed us to go up and see the rooms before committing, and then even MATCHED the rates we'd be quoted for the nasty La Quinta. We had two seniors in our group with special needs, and the front desk people never blinked when we asked for assistance, but simply met our needs. They were kind, professional, helpful and pleasant at every turn (another contrast to the La Quinta).

Our rooms were clean and cozy, and we had every amenity we needed including hair dryers and irons/ironing boards. The beds were comfortable, and we slept well in this quiet facility. The big lobby area served as a gathering place for our entire family group, the rest of whom were staying at other locations. We all enjoyed the beautiful stone fireplace in the center of the room and had the ability to watch the beginning of March Madness (NCAA basketball) on four big screen TVs in the seating areas as we visited.

The complimentary continental breakfasts were better than most, and the happy hour (complimentary beer, wine, and cocktails) was enjoyable. The hotel is an older property, but is updated and lovely. Every single member of the staff we encountered from grounds crew to housekeeping to front desk was wonderful. We couldn't have asked for a better stay. What the La Quinta lacked in every aspect, the Cabot Lodge had in spades. We absolutely will return on our next visit to Gainesville. Thanks to an Orbitz/La Quinta disaster, we stumbled on quite a gem.

Thank you, Cabot Lodge! Y'all rock!

Room Tip: The facility is non-smoking. If you smoke, look elsewhere.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, March 25, 2013
Thanks for taking the time to post this review. I am so glad to hear that we were able to provide you with a clean comfortable room that you were satisfied with. It is always nice to hear that we have met or exceeded our guest expectations. We stive to provide clean comfortablle rooms with excellent customer service and it makes me smile when I see that our smiles and caring have had a positive impact on our guest. We hope you will be a long time guest for us. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 15, 2013

My Father and I are disabled vets and had to attend to the VA Hospital , the staff where very Friendly, at arrivial staff was very friendly and helpfull. when they found out that my father was in a wheelcahir they changed our room to a handicap accessfull room. from a single room with a king sized bed to a single room with 2 queens and a special shower that a wheelchair can be used. NEED more handicap accessable parking. only compliant is when we arrived there was the GATOR Nations race going on, Spring break, Bike week over flow from daytona. and the PRice was steep . they quaddroubled their normal prices room cost over 250.00 for 1 night. Price VERY VERY Steep for what it is .but nice none the less!

Room Tip: Book Early, disclose if you have special needs (ie handicap family memeber in wheel chair ) stay awa...
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, March 25, 2013
Thanks for taking the time to post this review. I am so glad to hear that we made you feel welcome from the time that you checked in. I am also glad to hear that we were able to get your father into a room that better fit his needs. We strive to provide clean comfortable rooms with excellent customer service and it makes me smile to know that our caring has had a positive impact on our guest. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, FL
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2013

Cabot Lodge has a ski chalet ambiance including a huge circular fireplace in the lobby. The lobby contains many groupings of comfortable furnishings so you can spend time talking etc in semi privacy. They have happy hour each evening included in your stay. Everyone I have met afiliated with this lodge is professional, polite and very very helpful. Rates are extremely competitive for the area. My fiancé travel frequently and Cabot is always our favorite above all.

Room Tip: Higher floors away from the elevator the best. Elevators are nicely located and very fast. The King...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, March 25, 2013
Thanks for taking the time to post this review. It is always nice to hear that we have met the expectations of our guest. I am so glad you enjoyed our complimentary breakfast and happy hour in our beautiful lodge like lobby. We strive to provide clean comfortable rooms with excellent customer service and it makes it all worth while we we hear that our smiles and caring have had a positive impact on our guest. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellaire, MI
Top Contributor
130 reviews 130 reviews
38 hotel reviews
Reviews in 54 cities Reviews in 54 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 8, 2013

Some friends alerted us to a coupon found in the FL motel coupon book found at the welcome center. The fee was $59.95, without tax. This was our first stay at a Cabot Lodge. There is a very nice lobby area with a large gas fireplace. Happy hour includes free popcorn, beer, wine, mixed drinks...what's not to like?!
The room was quite large, clean, and comfortable. We had a room with a king bed. There was a desk, 2 additional "easy" chairs. The Cabot Lodge features a hot breakfast, with waffles, bisquits and gravy, yogurt, fruit, etc. It lasts only until 9:30 a.m., so plan accordingly.
The staff and front desk people were very helpful and accomodating.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa R, General Manager at The Lodge at Gainesville, responded to this review, March 25, 2013
Thanks for taking the time to post this review. I am so glad you enjoyed your stay with us. It is always nice to see our guest enjoying themselves in our beautiful lobby by the fire. Ii was nice to hear that you enjoyed our selections at breakfast and happy hour. We strive to provide clean comfortable rooms with excellent customer service and it makes it all worth while when our smiles have had a positive impact on our guest. Again thanks for your comments and we look forward to your next visit.

Best Regards,
Teresa Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Lodge at Gainesville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lodge at Gainesville

Address: 3726 SW 40th Blvd, Gainesville, FL 32608-2349 (Formerly Cabot Lodge)
Location: United States > Florida > Gainesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Gainesville
#7 Family Hotel in Gainesville
#13 Business Hotel in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Lodge at Gainesville 2.5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Orbitz, Hotels.com and Odigeo so you can book your The Lodge at Gainesville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cabot Hotel Gainesville

Owners: What's your side of the story?

If you own or manage The Lodge at Gainesville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.