“Cabot Lodge bailed us out... GREAT stay!”
Several members of the family were traveling from Texas and Virginia to Gainesville to see our daughter/niece/granddaughter perform at the University. We'd made reservations at La Quinta through Orbitz, and not one thing was right. We couldn't stay at La Quinta (nightmare!). Gatornationals (annual drag race - huge event in town) was going on in addition to an enormous event on the college campus. Hotel/motel rooms in the city were few and far between. The incredible folks at the all non-smoking Cabot Lodge had two rooms available when we called. They held them for us while we drove across town, allowed us to go up and see the rooms before committing, and then even MATCHED the rates we'd be quoted for the nasty La Quinta. We had two seniors in our group with special needs, and the front desk people never blinked when we asked for assistance, but simply met our needs. They were kind, professional, helpful and pleasant at every turn (another contrast to the La Quinta).
Our rooms were clean and cozy, and we had every amenity we needed including hair dryers and irons/ironing boards. The beds were comfortable, and we slept well in this quiet facility. The big lobby area served as a gathering place for our entire family group, the rest of whom were staying at other locations. We all enjoyed the beautiful stone fireplace in the center of the room and had the ability to watch the beginning of March Madness (NCAA basketball) on four big screen TVs in the seating areas as we visited.
The complimentary continental breakfasts were better than most, and the happy hour (complimentary beer, wine, and cocktails) was enjoyable. The hotel is an older property, but is updated and lovely. Every single member of the staff we encountered from grounds crew to housekeeping to front desk was wonderful. We couldn't have asked for a better stay. What the La Quinta lacked in every aspect, the Cabot Lodge had in spades. We absolutely will return on our next visit to Gainesville. Thanks to an Orbitz/La Quinta disaster, we stumbled on quite a gem.
Thank you, Cabot Lodge! Y'all rock!
The facility is non-smoking. If you smoke, look elsewhere.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 25, 2013
Thanks for taking the time to post this review. I am so glad to hear that we were able to provide you with a clean comfortable room that you were satisfied with. It is always nice to hear that we have met or exceeded our guest expectations. We stive to provide clean comfortablle rooms with excellent customer service and it makes me smile when I see that our smiles and caring have had a positive impact on our guest. We hope you will be a long time guest for us. Again thanks for your comments and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.