We stayed at this hotel for a Gator game and were VERY disappointed and disguised. We booked the hotel about 1 1/2 months in advance as it was one of the few hotels available in our area. After checking in, we arrived at our room. We requested a non-smoking room (due to allergies) and did not receive that. We walked in and the room wreaked of smoke. There were even cigarette buds left on the headboard of one of the beds- disgusting! The toilet also had leftover "stuff" in it and obviously was not cleaned. We immediately called the front desk to complain and asked for another room. Unfortunately, the man at the front desk was rude to us, told us there was nothing else, and hung up the phone on us. After complaining again the next morning at check out, the man at the front desk told us he would give us the suite next time at a reduced rate- we obviously said no thank you!!! Do not stay at this hotel- it was dirty, old, and they did not care if you were satisfied. Stay in Ocala if there are no hotels left on a game day weekend- we should have done that!
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