This is a large property that contains several buildings, including facilities for vacationers, long-term/extended stay, and apartments. It is owned/managed by Southern Ventures. Please be sure to read my comments at the end of this review regarding the resolution of problems we encountered during our stay in September, 2013.
We had booked a Concierge Suite at the hotel for a month-long stay while house-hunting in the area. We ended our stay after a few nights because of a long list of issues. Here are some of the issues: (1) although building entry was supposed to be by key card, the main entry door was broken and could be opened without it. (2) Lighting in the parking area was minimal because much of it did not work or was very dim. (3) Cleanliness was a huge problem, including dirty upholstery on the sofa and chair, stained linens on the bed, dirty carpets that left my house shoes filthy, black dust on top of the hair dryer holder which was coming out of the AC vent, stains and rips in the carpet in the elevator and hallway, and very dusty lamp shades. Other issues include: only faux wood blinds (no black out curtains for day-sleepers), poor television clarity, very lumpy mattress, no desk, only once-a-week housekeeping service, dirty dishes in the kitchen cabinet, and very dirty areas on the stacked washer/dryer and water heater. Also note that one sprinkler head was in a pantry. Breakfast was in another building across a road that was only partially paved. When we gave noticed that we intended to check out early, our rate went from about $75/day to about $140/day, which was not explained during the reservation process. NOW, THE RESOLUTION: I took lots of photos inside and outside the suite. When I showed them to the manager at checkout, our room rate was adjusted accordingly. Because of this adjustment, I almost decided not to write this review. However, after a couple of weeks deliberation, I wanted other business travelers to know the condition of this hotel before making a decision that might affect their family and budget. Please see the photos.
- Official Description (provided by the hotel):
- Cayo grande Corporate Lodging will be offering bi-weekly extended stay to monthly and yearly furnished and unfurnished units with utilities included. We offer the perfect blend of hospitality and professional service, coupled with spacious comfy suites at affordable extended stay rates. Located in city central Ft. Walton Beach, Cayo grande is conveniently near Okaloosa Regional Airport, Eglin Air Force Base, Hurlburt Field, many area attractions and is just a ten minute drive to beaches of Florida's Emerald Coast. ... more less
- Also Known As:
- Cayo Grande Hotel Fort Walton Beach