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Cayo grande Suites Hotel: Traveler Reviews

3.0 of 5
214 NW Racetrack Road, Fort Walton Beach, FL 32547
Hotel amenities
Cayo grande Suites Hotel
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37 reviews from our community

    Trip type
Traveler rating
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Date Rating
Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great place to stay”
4 of 5 stars Reviewed October 15, 2012

My recent stay was great; only downside was the plug for the microwave and coffeemaker was not operable; had to move both appliances. Again, this was a minor inconvenience; everything else was terrific! The view from the 6th floor was awesome!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mary S about Cayo grande Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayo Grande H, General Manager at Cayo grande Suites Hotel, responded to this review
December 18, 2012
Mary,

Thank you so much for choosing to stay with us at Cayo Grande Suites Hotel! We are glad you enjoyed your stay. We also want to thank you for bringing the outlet situation to our attention so we can make sure it is resolved for any future stays. We look forward to having you stay with us again in the future.
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Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good place to crash...”
3 of 5 stars Reviewed September 3, 2012

We stayed during labor day weekend. We needed a place to sleep and shower before we went out to the beach. The Front desk lady was nice and took card of us right away. We stayed in a king bed suite,#141. The lobby of that building had a funky smell. The room also had a funky smell, but you didn't notice after a while. The bed and pillows were very comfy, the 2 tvs were flatscreens and had cable, and there was a kitchen. The furniture looked worn as well as the bathroom and kitchen. It's definitely not 3 stars, but it was a good place to crash. Our key did get demagnetized and it was a pain to go back across the street. The breakfast was good. They had good coffee, bananas and apples, cereal, muffins and bagels, and eggs and bacon. It was filling and plentiful. The spot is on a busy street. We heard sirens at least 4 times last night.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Barbychicago about Cayo grande Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayo Grande H, General Manager at Cayo grande Suites Hotel, responded to this review
December 18, 2012
Barybchicago,

Thank you for taking the time to let us know about your recent stay with us. We are happy to hear that our staff provided you with...
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A TripAdvisor Member
“D”
5 of 5 stars Reviewed April 6, 2012

Very nice room I enjoyed the soft bed it was clean and complimentary was also very nice. I would stay there again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayo Grande H, General Manager at Cayo grande Suites Hotel, responded to this review
December 18, 2012
D,

We are happy to hear that you enjoyed your stay with us. One can't help but get a good night's sleep on our plush bedding package. If you...
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Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Motel 6 might be better”
2 of 5 stars Reviewed March 27, 2012

We were in Fort Walton Beach for a funeral ... needed something for one night and in a hurry ... needed something close to the deceased's home, the funeral home, the church, etc. This hotel fit that requirement ... but otherwise it was pretty grim. When we checked in we told that the actual rooms/suites were across the street. I asked if there was any security there, and was told no ... that you used your hotel key to enter the building. We had asked for a ground floor, which we were given. The suite was just not clean ... and I don't know why I did this, but I checked and NONE of the windows locked!! Talk about a major security issue ... I was floored and getting a major unsettled feeling about this place. We went back to the lobby and changed to a 3rd floor location. The hall reeked of smoke, but the suite appeared to be smoke free. (By the time we left we realized the suite was not smoke free ... but the mere act of opening and closing the door into the smoke filled hall did not help the situation.) The windows still did not lock, but we hoped we were okay that high. This suite was in better shape than the one on the first floor. I put the spread from the bed on the sofa as it didn't look very clean. The bed was very comfortable. I normally take a sit down bath, but am glad I opted for a shower this time ... the tub bottom was not clean. We did have the breakfast and it was passable ... we stuck to toast and pastry. Would I stay there again? Absolutely not ... I would drive an hour rather than go through that experience. Perhaps this was a nice place when it was new, but it's well past its prime ... is surrounded by what appear to be several apartment units ... is on a busy, noisy street ... and is not in the best area of town. (To be honest, though, our impression was that there may not be a 'best area of town' in Fort Walton Beach proper.)

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask tampa114 about Cayo grande Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayo Grande H, General Manager at Cayo grande Suites Hotel, responded to this review
December 18, 2012
Tampa 114,

Thank you for taking the time to discuss your stay with us earlier this year at Cayo Grande Suites Hotel. I just wanted to address a...
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Lesson Learned: If it sounds too good to be true - it is.”
2 of 5 stars Reviewed February 27, 2012

We decided to go here after finding a Groupon getaway - it was an excellent deal and sounded great and would provide us an affordable weekend getaway. We were disappointed to say the least. I guess for the price we paid, I cannot complain too much - but I couldn't imagine people actually paying the full price listed on their website to stay here.

First of all the location is horrible. It is in a noisy, run-down intersection of Fort Walton - a far cry from a relaxing beach destination. The high school football field is right next to you - so beware if you go when they are having a game. The surrounding scenary was bleak.

When we walked into our room it had an horrible smell. We asked to switch rooms and they claimed none was available - I found that very hard to believe they were booked solid in February. We opened the windows and left for several hours to let it air out. It helped some. The room itself was okay. The bed was comfortable and it appeared clean.

The first day I thought breakfast was ok - nothing great, but edible. There were eggs, bacon, nasty looking sausage, cereals, muffins, bagels, etc. The second morning however my stomach turned b/c as I was putting the eggs in my 2 year old's plate I noticed that on the underneath they were green. Yuck. No green eggs and ham for me.

I would pay the additional money to stay in Destin or directly on the beach.

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask tsmith588 about Cayo grande Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayo Grande H, General Manager at Cayo grande Suites Hotel, responded to this review
December 18, 2012
Tsmith588,

I wanted to take a moment to thank you for the comments on your stay earlier this year. We pride ourselves in customer service and want to do everything within our power to accomodate our guests. Our Groupon getaway was extremely popular this past winter. That paired with the major renovation that was taking place in one our buildings had us at full capacity each weekend. We would love the opportunity to show you what has changed around here since your last visit. Please contact me (Kristin Iversen, GM) if you find yourself in need of accomodations in the Fort Walton Beach area in the future.
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Additional Information about Cayo grande Suites Hotel

Also Known As:
Cayo Grande Hotel Fort Walton Beach
Cayo Grande Hotel
Address: 214 NW Racetrack Road, Fort Walton Beach, FL 32547
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Fort Walton Beach
#7 Family Hotels in Fort Walton Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Cayo grande Suites Hotel offers the perfect blend of hospitality and professional service, coupled with spacious comfy suites at affordable prices. Located in city central Ft. Walton Beach, Cayo grande is conveniently near Okaloosa Regional Airport, Eglin Air Force Base, Hurlburt Field, many area attractions and is just a ten minute drive to beaches of Florida's Emerald Coast. ... more   less 
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