Oh where do I start! We had to switch rooms a total of 5 times no joke. First room we checked we took all of our stuff out of the car and carried it in, we walked into the room there were no towels, wash clothes or soap. Behind the bathroom door there were clumps of human hair and in the tub it looked like someone poured pop out and left it, the room stunk of mildew, half the lights didnt work, the phone didnt work and the floor felt sticky and wet. I asked to speak with the manager and was told I could talk to him in the morning. It just gets worse. We had booked it for 2 nights and there was no way I was going to stay in that filth with my 8 month old baby. I went down to ask for a refund and was told I had been in the room longer then 15 min so I could no recieve a refund. Which I was really mad cause I had paid $88 forthe room. I was given another room and when I walked in it stunk so back I walked right back out and went back to the front desk to complain again. Keep in mind it is around 1 am by now, we were given a key to a 3rd room, we walked in and put all of our stuff down for a 3rd time and the drawers on the dresser were all off the runners and crammed in there, the room stunk worse then the second one and on top of the I sat on the bed and sat on the remote to the tv....which to me says the sheets had not been changed cause it was actually under all the sheets!!!! So by now Im really mad cause Im still refused a refund, my mom goes to the desk to get another key and the guys says we have never hadthis many complaints before so he walks her to a 4th room and he walks in an none of the lights worked so they went to the next room and same thing...no lights. Finally he walked into a room and the lights worked by now its 230am and daughter was so cranky my mom just told him we will stay in that room. Also keep in mind im still in the 3rd room getting all the luggage together I went to open the door and the handle litterally came off in my hand and I was locked in the room, I went to use the phone and it didnt work! I used my cell phone to call my mom to tell her to tell the guy to come let me out. I was stuck in the room for 10 min while I waited on him to get down there. I was not a happy person all by then!! We slept on top of the sheets that night and in the morning I woke up with bites on my ankels. We went down to check out and finally got to talk to the manager and when I complained to him he called me a liar and said he we had only been put in 2 rooms cause he could see it on the computer, I told him is this how you run a business, its filthy and discusting and we wanted a refund for the night before and he said he wouldnt do that. I told him I would be calling the better business bureau and all he had to say was do what you need to do. As we were walking out another guest was coming in and said to us I hope your stay was better then ours and we were like NO and he said he would NEVER stay here again. We went on to Destin, FL and ate at a Mcdonalds and were asked how we were doing so we told them lol and they asked well where did you stay, when we told them they looked at us like we were crazy and then one guy said thats where the ladies fo the night stay and where the guys do business. So that explains alot I thought.Thank you for reading my book haha but I wanted everyone to know how horrible our stay was. I sure wish I would have read the reviews on this motel before we stayed.
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- Also Known As:
- Fort Walton Beach Best Inn
- Best Inn Fort Walton Beach