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“Dream Wedding at the Beach!” 5 of 5 stars
Review of Wyndham Garden Fort Walton Beach Destin

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Wyndham Garden Fort Walton Beach Destin
3.0 of 5 Resort   |   573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)   |  
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Ranked #11 of 31 Hotels in Fort Walton Beach
Rome, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Dream Wedding at the Beach!”
5 of 5 stars Reviewed July 15, 2010

My family and I stayed at HIFWB at the end of June 2010. We arrived a few days before my wedding and were pleasantly met by the front desk staff members. My dad was able to upgrade for free, and our suite was beautiful. The full-size fridge came in very handy as well as the sink area so we could eat in! Although we didn't use the stovetop, it was great to have as well. Our rooms were thoroughly cleaned, even when I came in for a mid-afternoon nap! There was no problem requesting additional towels. The view from the suite was spectacular - overlooking the rock slide pool and just high enough to see the ocean!

Our wedding was on the beach of the resort, and everyone was MORE than accommodating - everyone from Angie in Sales to Jessica in catering to the folks at the tiki bar! Everyone seemed to know I was the bride-to-be! My husband and I were upgraded for free, without even having asked to do so, and our entire stay was enjoyable.

All of our guests loved the hotel... we loved having 2 pools so that my husband and I could avoid seeing each other before the wedding. There were always plenty of chairs available and the pools were so clean.

I cannot say enough about the way our wedding and reception flowed so smoothly and perfectly. Jessica Young is by far the best coordinator I have ever come in contact with. She consistently went above and beyond what might be in her job description to assist me in finding local vendors, cleaners, etc. Angie also did the same in suggesting local spas and other services for me and my guests. The food at our reception was a big hit - we are still getting compliments on it!

My husband and I definitely plan to return (hopefully sooner rather than later) and make FWB a regular vacation spot - even if only for a long weekend. Holiday Inn was one of the friendliest hotels we've stayed at and you can't be the location - right on the white sandy beach and emerald green waters!

I would highly recommend this spot as a destination wedding location and hands-down say you will not find a better place to host your reception or other event!

Thank you Jessica, Angie, and all of the Holiday Inn staff!

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, July 22, 2010
Dear Our Valued Guest;

We appreciate that you took time from your busy week to share your wonderful experiences with us and other guests. We would also like to thank yfor choosing ou our hotel to host your wedding ceremony. We wish you and your husband the best. It was our pleasure to provide you the superior which your husband and you deserved. Your feedback gives us more enthusiasm to work harder day -in, day-out to continue satisfying all our guests.

Thanks again for the business and your time!
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848 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Texas
2 reviews
4 of 5 stars Reviewed July 13, 2010

I read the reviews before hand, and determinded that it seemed to be the people who did not have children that were not happy with this "resort" (and yes, using the word resort is a stretch). We had a wonderful time with our toddler. It is a very family friendly place. The private beach with free chairs and umbrellas was fabulous! The pool was full of children for my daugher to play with. She was excited by the mascot "Johnny Jaws" and got her facepainted poolside. The family movie shown poolside at sunset was also fun.
The hotel room was pretty large & we made use of the mini fridge and microwave. It is obvious that the hotel is old, but not run-down. It is certainly not a luxury resort. Our initail inspection of the room revealed that the shower curtain rod was coming loose from the wall. That was a concern for us, because we didn't want to risk our toddler pulling it down on her head. We called the front desk, and they sent someone to repair it immediately. Everyone we came in contact with, from the frontdesk, to the repairman, to the facepainter, were all very friendly.
Now for the restaurant. We had mixed experiences with the staff. The first night, our young male waiter was very rude & incompetent. We had to ask the nice lady behind the bar to bring our daughter some juice, and refill our tea glasses. She was very accommodating and friendly. The food was only so-so, but fairly expensive. Kids eat for free, but we didn't feel like we got our money's worth since our toddler does not eat much. The breakfast buffet has gone up to $10.99. It is definitely not worth the price, unless you have a hungry child eating for free. Then you could look at it as $5.50 a piece for you and your child. That is a fair price for scrambled eggs, bacon, sausage, cereal, donuts, & melon.
I would recommend this hotel for families with small children, but not for singles or a couple traveling without children.
Also, reguarding the price of the hotel, we found it comparable to other hotels in the area. Hotels on the beach are expensive! We choose this one due to the family friendly atmosphere.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, July 14, 2010
Dear our valued guest;

First, we would like to thank you for having chosen our hotel as your home away from home. Also, we would like to thank you for taking time to share your experiences with the entire world. We profoundly appreciate every second you spent to write your comments.

On the other hand, we were very happy to see that your family members and you enjoyed our property and all the entertainments it has to offer.Your feedback is important to us. It shows us what we are doing well, and which areas we need to make daily improvements.

As the restaurant is managed by a third party, we will share your dining experiences with them. We
are sure that they will take corrective actions based on your candid words..

We are looking forward to seeing you again as we continue to make our resort more enjoyable.


Thank you again very much !

General Manager.
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New Orleans, Louisiana
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 17, 2010

This was just an average beach hotel.
One surprise was the DVD movie rental machine. Guest can rent DVDs at no charge.
The hotel restaurant served a breakfast buffet for $9.99. I would not recommend it. You could do better at the Waffle House cheaper.

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, July 12, 2010
Dear our valued guest;
Thanks for your business. We apologize for not having met your expectations at the restaurant. We shared your comments with the Food & Beverage department. They will take certain measures to improve their menu.
Additionally, we would like you to be aware that, beside the DVD player in the room with complimentary movie rentals, we add 2 basketball hoops and 1 volleyball at the pool, Karaoke by the pool, badmiton at the beach; and the the kids pool slide is now open. We provide 2 beach chairs and 1 umbrella to each room.
Our ultimate goal is to make all guests happy. Give us another chance to make it happen. We hope to see you again.

Best Regards,
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2010

The hotel itself -
The hotel is very outdated, depending on which building you are at, most of them do not have central AC. The window unit in "standard room" is VERY very loud. Be very aware. I was not able to sleep at all without a ear plug.

The Service - we were lied by the front desk staff TWICE
Upon checking in, we wanted to upgrade to a studio or suite and pay for the difference. The staff claimed they had no studio or suite available at all, but one of our colleagues right behind us was able to get a suite. After realizing how loud the window AC unit is, we again requested a room change but was denied with the same reason they had none available. Another colleague was right behind us but was able to switch to a suite. Both time we were lied to our face. I guess both time they didn't realize our colleague were right behind us lol...

Other misc facts you should be aware of -
The free wifi connection is far and few in between. Even the wired connection in room is extremely slow while plugged in.
They do not offer disposable shower caps, at least that's what the front desk staff said. Maybe she's lying again I don't know, but even motels these days offer free disposable shower caps.

Please, if you want to sleep at all on your business trip or vacation, if you do not enjoy being lied at over and over again, stay away from this hotel.

  • Stayed June 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, July 12, 2010
Dear our valued guest;

Thanks for your business! We also appreciate that you took time to share your stay experience with us. Your feedback is very important to our continued improvement. We do have buildings that are newer than others. Usually, the A/C unit (PTAC) does not make noise. That particular one was not working properly. We maintain these units monthly. We will ensure that we find that unit during our routine maintenace, so we can replace it with a new one.
Secondly, it is always our pleaseure to upgrade our guests when there is availability. We are afraid to tell that none of the aforementioned room type was available. Additionally, due to overbooking, we somtimes upgrade certain guests before their arrival. We apologize for not having been able to upgrade you at that time. We promise to upgrade ahead of time during your next visit. Please, call the General Manager, so he can handle this for you.
We are working with technical support agent to boost our internet access speed. We will take your advise by adding more disposable items to our inventories to meet to your need in the future, such as the shower cap.
Despite all, our property is a great place to be either you are in vacation or business. We just need to make some improvements in a daily basis to exceed our guests' expectations. This is our goal!

Thanks again for your Time!
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Birmingham, Alabama
1 review
5 of 5 stars Reviewed May 10, 2010

The Junior Civitan Districts of Alabama Central and Alabama West-Florda just finished their District Conventions at the Holiday Inn SunSpree Resort. The entire event went very smoothly with no snags! The Resort is beautiful, rooms are clean and the food is wonderful! If your organization is about to host a convention; this is the Resort for you!

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kentucky
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 1, 2010

This place is perfect. Everyone was friendly and everything was clean-I even walked on the floor barefoot. The chairs on the beach were free, and so were the unlimited movies (new releases). Close to great food and good shopping! I will certainly return to this Holiday Inn. Oh, be sure to go to Howl at the Moon, you'll be glad you did.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, General Manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, May 4, 2010
Dear our valued guest;

Thank you for your business! And we appreciate that you took time to share your stay experiences with us. It is somtimes said the satisfied guests do not tell others. You have demonstrated otherwise when you made some time in your daily agenda to write such a review about our property.

We were happy to be your home away from home. We are looking forward to seeing you again.

Best regrads,
from the GM desk
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USA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 8, 2010

The hotel is very outdated. Exterior doors didn't have seals and let in the bugs and humidity. The floors in the room were very wet and caused our feet to become black. After complaining they offered us another room and when we went to the second room the situation with the wet floors and outdated room was the exact same as the first. The regular double bed rooms were very small. Wouldn't stay here again even if it was free.

  • Stayed April 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnresort, general manager at Wyndham Garden Fort Walton Beach Destin, responded to this review, April 12, 2010
Dear our valued guest;

Thank you for your patronage! we also appreciate that you took time to share your stay experience with us. we apologize for not meeting your expectations. Your feedback is very valuable to us. On the other hand, We would like to let you know that we are aware of your concerns. We have taken steps to address them through a renovation, which has different stages. We just finished with the lobby area. All our full kicthen- suite rooms have new furniture. While you were here, you could see that we have been working on the exterior of the property including painting. Next, we will tackle the doors and the floors. As you could notice, some of our projects already covered most of your concerns. We hope you will give us another chance to restore the confidence which you put on us confidence by coming back to see how we have improved the property since your check-out..

Best Regards,
From the GM's desk
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Additional Information about Wyndham Garden Fort Walton Beach Destin

Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Fort Walton Beach
#6 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Fort Walton Beach Destin 3*
Number of rooms: 195
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
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Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

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