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“We had a great time!” 4 of 5 stars
Review of Wyndham Garden Fort Walton Beach Destin

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Wyndham Garden Fort Walton Beach Destin
3.0 of 5 Resort   |   573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)   |  
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Ranked #10 of 31 Hotels in Fort Walton Beach
Nashville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“We had a great time!”
4 of 5 stars Reviewed August 18, 2014

I just drove back from FL yesterday and I must say - we had a great stay at the Wyndham Garden Fort Walton Beach. I did my research and read a TON of reviews on Trip Advisor so I was somewhat apprehensive to book our stay there but I did. Needless to say, I'm happy that we stayed there!

You pay for what you get - this isn't some fancy hotel but it is decent and has beachfront access, as well as two pools (one with a slide and one with a jacuzzi). The room was nice, clean, and the beds were comfortable. The wi-fi was crappy but that wasn't a big deal. We had no problem with the service from the staff. In fact, the housekeepers were extremely friendly to us and the bartenders were AWESOME (especially Ray)! I would definitely come here again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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962 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 13, 2014

This was our first trip to Fort Walton Beach and recommend the location to everyone but not this hotel. In fact, I will personally never stay at a Wyndham again if the way we were treated is their company policy on customer service. There was issue with the room we booked through booking.com. We had 3 adults and one baby. We were given a room with one king bed instead of the king with the pull out sofa. Apparently there was an issue with booking.com room description not matching any room at this location. We were given a different room and were able to stay the full 5 nights. The issue is that from the moment we walked in the door, before any problem arose, Krystal at the front desk was hostile towards us. I was told that they do not like when you use a third party booking agent. She was not only rude to me but to other customers and to the other lady working the desk with her. Evelyn, the manager on duty,was great. She came up front and helped get us into the right room but she was the only nice person at that hotel.

The room was clean but the hallways and walkways were damp and always had wet towels piled up in the floor. The pools were nice and so were the beach chairs but the hotels on either side had nice chairs also.

Our last day there I called the front desk to ask if we could keep our room for one more night. After a long hold I was told yes we could stay an additional night but I need to have booking.com fax over an extended stay form and could just pay the hotel directly. I called them and they were told by Wyndham that a room was not available. So I walked down to the front desk and was told that they don't hold rooms for anyone. I was then told by Krystal again with her unpleasant attitude that there were no rooms available. As we are having this conversation a gentleman walks in and asks for a room and was booked in a double bed room. If you feel like being treated with any respect or value I suggest going down the road like I will be doing next time.

Room Tip: Good room would be at another hotel
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 13, 2014

WE chose this hotel for two reasons, beach access and it had a room big enough for 8 people
to stay together. Our room was clean but dated, but more like in the process of being updated. The view was absolutely perfect! We had the two bedroom penthouse, two full baths, full kitchen, 1 king, 2 queens and a queen fold out sofa bed. The queen mattresses seem newer, firm.but the king mattress felt like it had a sink hole in the middle so had to sleep on the edges. I did tell the front desk, so hopefully they will get a new mattress. We just needed the room for 1 night. The front desk was very professional, very courteous and very graciously gave us a 1pm check out for the next day. My granddaughter LOVED the pool, the beach was very accessible and the TWO balconies gave our group good access to enjoying the view and the sounds of the ocean. As a travel professional I would recommend this hotel for families on a budget for a great beach access weekend or short stay. There are several fast food dining options near by. Don't expect luxury, but all in all a good value for the money.

Room Tip: Use a travel agent, book early!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

We had a great time at this hotel! It's more of a resort. The beach view was awesome! We have 2 boys (9 & 5), and they enjoyed the pool, rock slide, Bingo at the pool, the Johnny Jaws character visit, the arcade and the movie by the pool. Housekeeping was great (missed one day, but that's ok). The staff was always nice and asking how we were doing. The tiki bar by the pool had great food and service. Prices are a little high, but we had a great time. The free beach chairs and umbrella helped. The guys that do the beach set up were so nice too! Fun trip! We will be back for sure!

Room Tip: ask for a room away from the elevators
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGardenFwb, Director of Sales at Wyndham Garden Fort Walton Beach Destin, responded to this review, October 2, 2014
Dear Valued Guest,

Resort quality at a hotel! We are excited you had so much fun with us. We delight in offering a fun activities program for the entire family and exceptional quality of service in all we do. We will continue to strive to make it even better. Thank you kindly for your feedback and we look forward to your return.

Warm Regards,

Pedro C
Director of Sales
Wyndham Garden Fort Walton Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, TX
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

After staying down the road for several years, we decided to try the Wyndham - excellent choice!!!! Our room had a beautiful view, was clean, had a fridge, microwave and safe. Kids loved the little rock water slide and pools, free Popsicles, and the 25 cent arcade (so did I!). Free coffee and lemonade-tea all day long (yummy and refreshing!). Free DVDs and FREE beach chairs and umbrella - that alone is a $25-30 value! Bingo for beverages was fun , too (also free). Restaurant serves delicious, hot food - fried pickles, Mahi-Mahi - and the beach bar has yummy drinks! Unanimous decision by the whole family that this is where we want to stay from now on!! And housekeeping was great - asked for more towels and they gave us a whole bag of clean ones! Love it here!!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGardenFwb, Director of Sales at Wyndham Garden Fort Walton Beach Destin, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for your wonderful feedback, we are excited you've chosen our hotel as your new local favorite. We are constantly striving to exceed our guest expectations and show the world that our customer's do matter to us. We appreciate you pointing out the value of our amenities and services. We hope to see you soon on your return visit to Fort Walton Beach!

Warm Regards,

Pedro C
Director of Sales
Wyndham Garden Fort Walton Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 12, 2014 via mobile

We spent a weekend here and had a nice time. We had a great view of the ocean. The hotel has free beach chair and umbrella service which was great. They also have a Redbox-like machine with newer movies that you can take to watch on DVD player in room. Our room was clean..it had a kitchen with a fridge that had rust on it and a cabinet door that was cracked. Other than those two things it looked as if counter tops were new. Walls very thin and room door had to be pulled hard to get it to stay shut so you hear a lot of slamming doors all night. Rest of room was nice. Overall nice but way overpriced for what you get.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Fort Walton Beach Destin

Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Fort Walton Beach
#7 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Fort Walton Beach Destin 3*
Number of rooms: 195
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
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Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

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