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“Great Beach” 5 of 5 stars
Review of Wyndham Garden Fort Walton Beach

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Wyndham Garden Fort Walton Beach
3.0 of 5 Resort   |   573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)   |  
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Ranked #10 of 30 Hotels in Fort Walton Beach
Magnolia, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Beach”
5 of 5 stars Reviewed July 19, 2013

The hotel is very clean. Check in was fast and told us everything we needed to know about the hotel. Very friendly never met one person that didn't treat us well. The bartender at the Tiki Bar went over and beyond GREAT service and funny also. We ate in the restaurant which was excellent, try the fish tacos if available they were the best I have had in a long time. Never had a problem getting a beach umbrella and we didn't get down there until 9-10 every morning. Very nice beach hotel!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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572 reviews from our community

Traveler rating
    202
    159
    103
    63
    45
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222
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
LUBBOCK
1 review
4 of 5 stars Reviewed July 18, 2013

We only got to stay in FWB one night, and we had a great experience at this hotel. Upon checking in, Danny was very friendly and helpful at the front desk and we got a great room. I normally don't remember names, but I remember his because he was so kind. It is an older hotel, but was clean and comfy. We had been traveling through several states over the last 6 days, and this was a great, relaxing end to the trip.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 15, 2013

The hotel is okay needs updating at the very least new Mattresses. Staff is friendly with some TLC it will be a great place to stay. In the fiture I will check into other hotels before diciding to stay here. I would imagine you can get something a little better for the price. In the future we will be looking to see if they do any updating.

Room Tip: If you want to see the Gulf water get to floor higher than 2.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach, responded to this review, August 2, 2013
Dear Abby D,

Thank you for your feedback regarding your recent visit at our hotel. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, apologize for any inconvenience the hotel conditions may have caused you. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2013 via mobile

We came to fwb with no real idea on a place to stay so we ended up calling around and finding this place after lots of laughs on pricing I realized it wasn't going to get much cheaper we paid $251.00 for a bottom floor room for one night anything above the first floor is $100 more needless to say I was very disappointed this hotel even being on the beach is maybe worth $100 a night I've stayed in way nicer for way less couldn't get the wifi to work called the front desk they had no idea over all was an alright hotel served its purpose but at a cost

  • Stayed July 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach, responded to this review, July 30, 2013
Dear Titansar,

We appreciate you sharing your experience regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance
to us and allow us to monitor and improve the quality and service we offer.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida Panhandle
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 11, 2013

The facility is showing it's age and needs a facelift. Doors to the balcony poorly repaired, Elevators well worn. Toilet loose. Poorly lit parking lot. Its on the beach, hence the premium rate. For $300 a night or so(depending on your discounts), they could at least not hold you hostage to the restaurant for breakfast and provide the standard Holiday inn continental breakfast. The pools and spa's are only open 9-9.

Room Tip: Don't get a room in the "middle high rise", the end building stick out and have better...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach, responded to this review, August 2, 2013
Dear Fireball7709,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the facilities, property condition and food selection. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripley, Tennessee, United States
1 review
4 of 5 stars Reviewed July 11, 2013

The view from our room was gorgeous. The pool was great although I wish they have a pool area for toddlers too. It was clean and there were plenty of towels. The staff were courteous and helpful. Aside from the elevator (being slow and sketchy) and air conditioning (making so much noise), everything else was fine. Oh yea, I thought breakfast was free but it costs us $11/person for buffet breakfast (not so much selection though).

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, FL
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2013

Our room was above one of the pools with a great view of the Gulf. Late check in was no problem and the staff was very helpful and polite. The layout was a little confusing as the lobby is located in a different building and my room door was actually in a stairwell. There were a few loud people during the night going up/down the stairs and the sound wasn't muffled at all by the door. The room was definitely damp and could have been cleaner. The staff and the view made it all worth it. Great value for the money!

Room Tip: Stairwell rooms are noisy and inconvenient to find.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Wyndham Garden Fort Walton Beach, responded to this review, August 1, 2013
Dear Jeff D,

Thank you for your considerate review. It is lovely to hear you enjoyed the view from your room and found the staff helpful and polite. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you our guest to let us know how we are doing and how to better meet your needs. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed.

We appreciate your feedback and look forward to hosting you again.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Fort Walton Beach

Address: 573 Santa Rosa Boulevard, Fort Walton Beach, FL 32548 (Formerly Holiday Inn Resort Fort Walton Beach)
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fort Walton Beach
#7 On the Beach Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Fort Walton Beach 3*
Official Description (provided by the hotel):
Wyndham Garden Fort Walton Beach/Destin, Florida is a family oriented beachfront hotel tucked away from the Destin traffic on Okaloosa Island. No other location compares to the world's whitest beaches and emerald green waters. With fishing, golf courses, shopping, and other attractions nearby, you are sure to find a way to pass the sultry Florida days. Our full service resort features all the helpful amenities needed for a comfortable stay, including luxurious penthouses and one bedroom suites with kitchens. Romantic getaway? Our fabulous honeymoon suite presents cozy bedding in a warm setting and a deluxe view of the Gulf of Mexico from the Jacuzzi tub. Visit the Crab Island Cafe specializing in seafood entrees, or our seasonal poolside Manatee Grill & Bar. We haven't forgotten the business traveler or conventioneer. With 3,500 sq. Ft. Of meeting space, we are ideally suited to accommodate any function from a business conference to a wedding celebration. Relax, our professional event and catering staff can offer creative, budget-conscious ideas for a successful event. Want to add some fun to your day on the beach? Take advantage of all that is offered for free - bikes, ping pong, bingo by the pool, beach service with chairs and umbrella. Our Dive-in movies deliver drive-in quality in a wet atmosphere as our main pool becomes a cinema. Guest under the age of 24 must be accompanied by parent or guardian. ... more   less 
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Also Known As:
Holiday Inn Resort Fort Walton Beach Hotel Fort Walton Beach
Holiday Inn Fort Walton Beach
Fort Walton Beach Holiday Inn

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