My wife and I spent four nights in the hotel to celebrate our 15th Anniversary in the Honeymoon suite. They surprised us with a bottle of sparkling grape juice with wine glasses and two pieces of Key Lime Pie which was awesome. The staff was very friendly and the room was overall nice as well. It is in a great location with a lot of activities and restaurants within walking distance. I would recommend this hotel and will stay here again.
Some of the areas we thought could use some improvement:
They need dimmer lighting in the room. All the lamps were very bright.
The cleaning crew didn't show up the first day until 6:30 in the evening and then the second day they took the dishes from the night before (wine glasses etc) and left outside our door where it stayed for a day.
Our hot tub plug was broke so we had to use a wash cloth to keep the water from draining out. We told the front desk on day one but maintenance never got around to fixing while we were there.
The tv remote that had no batteries and when I left the back off the remote and placed where some could be replaced, they never did.
Should try not to place families with screaming kids next door to the Honeymoon suite. I don't believe the hotel was full.
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