I was traveling though the area and called for a last minute reservation. I spoke with a very nice front desk attendant that apologized for not having a beachfront room available, this was understandable as I was calling after 8pm the night I wanted to check in. She held a room on a courtesy hold for me. Upon arrival I was greeted by the very nice lady that made my reservation and her co worker. I was very impressed by how welcoming and friendly they both were. This staff really has the "customer service aspect figured out "!. I had occasion to speak with the General Manager and it was evident that great customer service starts at the top at this hotel. The room was nicely decorated and very clean. I felt like the parking lot was very secure and safe. I was pleasantly surprised by the wonderful rate. This hotel has a GREAT location right on the beach.