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“Pools were cold! Condo was nice.” 3 of 5 stars
Review of Destin West Beach and Bay Resort

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Destin West Beach and Bay Resort
3.0 of 5 Condominium   |   1320 Miracle Strip Parkway, SE, Okaloosa Island, Fort Walton Beach, FL 32548   |  
Hotel amenities
Paducah, Kentucky
1 review
“Pools were cold! Condo was nice.”
3 of 5 stars Reviewed May 1, 2014

We stayed for four days at the end of April. Weather was nice for two days and then the rains came. We were not able to stand the cold water in the pools. We learned our lesson on coming during this time period. The condo was nice and very accessible. Destin and Fort Walton have great restaurants.

Room Tip: We paid extra for an ocean view. Well worth the extra cost.
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin West RV R, Manager at Destin West Beach and Bay Resort, responded to this review, May 5, 2014
Thank you so much for posting your review. It looks as though your only dissatisfaction was due to the cooler weather. We apologize for that, it's been an unseasonably cooler Spring. Unfortunately we can't control the weather as much as we'd like to.

We wish you the best!

Destin West Vacations.
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196 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Gulfport, Mississippi
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2014

This is our favorite place to vacation on the Florida panhandle. The resort amenities are excellent and it is great to enjoy both the beach and bay in one property! Many units offer beach service. Some have garages with beach chairs and such. Some even have private jacuzzis. The bottom floor units open right out to the pool areas.

Room Tip: All rooms have a beach or bay view!
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Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 28, 2014
Thank you so very much for posting your review! We are so glad that you love it here. Because the unit you stayed in wasn't identified in your review, we are unable to determine whether you stayed with us, Destin West Vacations, the owner of this Tripadvisor page. In any event, we are so pleased to hear from you and we hope to see you again next year!

Sincerely,

Destin West Vacations
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014 via mobile

Destin West has been a destination for my, two daughters, and I for the last two trips to the beach. We have had an awesome experience each visit. It was summer 2013 the first time we visited and they lazy river and easy access to pools and the beach made it easy to keep cool. Our spring break visit in 2014 was a little cold for ocean swimming, but their were several hot tubs and heated pools to fill the void. We also spent more time at the shops just down the beach. The pier had everything you could ever need for fishing, so don't worry about bringing your gear from home, unless you are a pro. The access to dining was as good as it gets, because I was able to walk to a different dining facility each evening and get first class seafood.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 11, 2014
Thank you so much for posting your review on your recent stay at Destin West Beach and Bay Resort. Since the unit you stayed in isn't identified in your review, we are unable to determine whether you stayed with us, Destin West Vacations, the owner of this Tripadvisor page. But in any event we are so glad you and your daughters enjoyed your vacation. We look forward to seeing you in the future.

Sincerely,
Destin West Vacations
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Houma, Louisiana
1 review
2 of 5 stars Reviewed April 9, 2014

We arrived at the resort after dark and was very confused about where to check in. Once we found the resort office, the clerk did not give precise instructions as to get to our condo. We were lost in the resort in the dark with rain & wind! We called the clerk to help us and the phone went straight to a recording. When we did get in touch with her, she ended up giving us directions to the wrong condo. Once we finally made it to the Penthouse 1, it was little less than average compared to other condos we've stayed in. The sleeper sofa was tough to put in and out, there was no extra blankets nor pillows for the sleeper sofa, the patio furniture was broken so we could not enjoy the view from the balcony, there is a open window between the bedroom and bathroom--so no privacy while showering!
Would not stay here again.

Room Tip: the check in is not on the beachside--you have to go across the street.
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  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 11, 2014
Thank you so much for taking the time to review your stay with us. Feedback like yours is very helpful, it gives an insight on how we can improve our guest's experiences. We're very sorry about your check in experience. The physical address of our onsite office is printed on our confirmation letters, but we are large resort and it's understandable how in the dark it can be confusing. Especially since we have 2 buildings on the Gulfside with similar unit numbers.
We have addressed your concerns with the front desk staff in order to avoid these issues in the future. Again, we are so sorry that you didn't have a smooth check in process. When one of our employees came out to escort you to your unit we hope that showed that we really do care about our guests and their vacations.

I've personally visited Villa Penthouse 1 and have spoken with the housekeeping inspector and maintenance technician that inspected your unit pre-arrival. The patio furniture is in good working order, so I'm not sure what happened when you were staying the unit. We do have maintenance on staff 24/7 and can respond to any issues at any time. The hinges on the sofa bed have been greased and we hope that stops the difficulty of pulling it out.

We wish you the best in the future and thank you for your review,

Destin West Vacations
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Cullman, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

This was a last minute spring break trip for our family. We originally wanted a 2 bedroom condo but because we waited til the last minute to book a condo we were unable to secure a 2 bedroom unit (this was the price range we wanted) so on a whim we called about the 3 bedroom penthouse. We got a discount for booking at the last minute. We got a 3 bedroom penthouse for less money than a 2 bedroom condo in the same facility!!

Very easy to find, very convenient check-in procedure, shaded parking under the facility. The condo was amazing, lots of windows with natural light. It was an end unit with the stairs only steps away from our door. The 2 guest rooms each had a queen size bed for our kids and their friends with plenty of closet storage/dressers for clothes. One of the guest rooms had a small private balcony that our kids enjoyed. The master suite was large with great furniture. The bed was very comfortable. The master bath was well appointed and spacious. The balcony was large with a small dinette table with seating for 2 and the spiral staircase leading to the rooftop balcony where the hot tub, grill, lounge chairs and another dinette table for 2 that overlooked the large pool area and bay.

It was easy to use the cross walk to gain access to the beach and additional pool on the gulf side of the resort. On the rooftop deck there were storage bins that held beach chairs that we used daily on the beach--very convenient to have and grateful to have them as the water in late March was way too cold in the gulf!

The CONS
1. The master shower had very little water pressure.
2. The second bath was rather small considering how large the other rooms were (feel like the laundry room could have been smaller to allow for a larger bathroom) but the kids had no complaints.
3. The threshold at the bottom of the entry door had a gap that allowed a very shrill whistle to sound when the wind gusted and at the beach the wind gusts frequently. It was so loud that we had to block the foot of the door with a towel to be able to sleep at night. It was really loud. Unfortunately we had a really hard rain storm the last day we were there and about 2 inches of water blew into the entryway before I noticed it and began mopping. We had notified the management about the "whistle" a day or 2 before but they didn't address the issue until we called to inform them that water was entering the unit. (I was not upset that it was not addressed immediately because the "whistle" did not detract from our vacation at all, but felt like it needed to be reported and repaired in the future). Maintenance did fix the threshold that day so it should not be a problem for future vacationers! There did not appear to be any damage or water spots on the baseboards in the entry and the water did not affect the carpet in the guest room.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 11, 2014
Thank you so much for taking the time to post a review. We appreciate your feedback and are so glad you and your family enjoyed your stay with us. We're very sorry that threshold issue wasn't addressed sooner. I've passed this on to our Director of Maintenance so he is aware. We're glad you weathered the storm and hope to see you again in the future.

Sincerely,
Destin West Vacations
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Huron, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2014

We stayed in Pelican L05. It was beautifully decorated. The location of Destin West is perfect being on the beach and bay, and also close to Destin but not crowded. We have stayed here 4 times, and absolutely love it. Security was quite overbearing this year, which has not been a problem in years past. Almost felt hassled getting in to the pool each day although we were wearing our wristbands every single day. He would check us coming in, and then come around several hours later, and ask what room we were in. Quite annoying by the 6th. day. Other than that issue, we had an awesome time.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 7, 2014
Thank you so much for posting your review of your recent stay with Destin West Vacations. We're so lucky to have the baseball and softball teams stay with us each Spring! We are glad you and your family enjoyed yourselves while here with us.
We're very sorry about the security attendant at the pool. All security attendants are employees of the HOAs here at the resort, and I've passed your feedback along to those HOAs.

Thanks so much, we hope to see you next Spring!

Destin West Vacations
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Joplin, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 5, 2014

This was a trip with my granddaughter, grandson, son, and neice. Condo was a 2 bedroom beachfront. Loved the view of the turquoise water and white, sandy beaches from the balcony. Enjoyed the umbrella and 2 chairs which came free with our rental. Enjoyed both the beach, lazy river, and hot tubs. Shopping. Bubba Gumps was favorite place to eat. Deep sea fishing trip little disappointing as fish were smaller than when went in June. Condo was clean, nice kitchen with large refrigerator and electric stove. All dishes, utensils, and pots and pans included. Beds comfortable. Check in was easy. Grounds kept up, Son used wt room. Had so much fun and stayed at beach or lazy river did not even turn TVs on, but was a TV in every room.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, April 7, 2014
Thank you very much for reviewing your recent stay at Destin West Beach and Bay Resort. Since the unit you stayed in isn't identified in your review, we are unable to determine whether you rented from Destin West Vacations, the owner of this Tripadvisor listing.
In any case, we're so glad you and your family enjoyed your vacation. We hope to see you in the future.

Sincerely,
Destin West Vacations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Destin West Beach and Bay Resort

Address: 1320 Miracle Strip Parkway, SE, Okaloosa Island, Fort Walton Beach, FL 32548
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 18 Specialty lodging in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Destin West Beach and Bay Resort 3*
Official Description (provided by the hotel):
Destin West offers the best of many worlds. We encompass both sides of the island, with beautiful views of both the Choctawhatchee Bay and Gulf of Mexico from our family-friendly condos and penthouses. Tired of the sand? Relax on the deck of our large Gulf-side pool while kids enjoy the adjacent Splash Garden. Or float in the Lazy River at our Bay-side tropical pool oasis. We feature villa units all the way to 3 bedroom fully equipped condominiums, all with private balconies. Penthouses feature double decks with roof-top private hot tubs. ... more   less 
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Also Known As:
Destin West Beach And Bay Hotel Fort Walton Beach

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