I was temped to give this 2 stars due to the management policies (see below) but I'll be fair and focus on the unit. First the good news. I rented two thee bedroom condos here because we had a family reunion and needed gathering space for 11 people for meals. I did not sleep in this unit but had meals there and paid for it. The unit is very spacious and has a great view of the bay with a peek at the Gulf. The kitchen was great to work in as it had a lot of room to maneuver with the many chefs. The condition of the unit seemed good and well kept. The 3rd bedroom had two bunk beds and was much smaller than the other two. I had asked specifically the bedding situation and was told one full and one twin and did not expect the bunks. Ok for kids but not for our older crowd.
Now the bad news -. I am local and "policy" dictates they take a $500 deposit on booking; this is as opposed to the normal $250? they normally take. (That's another issue) So - boom - credit card swiped account charged $1000 - remember I rented two condos. I checked out 6 days ago with no credit back to my account as of today. I called management today and was told no damages but credit will be applied in 7 to 14 days - "policy". WHAT? I keep being told "accounting will be advised". So this place floats your money for months and can't immediately credit your account when they find everything in order - OUTRAGEOUS. Unless my resort requirements dictate this type of space again I will never deal with these people again. I like VRBO much better.
- Official Description (provided by the hotel):
- Destin West offers the best of many worlds. We encompass both sides of the island, with beautiful views of both the Choctawhatchee Bay and Gulf of Mexico from our family-friendly condos and penthouses. Tired of the sand? Relax on the deck of our large Gulf-side pool while kids enjoy the adjacent Splash Garden. Or float in the Lazy River at our Bay-side tropical pool oasis. We feature villa units all the way to 3 bedroom fully equipped condominiums, all with private balconies. Penthouses feature double decks with roof-top private hot tubs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Despegar.com, Hotels.com and Tingo so you can book your Destin West Beach and Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Destin West Beach And Bay Hotel Fort Walton Beach