At check in Mr. Preston was very nice. But, the next day when i decided to stay over, I spoke with a lady at the front desk, and she was very rude. She treated me like I was some kind of criminal or something. When I went to give her my credit card #, she treated me as if I was using someone else's credit card. She was not very nice at all. I wish I knew her name but she didn't have a name tag on and she didn't tell me her name. As for the room, It needs to be updated. It needs new furniture, bedding and it smells moldy. The room was not worth the price, and they even gave a discounted rate, and it still wasn't worth it.