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“Good enough” 3 of 5 stars
Review of Comfort Inn and Suites

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Comfort Inn and Suites
2.0 of 5 Hotel   |   137 Miracle Strip SW, Fort Walton Beach, FL 32548   |  
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Ranked #7 of 30 Hotels in Fort Walton Beach
Panama City Beach
Top Contributor
90 reviews 90 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
101 helpful votes 101 helpful votes
“Good enough”
3 of 5 stars Reviewed April 15, 2012

One of the cheaper choices in FWB but not a disappoint. Clean but could be better, good service, OK breakfast, funky smell in hall, nice decor.
Overall a nice hotel for the price range. Wouldn't hesitate a short stay but would choose elsewhere for anything more than a weekend.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, Guest Relations Manager at Comfort Inn and Suites, responded to this review, April 26, 2012
Thank you for taking the time to post your review. I was disappointed that we did not exceed your expectations. We are working hard to make the improvements that you suggested. Please give us another opportunity to impress you on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    46
    28
    15
    4
    7
See reviews for
38
20
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Norcross, Georgia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2012

Property is new and well maintained. The staff is very helpful and attentive especially for a 'limited service' hotel. They ran out of large paper plates in the breakfast area (the ones you need for a waffle) and the attendant got some regular plates out of the kitchen and kept washing them as new guests needed them! The indoor pool is nice when it's cool and a nice relief from hot summer days. Although not on the beach, the beach is a short drive and Okaloosa Island has 10+ public sites (4 with facilities) including the Boradwalk with a pier, shops and restaurants. Worth the differnce in price for the small hassle of packing up your stuff to go to the beach each day!

Room Tip: All rooms are good- suites are GREAT!
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, Guest Relations Manager at Comfort Inn and Suites, responded to this review, April 13, 2012
Thank you for taking the time to discuss your recent stay. Thank you for noticing our efforts to stay ‘fresh and welcoming’, with the condition of the hotel and our service levels. It is important to us to know that it is appreciated.
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Waterville, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 20, 2012

A clean and friendly place to stay. Would stay again.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, Director of Sales at Comfort Inn and Suites, responded to this review, March 26, 2012
Thank you for your positive review. It looks like our efforts are paying off with your final comment that you would stay here again. We look forward to your return.
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Ocala, Florida
Top Contributor
193 reviews 193 reviews
44 hotel reviews
Reviews in 73 cities Reviews in 73 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed September 7, 2011

Stayed here for one night.
The good: The feront desk was efficient and friendly. The included breakfast exceeded my expectations. The king bed was very good and the room was quiet.
the bad: The TV didn't work, so I called the nice lady at the front desk. She said to unplug it, wait one minute, plug it in again and retry it. Still didn't work, so I called the desk again. She said could have a different room, but it was late ane we were ready for bed. the next morning, I tried the same procedure and the TV worked.
The room was underwhelming. It was clean, but my guess is that whomever finished and chose the colors had at one time been an interior decorator for mental hospitals and prisons. The furnishings were sparse and institutional.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, Guest Relations Manager at Comfort Inn and Suites, responded to this review, April 26, 2012
Thank you for your time to review the Comfort Inn & Suites. I am sorry for the issue with your television. It seems that the more technology we put into the new televisions, the more sensitive they become to power outages and cable interruptions. I am glad that it finally did work for you. On our next renovation, we will take your décor comments to the decorator and see what they come up with. Thanks again and we hope you come back soon.
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Canton, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 31, 2011

We stayed at this hotel for one night and it was fantastic! We even arrived late and they opened the pool up so my 5 year old and 1 year old could play in the pool. They even helped us out on finding a place to stay the next night in Orlando. The housekeeping was very friendly. The pillows and beds were very comfy.

Room Tip: Can the hotel directly.
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
4 of 5 stars Reviewed July 26, 2011

Our stay was great the staff was friendly. Rooms where very clean.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
2 of 5 stars Reviewed July 13, 2011

We stayed at this hotel over the 4th of July weekend for 5 nights and the service from the maid service was terrible. Two of the five days our room was not cleaned and we had to go to the front desk to get fresh linen. The rooms were not cleaned effectively on the other days. The wifi was also out for two days.

While the room was acceptable and the breakfast average for a continental breakfast, the maid service ruined the stay. The front desk staff indicated that someone was let go and they were having problems.

To top off our stay, our final night, we returned to our room to find our bed partially made and the pillows on the sofa but the rest of the room had not been touched.

Upon departure, our bill was adjusted for our inconvenience but our accommodations were a major let down.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites

Address: 137 Miracle Strip SW, Fort Walton Beach, FL 32548
Phone Number:
Location: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fort Walton Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn and Suites 2*
Number of rooms: 75
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Also Known As:
Comfort Hotel Fort Walton Beach

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