Cherri-wonderful front desk mgr. She was extremely helpful/accommodating. Stayed in waterfront royal suite-great view! Breakfast was a step above continental and good. Room was very nice. Roomy enough for 6 of us pull out couch not comfy at all. Had maid service one day-would've been impossible to sort through our piles (we kept room tidy/reused towels) but when she did come, we left a tip, was not impressed. Didn't replenish cups, soap, etc. Didn't have that clean feel. The hotel is an older hotel that is being revamped so the pods outside were an eyesore but that is temporary and overlooked. The dock is good and will be great once all the rotten wood is replaced (they are working on). If you have a small boat as we did, the jump down into the boat as well as getting out, would have been tough for an older person. We had kids and they were a little shaky. Location is wonderful for the boaters/fishermen. Hotel is not the Ritz but wonderful for the family and great location. Front desk staff and breakfast staff were all wonderful!!!