My fiancee and I came to Florida to plan our destination wedding. We stayed at another hotel to try and get some other options. On our arrivial to a different hotel, we were horrified. We immediately contacted the DiamondHead to see if there were any rooms available. The staff there at the DiamondHead bent over backwards to make sure that our stay was incredible. They were all friendly and even took the time to learn our names. We originally were planning on a different hotel after the first night, however we decided to stay the entire vacation. By the time we left, most everyone at the resort knew our name. They made our vacation/wedding planning/and my fiancee's birthday the best trip it could have been. I would definitely recommend staying at this hotel.

Here for 5 nights for our first ever sister getaway. Staff very friendly and helpful - early checkin allowed. Our corner room on the 9th floor was oceanfront - awesome views. Good food in hotel. Only drawback was sofa bed was very uncomfortable. Excellent restaurant recommendations! Will be back. Resort employees very appreciative of our patronage.

Well my best friend and I were trying to get a hotel for one night for the night of our graduation. It was supposed to be an all girls trip before we went away to college. We took the time to drive an hour over to the hotel and once we got there they said we needed someone 25 or over to put a credit card up in case of any damages. We told them not a problem. We then had one of our parents drive over an hour to the hotel. Once she got there, the manager then said that she changed her mind and wouldnt let us stay there unless we had the mother stay with us because we looked like(and I quote) " A bunch of alcohol drinking, party it up kind of kinds and thats not what she wanted at her resort." She was extremely unprofessional and even after we comlied with everything she said and we had someone waist an hour driving to the hotel, she still turned us down. She was rude and never once did we show disrespect of any kind. I will never recommend this to anyone.

From our arrival to departure we found the staff to be very friendly and helpful.
The hotel in general and our room were in need of refurbishment, the kitchenette in particular.
The sun beds on the beach were very tatty and were overpriced considering you could not even lay flat.
The above two issues can and should be dealt with by management; the pictures shown on the Diamondhead web site are deceiving.