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“Another great stay” 5 of 5 stars
Review of DiamondHead Beach Resort Hotel

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DiamondHead Beach Resort Hotel
3.5 of 5 Resort   |   2000 Estero Blvd, Fort Myers Beach, FL 33931   |  
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Hotel amenities
Ranked #15 of 46 Hotels in Fort Myers Beach
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Another great stay”
5 of 5 stars Reviewed May 17, 2013

This was my second stay at Diamondhead Beach Resort and it didn't disappoint. Our ocean front unit was clean, comfortable and the views alone were fantastic. We did have one issue at check-in, we were given a portfolio for one room but the keys were programmed for another. The folks already in the unit acted like it was the end of the world and were rather obnoxious . (Mistakes happen folks, get over it!!! I asked the front desk agent to apologize to them, not sure if that happened.)

Regardless of this little snafu, our stay was relaxing. The entire staff is polite, kind and accommodating - from Chloe's, Cabana's to Holiday Watersports, everyone we dealt with was wonderful.

I was only able to stay the weekend, while the hubby stayed on 4 more days for a business conference. Already looking forward to our next stay.

Room Tip: Splurge for the beach/water front rooms. You can't beat the views from your private (and huge) b...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 20, 2013
Dear CeesaRae,
Thank you for choosing DiamondHead Beach Resort. I'm happy to hear your second time with us was just as special as your first time. I'm glad our staff was able to take good care of you and correct the key-card issue you had. We strive to make sure each guest has a fantastic experience during their stay. Thank you for taking the time to give us your review and we hope to see you again in the future. Safe travels.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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English first
Tampa, Florida
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 12, 2013

In May my wife and I spent several nights in a wonderful unit on the eight floor. A beach front unit with a large screened patio. The view was outstanding and our large suite looked like new. At night we slept with the slidding door open to hear the waves and enjoy the cool breeze. We had a fun time. Looking foward to a longer stay next time.

Room Tip: Called ahead and said I would be willing to pay a bit more for a special unit. It was worth it.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 13, 2013
Dear Carl W,
Thank you for choosing to stay with us at DiamondHead Beach Resort. I'm happy to hear you and your wife and a great time and enjoyed your room. Many guests love to to keep their balcony doors open and sleep to the sound of the waves, I'm glad you were able to experience that great joy. Thank you for taking the time to review your stay and we hope to see you again soon.

Sincerely,
Neil Hopgood
General Manager
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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 12, 2013

Just returned home from a 4 night stay May 8th-12th......everyone staff member was friendly and helpful. Janet our waitress at Cabana's was very nice and we never had to wait very long for food, drinks, etc. Holly the concierge by the front desk was very nice and took care of us. We had a gulf front unit and the view was very nice. The weather was terrific each day. We ate at Heavenly Biscuit a couple of times and Chuck's Last Stop just south of Diamondhead on Estero Blvd. and would HIGHLY recommend both of those places. If it were not for a nice young lady that worked at the resort we would not have found Chuck's Last Stop. The Beached Whale had live music we enjoyed a couple of nights during our stay. The bands there were pretty darn good....10,000 views and Superbot.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 12, 2013

This was our 2nd time staying at this hotel and we will not stay here again. First, at check in we were told we were upgraded to a full gulf view on the 12 Th floor. Maybe they should first upgrade the room first. This room has way too many stays and it is worn out. The shower is newer in away, is bath fitter is the right way to fix a shower? I am 5’ 10 and my head was 2 inches from the top of the shower. I had to bend over to shower, or point the shower head straight out. Cheap. The last time we stayed we had a cook top? All we had was a small refrigerator, toaster and a microwave. We also bought a 50 gift certificate for Chloe’s restaurant for 25 dollars, sounded well, until you read the fine print 20% gratuity, added to the bill when certificate is used? Really. We also attempted to go to the happy hour at the lounge. I do not believe they want anyone to go to the happy hour. We got the lounge at 5:10 pm for the happy hour, we said we wanted food; we were sent to the pool bar, who were not serving food, so we were sent back up stairs to the lounge, the lounge female then sent us to Chloe’s. WE SAID WE WANTED THE HAPPY HOUR AT 5 10 PM; THIS FEMALE DID NOT HAVE A CLUE. SO WE SAID F this place and walked to the SOB and had a great time and good food. NEVER AGAIN THANK YOU

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 15, 2013
Dear Monkepants73,
Thank you for choosing to stay with us and for taking the time to give us your feedback. All guest feedback is extremely important to us as it helps us to improve our property and services. I understand that there was an issue of miscommunication during your happy hour experience. This is not indicative of our everyday award winning service. I would also like to mention that we are preparing to go through an extensive room renovation that will keep DiamondHead Beach Resort the premiere resort on Fort Myers Beach. Please contact me at DiamondHead Beach Resort so I can gain additional information about your stay. Thank you again for choosing to stay with us and we hope to serve you again in the future.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Gorda, Fl
Senior Contributor
32 reviews 32 reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 7, 2013

We have always had great service and wonderful times here, we booked to go back for our 35th wedding anniversary and even though its in August we are counting the days. We just love the hotel and the staff never had one complaint, any time we need something extra, ie coffee, lots of it, they always gave us extras.

Room Tip: The beach side is worth the extra charge, you feel like u are on the ocean, and if they have a weddi...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 8, 2013
Dear Laurenbookkeeper,
Thank you so much for staying with us for the past seven years! The staff and I truly appreciate your loyalty. We strive to make sure every guest has a special experience and I'm glad that we can continue to make that happen for you. We are looking forward to seeing you again in August! Thank you again and safe travels.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 3, 2013

Just got back from a 5 day stay at Diamondhead Beach Resort, and the weather was fantastic! Only a couple things detracted from our stay. We stayed there using the 3 night special package
where you have to take a 60 minute tour. Our room was probably the crummiest room we could have been given, the handicap access room right above the dumpsters and a/c units. It was nice and clean, but the shower wouldn't drain and the toilet would run every few minutes. I called the front desk to ask them to repair it, they said no problem. Came back to the room several hours later, used the restroom, flush the toilet and nothing happens. Take the lid off, the chain is broken to the flapper. I had to fix it myself, but I also fixed the float so it wouldn't run on. But the shower draining issue was fixed, so that was good. Went on the tour, lasted almost two hours, but Maria was very nice! Didn't turn out to our liking, but it is a very nice place overall.

Room Tip: Avoid room 411, unless you are handicapped.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 6, 2013
Dear VacationFan1,
Thank you for reviewing your stay with us at DiamondHead Beach Resort. All guest feedback is important to us. I'm glad you enjoyed your stay. Thank you for bringing the toilet issue to my attention. I'm glad you enjoyed your time with Maria as well. Thank you again and we look forward to seeing you again in the future.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paramus, New Jersey, USA
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 30, 2013

This is a nice property, but you can get a bad room here. I had a room on the second floor next to the restaurant cooking vents, which were loud and blocked the view, or even opening the doors to the patio. If you have a high floor it might be nice, but this room was a loser. I was only here for 2 nights so I just dealt with it, but definitely something you shouldnt have to do at a 4 star hotel, a pretty expensive one at that. It is a time share, so the higher floors are probably reserved for owners. Its a nice walk down the beach to the pier, but I think there are nicer places nearby.

Room Tip: Try to get a high floor
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  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 2, 2013
Dear 12Anthony C,
Thank you for taking the time to review your stay with us. We appreciate your feedback and will use it to better improve our already award winning services. Thank you for choosing to stay with us and we hope to see you again in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DiamondHead Beach Resort Hotel

Address: 2000 Estero Blvd, Fort Myers Beach, FL 33931
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Fort Myers Beach
#6 Top resorts Hotel in Fort Myers Beach
#12 On the Beach Hotel in Fort Myers Beach
#12 Romantic Hotel in Fort Myers Beach
#12 Family Hotel in Fort Myers Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DiamondHead Beach Resort Hotel 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
DiamondHead Beach Resort & Spa is the premier choice for Fort Myers Beach lodging. It offers 121 one-bedroom suites with a king-size plush pillow top bed, private bath, living room with queen-size sleeper sofa and a fully stocked kitchenette. WiFi internet connection throughout the resort. Enjoy casual dining right on the beach at Cabana's Beach Bar & Grille and upscale dining at Chloes and Chloes Lounge. Amenities include The Esterra Spa & Salon, watersports, two outdoor hot-tubs, heated Gulf-side pool, exercise room, piano bar, private screened balconies and spectacular Gulf of Mexico sunsets. ... more   less 
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Also Known As:
Diamondhead Beach Hotel Fort Myers Beach
Diamondhead Beach Resort
Diamondhead Resort In Fort Myers Fl
Diamond Head Beach Resort

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