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“Good and Bad” 3 of 5 stars
Review of DiamondHead Beach Resort Hotel

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DiamondHead Beach Resort Hotel
3.5 of 5 Resort   |   2000 Estero Blvd, Fort Myers Beach, FL 33931   |  
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Hotel amenities
Ranked #14 of 46 Hotels in Fort Myers Beach
Paramus, New Jersey, USA
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Good and Bad”
3 of 5 stars Reviewed April 30, 2013

This is a nice property, but you can get a bad room here. I had a room on the second floor next to the restaurant cooking vents, which were loud and blocked the view, or even opening the doors to the patio. If you have a high floor it might be nice, but this room was a loser. I was only here for 2 nights so I just dealt with it, but definitely something you shouldnt have to do at a 4 star hotel, a pretty expensive one at that. It is a time share, so the higher floors are probably reserved for owners. Its a nice walk down the beach to the pier, but I think there are nicer places nearby.

Room Tip: Try to get a high floor
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  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 2, 2013
Dear 12Anthony C,
Thank you for taking the time to review your stay with us. We appreciate your feedback and will use it to better improve our already award winning services. Thank you for choosing to stay with us and we hope to see you again in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Danish first
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English first
St Clair County, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

the location was perfect! The view was Amazing! The room was ok, the bedding was cheap and old...but you are paying for the incredible view! The bar and restaurant on site, were both really good, and everyone was very helpful and friendly. the only downside other than the quality of the room was about the timeshare meeting. I got three calls before I got there asking me to set an appointment, and multiple employees bugging us about it once we got there. The meeting was supposed to be 72 min....and ended up being an hour and 45 minutes....Not because we were interested or had questions. but those were the only two bad things about our stay. Overall, we had a wonderful stay.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 1, 2013
Dear Rylbra,
Thank you so much for taking the time to give us your feedback.I'm happy to hear you had a fantastic time and that our staff was able to take such great care of you. We truly strive to make sure each guest has a fantastic time and I'm glad we could do that for you. Thank you for voicing your concern of the timeshare program. That will be addressed. Thank you again and we look forward to serving you again in the future.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 27, 2013

my wife and i booked for two days and stayed longer, as she was so relaxed. Great rooms, good service and clean. Nice beach and pool, Only bad thing was not enough umbrellas at the pool, so go early..

Room Tip: even numbers like x04 are morning sun, and view, i thin x uneven is afternoon and hot
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, April 29, 2013
Dear Familyinfo,
Thank you so much for choosing to stay with us at DiamondHead Beach Resort and for taking the time to tell us about your stay. All guest feedback is important to us as it helps us to improve our already award winning services. I'm happy to hear you and your wife had a great time and decided to extend your stay. Thank you again and we hope to see you in the future.

Sincerely,
Neil Hopgood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fall River, Massachusetts, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2013

This was the first time me and my husband spent time alone in a very long time. It was a much needed vacation. DiamondHead was a above average resort...Clean, bright, colorful, friendly staff, great food, comfortable very comfortable king size beds, just everything about this place was great...I would recommend this resort to anyone looking for a great clean place, nice size rooms, great beach and located within walking distance to everything....

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, May 1, 2013
Dear Nancy J,
Thank you so much for choosing to stay with us at DiamondHead Beach Resort and for taking the time to give us your review. All guest feedback is important to us as it helps us to improve our property and services. I'm happy to hear you had had a fantastic time and that our staff was able to take great care of you. We strive to make sure each guest has a special experience. Thank you again and we look forward to seeing you in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Clair, Michigan
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2013

We just spent a long weekend at Diamond Beach Resort. Very impressed with the whole experience. Hotel was very clean and staff was amazing. We had a beachfront room and it was wonderful. Will definitely return next year with the girls. Thanks Diamond Head for a relaxing and wonderful weekend.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, April 29, 2013
Dear Melissa W,
Thank you so much for choosing DiamondHead Resort for your girls weekend. We really appreciate your taking the time to review your stay with us. We are humbled by your kind words and I will be sure to pass them along to our staff. We truly strive to make sure each guest has a fantastic time and I'm glad we could do that for you. Thank you again and we look forward to serving you and your friends again in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2013

Great location. We had a corner room with a view of the ocean and pool. Takes some getting used to to have nets on the balcony. Room was spacious. The bed linens were not the quality I like when I travel, nor the rugs. The staff was friendly and helpful. Had an early check in and late check out which was wonderful. Just a block or so from "Heavenly Biscuit" and all the restaurants. Enjoyed walking, going to Santibel and loved Lovers Key.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review, April 25, 2013
Dear PickySusie,
Thank you very much for choosing to stay with us at DiamondHead Beach Resort. We appreciate your taking the time to give us your feedback. I'm happy to hear you had a great time during your stay. I am also a big fan of Lovers Key, glad to year you were able to explore that little slice of paradise. Thank you again and we look forward to seeing you again in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

My wife and I enjoyed our 3 night stay in mid-April. Rooms were very clean and spacious, Staff was fantastic. Quick to respond to requests and very positive and friendlly attitudes. Spent time at the pool bar(Cabanas) and indoor lounge (Chloe's). Both were inexpensive with good food and drinks. Easy walking distance to shops, bars and restaurants. We would definitely stay here again!

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at DiamondHead Beach Resort Hotel, responded to this review, April 24, 2013
Dear John G,
Thank you for taking the time to give us your feedback, we really appreciate it. I'm happy to hear you enjoyed your 3-night stay with us. Guest happiness is our number one priority and it sounds like our staff was able to do that for you. I will pass along your kind words to our staff. Thank you so much for choosing DiamondHead Beach Resort and we look forward to seeing you in the future.

Sincerely,
Neil Hopgood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DiamondHead Beach Resort Hotel

Address: 2000 Estero Blvd, Fort Myers Beach, FL 33931
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Fort Myers Beach
#6 Top resorts Hotel in Fort Myers Beach
#12 Romantic Hotel in Fort Myers Beach
#12 On the Beach Hotel in Fort Myers Beach
#12 Family Hotel in Fort Myers Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DiamondHead Beach Resort Hotel 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
DiamondHead Beach Resort & Spa is the premier choice for Fort Myers Beach lodging. It offers 121 one-bedroom suites with a king-size plush pillow top bed, private bath, living room with queen-size sleeper sofa and a fully stocked kitchenette. WiFi internet connection throughout the resort. Enjoy casual dining right on the beach at Cabana's Beach Bar & Grille and upscale dining at Chloes and Chloes Lounge. Amenities include The Esterra Spa & Salon, watersports, two outdoor hot-tubs, heated Gulf-side pool, exercise room, piano bar, private screened balconies and spectacular Gulf of Mexico sunsets. ... more   less 
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Also Known As:
Diamondhead Beach Hotel Fort Myers Beach
Diamondhead Beach Resort
Diamondhead Resort In Fort Myers Fl
Diamond Head Beach Resort

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