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DiamondHead Beach Resort Hotel: Traveler Reviews

3.5 of 5
2000 Estero Blvd, Fort Myers Beach, FL 33931
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DiamondHead Beach Resort Hotel
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444 reviews from our community

Traveler rating
    234
    126
    46
    23
    15
See reviews for
Families
109
 
Couples
193
 
Solo
6
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bozeman, Montana, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“The perfect beachfront vacation!”
5 of 5 stars Reviewed February 21, 2013

I can't say enough good things about the DiamondHead Beach Resort Hotel! The staff are friendly, helpful and professional and the facility is very well-maintained and updated. The resort sits right on the beach and all the rooms have large screened-in balconies so you can keep your suite open to the breeze off the Gulf. We had a wonderful time and plan to return.

Room Tip: We enjoyed the gulf/pool view room, but there really isn't a bad room in the place. We were on t...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
See 3 more reviews by Rosi S for Fort Myers Beach
Ask Rosi S about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
February 22, 2013
Dear Rosi S,

Thank you for taking the time to comment and review your time with us at DiamondHead. I am delighted to hear you were so happy with your accommodations and our staff. Our staff takes great pride in their work and, they are always striving to serve our guests with the highest level of customer service and products available. Thanks again for your feedback. We hope to serve you again in the future.

Sincerely,

Neil Hopgood
General Manager, DiamondHead Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livonia, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Wish we could have stayed longer!”
4 of 5 stars Reviewed February 19, 2013

We only spent one night at the beach during our trip and had a beautiful room at the Diamondhead. The suite was very nicely appointed and very comfortable. The beach bar was under construction but it should be finished soon. Beach access is easy and the hotel is close to the center of the Fort Myers Beach pier and downtown area. The screened porches are great but my husband did not enjoy ours as much because we had a corner location that allowed us to see into other rooms/porches. I think this was called a Gulf View.

Room Tip: Avoid the ones where the building turns a corner. You want the ones that face straight out for more...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask SeadooSue about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
February 21, 2013
Dear SeadooSue,

Thank you so much for taking the time to comment on your stay at DiamondHead Beach Resort. I am sorry to learn of your disappointments with the screened in porch. I assure you that each guest’s comfort is a very important aspect of our success and I will take your comments back to our team members so that we may discuss the opportunities available to each of us to improve the guest experience. I hope you will allow us another opportunity to serve you when you return to the area.

Sincerely,

Neil Hopgood
General Manager, DiamondHead Beach Resort
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CRYSTAL LAKE
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“bad service horible location if you want quiet”
2 of 5 stars Reviewed February 16, 2013

stayed for 10 days and every day we had to call for missing towels, toliet paper and coffee, we were then told the coffee would cost more if we had more then 1 in our room. the coffee pot was for 3 cups and we had four people in the room, the front desk people were rude except for 2 of them. all they really want to do is sell condos they call your room repeatedly and we were on the 8th floor the view was nice but if you looked down you had a view of the garbage which stunk even on the 8th floor. would never go back AGAIN

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask kayw1029 about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
February 25, 2013
Dear kayw1029,

Thank your for taking the time to review and comment on our hotel property and guest services. We appreciate your feedback and are sorry to hear about your dissatisfaction.

We assure you that each guest’s satisfaction is of the utmost importance to us and we will share your input with our staff in an effort to better your future experience with us – and all of our other guests’. We hope you will allow us another opportunity to serve you if you return our area again in the future.

Sincerely,

Neil Hopgood
General Manager, DiamondHead Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Everything you hope for”
5 of 5 stars Reviewed February 16, 2013

We just spent four nights on the seventh floor of this hotel. The expansive view from the balcony is unparalleled, the suite is spacious, clean and bright, the beds comfortable, and the staff friendly. It's nice to have a kitchen with a fridge. If you only have a few days, this is the place to stay. You walk out of the hotel directly out onto the beach, into sand as soft as flour, rent a couple of beach chairs and an umbrella for the day, read and watch the volleyball players, walk back the few steps to the outdoor restaurant for lunch, and then sit back down and wait for a magnificent sunset. The hotel is situated in a perfect spot along the beach, close to restaurants and a grocery store. We also enjoyed having breakfast on the balcony overlooking the pool area.

We will definitely return, because this hotel made our vacation so easy, comfortable and relaxing. No negative surprises!

Room Tip: Ask for a room with a view of the beach (full or partial view are both good).
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
See 2 more reviews by musician1 for Fort Myers Beach
Ask musician1 about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
February 18, 2013
Dear musician1,

Thank you for taking the time to review your stay with us at DiamondHead Beach Resort. I am delighted you enjoyed your accommodations, our beautiful beach and breakfast on the balcony. We hope to serve you again in the future.

Sincerely,

Neil Hopgood
General Manager, DiamondHead Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford CT
Top Contributor
95 reviews 95 reviews
11 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
“On a beach to die for”
4 of 5 stars Reviewed February 14, 2013

It's all about the beach...the gorgeous, endless beach full of walkers, runners, squealing children, grunting volleyballers, parasailors, and everything else you want a beach for.

The hotel itself provided us with a lovely two-room suite on the tenth floor overlooking the beach and the fantastic sunsets in the west. Pleasant and efficient staff (for the most part); dark, gloomy and scary hallways; a so-so restaurant that may see better days ahead; an outdoor tiki bar next to the nice pool; every beach chair, chaise, umbrella, boat, and other toy (all rented, nothing included in the room price). All in all, quite a pleasant place for mom, dad, and the kids.

But the traffic...yeah gods...the traffic from hell. Better traffic planning could have prevented the endless crawling cars and trucks crawling up and down the single-lane road at fifteen miles an hour. A real turnoff even with a fabulous beach.

But don't blame the hotel.

Room Tip: Ask for the beach side to avoid the road noise.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
See 3 more reviews by Bern K for Fort Myers Beach
Ask Bern K about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
February 15, 2013
Dear Bern K,

Thank you for taking the time to comment on your stay with us at DiamondHead. I am so glad that you enjoyed our beautiful beach location as well as your two bedroom suite. We will be sure to share your input with our staff in an effort to better your future experience with us - and all our other guests'. We hope to see serve you again in the future.

Sincerely,

Neil Hopgood
General Manager, DiamondHead Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about DiamondHead Beach Resort Hotel

Also Known As:
Diamondhead Beach Hotel Fort Myers Beach
Diamondhead Beach Hotel
Diamondhead Beach Resort
Diamondhead Resort In Fort Myers Fl
Diamondhead Resort
Diamond Head Beach Resort
Address: 2000 Estero Blvd, Fort Myers Beach, FL 33931
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotels in Fort Myers Beach
#8 Romantic Hotels in Fort Myers Beach
#9 On the Beach Hotels in Fort Myers Beach
#14 Family Hotels in Fort Myers Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
DiamondHead Beach Resort & Spa offers 121 one-bedroom suites with a king-size plush pillow top bed, private bath, living room with queen-size sleeper sofa and a fully stocked kitchenette. Complimentary high-speed Internet is available in all guest rooms, meeting rooms and wireless "hot spots" throughout the resort. Enjoy casual dining at Cabanas Beach Bar & Grill and upscale dining at Chloes and Chloes Lounge. Amenities include The Esterra Spa & Salon, watersports, two outdoor Jacuzzis, heated Gulf-side pool, exercise room, piano bar, private screened balconies and spectacular sunsets. ... more   less 
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