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DiamondHead Beach Resort Hotel: Traveler Reviews

3.5 of 5
2000 Estero Blvd, Fort Myers Beach, FL 33931
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DiamondHead Beach Resort Hotel
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442 reviews from our community

Traveler rating
    233
    126
    46
    22
    15
See reviews for
Families
108
 
Couples
192
 
Solo
6
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“It was ok”
3 of 5 stars Reviewed October 24, 2012 via mobile

View was good, nice deck to sit in the a.m. And have your coffee. The bed was very uncomfortable very saggy should have already been replaced, could not get much rest at night, the a.c. Was noisy when it kicked on or off so that kept us up also. Staff was friendly. Having the bar at the pool, hot tub area was something we liked. Beach/water was close that was a plus. Had breakfast at Chloe's not too bad. The rooms are on the small side. We stayed a week and this our fourth year in fmb. More than likely we will try a different place next year.

Stayed October 2012, traveled as a couple
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Ask Kevin K about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
October 26, 2012
Dear Kevin K,
Thank you for commenting on our DiamondHead Beach Resort in Fort Myers Beach. We wish to apologize regarding not meeting your expectations during your stay; we are currently in the middle of renovations/improvements to the rooms and to our F&B outlets in an effort to exceed the needs of all our guests. My staff and I greatly appreciate your feedback as we work towards the improvements in the future and we do hope to have another opportunity to serve you again.

Sincerely,
Neil Hopgood, General Manager
DiamondHead Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“exceptional service!”
5 of 5 stars Reviewed October 23, 2012

We stayed at Diamondhead Resort on our first trip to Ft. Myers. We are always a bit cautious when making a reservation at a hotel for the first time, and did a lot of research. It was clear, as soon as we arrived that we made the right choice. We were greeted by a very kind bellman, who unpacked the car for us, called the lobby to let them know we had arrived, parked our car, and carried out luggage up to our gorgeous room. Vickie, at the front desk was kind, informative and seemed truly pleased to have us as guests, and not an inconvenience. After settling in, we ventured to Cabanas for lunch. We were greeted as if we were long-time guests.our waitress brought us a newspaper to show us some places we may like to visit. Everyone greets you with a smile and a warm welcome. I have never seen so many people willing to help and make sure you have everything you need. Room was spotless, with a stunning sunset view. The balconies are screened in, assuming to keep bugs out in the summertime. The resort is close to everything you need. We will be back!

Room Tip: Corner suite has a great view and huge balcony. Definitely pay the extra $ to have a gulf view, it...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by sutton1626 for Fort Myers Beach
Ask sutton1626 about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
October 25, 2012
Dear sutton1626,
Thank you for commenting on your recent visit with us at DiamondHead Beach Resort. We are happy to hear you were pleased with your accommodations and that our front desk staff member, Vickie, was able to assist you with all your needs. I am also happy to hear you stopped in at our Cabanas Beach Bar & Grill and you were more than satisfied with everything. We appreciate your feedback as we work hard on a daily basis to exceed each and every guest's expectations. We look forward to serving you again in the future.

Sincerely,
Neil Hopgood, General Manager
DiamondHead Beach Resort
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1 review
3 helpful votes 3 helpful votes
“Perfect way to celebrate our one year anniversary!”
5 of 5 stars Reviewed October 22, 2012 via mobile

My boyfriend and I are in our late 20s/early 30s and wanted somewhere relaxing to celebrate our one year anniversary, rather than the typical party scene found in Vegas/Miami, and could not have been happier w/The Diamondhead. Cleanliness was our #1 priority and we were not disappointed. The maid service comes 2x a day and are constantly observed to be scrubbing the floors/walls to keep everything clean. They even give you a call every day to see if there's anything else you need before they leave for the day! The beaches, pool, and common areas are also very cleanly. We stayed in a one bedroom king suite on the 8th floor and had a beautiful sunset view each night. The balcony is huge: has a table w/chairs and 2 lounge chairs as well. All of the staff were really friendly. Jay the bellman had really good tips for local sites, as did John, who rents the jet skis. We took a dolphin tour w/John on the jet skis and it was like nothing I've ever experienced: dolphins, manatees, sea turtles, and hammer head sharks within touching distance. The beach at the Diamondhead was also much more enjoyable than the overrated Sanibel Island or Lover's Key, both of which are covered in shell fragments and dead sea creatures. However, we did have fun searching for shells on Lover's Key and would highly recommend that. Personally, I'd skip Sanibel Island, it wasn't worth the $60 cab ride, but if you do go, stop @ Pinocchio's ice cream near the lighthouse. Other food faves included the fries, clam strips, and jerk chicken pineapple quesadillas @ the Diamondhead pool bar, Volcano rolls @ Chuck's, the food/drink @ The Beached Whale, and crab legs @ the Oyster Brewery. The ambiance at Mantanza's was nice, but the food was gross. Overall, we were very pleased...if you're looking for a party nightlife, FMB isn't it, but if you're lookin to relax w/food and drinks on the beach or a nice rooftop, you won't be disappointed!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask irisheyes27 about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
October 25, 2012
Dear irisheyes27,
Thank you for commenting on your recent stay with us at DiamondHead Beach Resort. I am happy to hear you and your boyfriend enjoyed your suite, all the resort amenities and our local area beach. I especially appreciate your feedback regarding our staff's level of customer service, as we take great pride in exceeding every guest's expectations. I will be sure to share your kind comments with Jay and John as well. My staff and I truly look forward to serving you both again in the very near future.

Sincerely,
Neil Hopgood, General Manager
DiamondHead Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“A nice place to stay!”
4 of 5 stars Reviewed October 19, 2012

My husband and I stayed at this resort in September. We would not consider it 5 star, but a nice place to stay with a good location on Ft Myers beach. It is easlity accessable to Ft. Myers, Sannibel, etc. We had a nice Gulf view on the 5th floor. The balconies are screened in and quite large. The suite is of good size equipped with nice sized fridge, all glasses, plates, utinsels, coffee maker and....a dishwasher! Though we were not there for long, this would make a great 'home' for a week stay, etc. The staff from the front desk, waiters, barkeep, pool, etc. were all very polite and accomodating. Very pleasing!

Room Tip: Try for a room directly facing the Gulf on a higher floor.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by K B for Fort Myers Beach
Ask K B about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
October 25, 2012
Dear KB,
Thank you for commenting on your stay with us at DiamondHead Beach Resort. We are happy to hear you enjoyed your suite, all the resort amenities and our local area offerings. We appreciate your feedback and comments regarding our staff's high level of customer service, as we take great pride in exceeding every guest's expectations. We look forward to serving you and your husband again in the near future.

Sincerely,
Neil Hopgood, General Manager
DiamondHead Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beautiful views, pristine property, excellent service!”
5 of 5 stars Reviewed October 8, 2012

Stayed for a long weekend in a 1 bedroom unit on the 5th floor. The view was beautiful, the room was immaculate, bed was so comfortable, huge screened balcony, professional friendly hotel staff. Highly recommend this property - family friendly but also great or for a romantic weekend away with spa on-site.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bethany R about DiamondHead Beach Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at DiamondHead Beach Resort Hotel, responded to this review
October 11, 2012
Dear Bethany R,
Thank you for commenting on our DiamondHead Beach Resort property your recent stay with us. My staff and I are very happy to hear that you enjoyed your accommodations as well as the beach view. We greatly appreciate your feedback regarding our staff and their level of customer service and I have shared your comments with them as well. Thank you again and we all look forward to serving you and your family in the future.

Sincerely,
Neil Hopgood, General Manager
DiamondHead Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DiamondHead Beach Resort Hotel

Also Known As:
Diamondhead Beach Hotel Fort Myers Beach
Diamondhead Beach Hotel
Diamondhead Beach Resort
Diamondhead Resort In Fort Myers Fl
Diamondhead Resort
Diamond Head Beach Resort
Address: 2000 Estero Blvd, Fort Myers Beach, FL 33931
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotels in Fort Myers Beach
#8 Romantic Hotels in Fort Myers Beach
#9 On the Beach Hotels in Fort Myers Beach
#14 Family Hotels in Fort Myers Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
DiamondHead Beach Resort & Spa offers 121 one-bedroom suites with a king-size plush pillow top bed, private bath, living room with queen-size sleeper sofa and a fully stocked kitchenette. Complimentary high-speed Internet is available in all guest rooms, meeting rooms and wireless "hot spots" throughout the resort. Enjoy casual dining at Cabanas Beach Bar & Grill and upscale dining at Chloes and Chloes Lounge. Amenities include The Esterra Spa & Salon, watersports, two outdoor Jacuzzis, heated Gulf-side pool, exercise room, piano bar, private screened balconies and spectacular sunsets. ... more   less 
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