We stayed at Diamondhead Resort on our first trip to Ft. Myers. We are always a bit cautious when making a reservation at a hotel for the first time, and did a lot of research. It was clear, as soon as we arrived that we made the right choice. We were greeted by a very kind bellman, who unpacked the car for us, called the lobby to let them know we had arrived, parked our car, and carried out luggage up to our gorgeous room. Vickie, at the front desk was kind, informative and seemed truly pleased to have us as guests, and not an inconvenience. After settling in, we ventured to Cabanas for lunch. We were greeted as if we were long-time guests.our waitress brought us a newspaper to show us some places we may like to visit. Everyone greets you with a smile and a warm welcome. I have never seen so many people willing to help and make sure you have everything you need. Room was spotless, with a stunning sunset view. The balconies are screened in, assuming to keep bugs out in the summertime. The resort is close to everything you need. We will be back!