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“Great every time!” 5 of 5 stars
Review of Pink Shell Beach Resort & Marina

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Pink Shell Beach Resort & Marina
4.0 of 5 Resort   |   275 Estero Boulevard, Fort Myers Beach, FL 33931   |  
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Hotel amenities
Special Offer
4TH NIGHT FREE
Ranked #7 of 46 Hotels in Fort Myers Beach
Fort Lauderdale, FL
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Great every time!”
5 of 5 stars Reviewed August 14, 2014

This was our 4th visit to the Pink Shell and it was as great as ever! The staff are all very helpful, accommodating and professional. On site food quality has improved at the pool side restaurant since our first visit 2 years ago and the streamlined, less-paper approach to the included breakfast and welcome drinks is much easier.
Such a terrific place for families, awesome pools, beach, rental bikes, daily ice cream sundaes, pool side movies....complete fun!!

Room Tip: Love the Captiva Villas!
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
Thank you for your recent stay at our beautiful beach resort. We do aim to have something for everyone to enjoy here at the Pink Shell and we are delighted to have have provided another fun vacation for you and your family. We appreciate your loyalty and look forward to the occasion to serve you again.

Kind regards,

Maredith Rizzo
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,900 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (535)
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English first
Lombard, Illinois, United States
1 review
5 of 5 stars Reviewed August 13, 2014

I will tell you my mother booked this trip and as you know mothers can be demanding even when they think they are not. My mother put this staff through some tough customer service situations and the staff did wonderful to please her, so for that I commend them. The staff was wonderful all around they have fantastic people working for them. The hotel is very family oriented which is great but if your single you may want to look else where. They only issue I personally had was the "free" wireless internet was awful and impossible to get on, but you could pay for "high speed", which i didn't, I think 10$ a day. I would say was this was a great place to stay with an awesome staff and customer service but in a time where people are mobile and internet is everywhere, that was a let down. All that said was a great time spent there.

Room Tip: Free wifi awful everything else was great!
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
I am so pleased to know that we met your satisfaction in regards to customer service. It is our mission to please our guests and handle every request with care. I do understand your frustration with the difficulties you experienced with our complimentary WiFi. We are working diligently to keep this service at its best as we understand the necessity for this to function with speed. We do hope to have the opportunity to once again be of service on a future trip to our area.

Kind regards,

Maredith Rizzo
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa City, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

We have been visiting the Ft. Myers Beach area for 16 years and can find no other place that matches this resort. We LOVE arriving at the resort knowing our stay, no matter how long it is, will be special and everything we wanted. We start planning our next vacation as soon as we leave the area. Can't say enough about how friendly the staff is, the food is comparable to any restaurant in the area, and the beach is beautiful, white, powder. Can't wait to go back!!!

Room Tip: We like the high floors for better views of the gulf and away from the elevators.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
Thank you for continuing to make us your destination of choice here on Fort Myers Beach! I am pleased to hear that each time you visit we provide a consistently exceptional stay. Thank you again for your repeat visit and support. We, too, can't wait for your return!

Kind regards,

Maredith Rizzo
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

My wife and I were joined by our son, daughter-in-law, and three grandsons for a fabulous week's stay in a two bedroom on the 5th floor. Upon entering our room we were captivated by the panoramic view of the white sand beach of the Gulf. The great breakfast spread (even offering gluten free items) at Jack's each morning was only equaled by their service. The pool area is geared to the family where our young grandchildren gained much swimming confidence playing with other family members and making friends with other children. Often we would stay down at the pool area and order from Bongo's who also had gluten free items. But the white sand beach was a real hit. Our oldest grandchild was able to enjoy nature by learning about the sea turtles that had laid eggs in the mounds, picking up many sand dollars (of course they were put back) from the Gulf floor, and watching dolphins playing. Our trip was made complete by the staff at the Pink Shell from being greeted by Shawn in the valet parking, Bob who brought our luggage up, Sandy who checked us in, and Rose who cleaned our room daily. Rose has worked on just the 5th floor for seven years so she takes pride in making our stay pleasant. By the time we left, we felt like part of the Pink Shell family.

Room Tip: We stayed in room 5505; it is in the center and up high enough to have a good view of the beach with...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
We are so pleased you and your family had an incredible week at our beachfront resort. It is wonderful to read your endearing comments of the experience you had during your stay. Cleanliness, superb food and beverage, and friendliness of our associates is exactly what we want to deliver. Thank you for mentioning our associates by name. We hope to welcome you back very soon!

Kind regards,

Maredith Rizzo
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Van Wert, Ohio
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

My daughter planned her Wedding August 2nd. Every guest was very excited and could not say enough about the beauty and service of The Pink Shell Team! Everyone was outstanding!! Esp. Doni in charge of the Wedding!!! We can not say enough good things about this resort!! Every guest room had a fantastic view of the beautiful beach. Our guest stayed in 3 different buildings. Each excellent!!! We loved our stay and hope to return soon!!!

Room Tip: Every guest in our group well satisfied!!!! Awesome Resort!!!
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
We are delighted that your daughter had a wonderful wedding day and that your guests enjoyed their time at our resort. Dony is a wonderful associate and truly enjoys creating a memorable and stress free celebration. Congratulations to the newlyweds and we hope to see you again soon.

Kind regards,

Maredith Rizzo
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, FL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2014

We stayed at the pink shell resort the week of August 4th for 8 nights. When booking we went back and forth on the captiva villas (which we have stayed in) and the white sand villas. We ended up deciding on the white sand villas and were very happy. We arrived around 1pm and check in was a breeze. The one bedroom was very spacious and accommodate my family of 4 (5 and 1 year old). The units have a full kitchen, washer and dryer which are all very handy when traveling with children. We had breakfast daily at the buffet and it was delicious! The menu changes daily and the coffee was excellent. The service was also very pleasant. Specially the gentlemen working the omelette station- I wish I would remember his name. Beach chairs were always available and the wave runners were a blast! I highly recommend watching the sunsets from the beach. On our last day we lost our car keys and our bellhop, Vincent was so patient and helpful in helping us look for them. Overall, this is a perfect place for a family beach vacation with small children. We will definitely return. To management: our only complaint was about Angela who worked the bar at Bongos. Horrible attitude and service. Should not be client facing. I work in the service industry and she does not reflect the service standard I observed from the rest of the crew at the pink shell.


Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
I am delighted you enjoyed your family vacation at the Pink Shell. Your nice compliments are very much appreciated. Thank you for bringing your concerns to our attention, it will be addressed. I assure you this is an isolated incident as our bar staff greatly enjoys serving our guests. Thank you so much for staying with us and we look forward to your return.

Kind regards,

Maredith Rizzo
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
2 reviews
5 of 5 stars Reviewed August 12, 2014

This was our second stay. Stayed in White Sands,(main building) our first time; which was unbelievable! Nothing to complain about. Second stay was in Sanibel View room. Still a beautiful view and very clean, but a much older room and not that spectacular, especially after being in the White Sands. But overall; everyone is wonderful. The breakfast is amazing! You get a free beach bag... Paddle boarding is free.. Beach and pools are immaculate. It truly will be the best place you'll stay. Just skip the older rooms if you can.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, August 18, 2014
Thank you for choosing to stay for a second time at our resort. The Sanibel View Studio accommodations were recently updated, but you are correct that the White Sand Villas are newer as they were completed in 2004. I'm glad you enjoyed our complimentary items and services. We look forward to seeing you again soon.

Kind regards,

Maredith Rizzo
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pink Shell Beach Resort & Marina

Address: 275 Estero Boulevard, Fort Myers Beach, FL 33931
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Fort Myers Beach
#2 Business Hotel in Fort Myers Beach
#3 Family Hotel in Fort Myers Beach
#3 Top resorts Hotel in Fort Myers Beach
#6 On the Beach Hotel in Fort Myers Beach
#6 Romantic Hotel in Fort Myers Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pink Shell Beach Resort & Marina 4*
Number of rooms: 212
Official Description (provided by the hotel):
Located on Estero Island along the beaches of Fort Myers, the 12-acre Pink Shell Beach Resort & Marina caters to families, couples and various groups seeking a memorable four-star resort experience. We are also a tropical premier location for destination weddings. We focus on providing our guests with attentive service and uncompromising levels of cleanliness in a surrounding that provides breathtaking views of the Gulf of Mexico and our sugar white sand beach. At the Pink Shell, "The Only Thing We Overlook Is The Beach." ... more   less 
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Also Known As:
Pink Shell Beach Resort & Marina Hotel Fort Myers Beach
Pink Shell Beach Resort And Marina
Pink Shell Beach Hotel

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