This was our third visit to the Pink Shell. Every trip has been excellent, but this was the best. We took advantage of the 4th night free offer. As a Florida native I've experienced a lot of beach resorts. The Pink Shell goes above and beyond and really sets itself apart as a cut above. Every single member of the staff that we interacted with was genuinely friendly and helpful. Bill at check in, Bob our porter, and especially Mark the front desk manager excelled at making our stay very special. I love that there aren't a lot of hidden "resort fees" or other surprises. Complementary beach chairs and umbrellas are a classy perk.
We stayed in the White Sands Villa, one bedroom. Everything you could ask for...in room washer/dryer, 2 tvs, dvd player, clean room, full size fridge, stove, microwave, fiestaware, huge bathtub and large shower, clean, beautiful gulf view balcony with lounge chair, free wifi, complimentary breakfast, on site dining, awesome pool, kids activities, marina.....they have it all. The pink shell really has the customer service/satisfaction thing down. Best beach resort in Florida as far as I'm concerned.