We arrived at 10am to check in knowing they would probably not be ready early and were told nothing is available before 4pm. We convinced them to take our phone number "in-case". We asked if we could at least put food in the fridge - no the staff doesn't like it. At 4pm we were told nothing was ready yet and it would be at least another hour. Explaining we had a dinner meeting to attend and really needed to clean up first, we were told by the staff was working as fast as they could. We commiserated with 4 other guests also waiting to check in. We were allowed into our room just after 5pm (before the others waiting) and reminded that check out was promptly at 11am (your electronic key is turned off). Not sure why promptly at 11am as the staff did not enter the room to clean it for us until after 4:15pm - we were watching! The people we were meeting for dinner had checked in the night before and their room was not cleaned until after 6pm that day. The next morning we were woken just before 8 as the staff was setting up the sales products on the beach with a tractor followed by the power washing of the pool area so don't plan to sleep in here. We called the front desk to check on the best way to print out boarding pass for departure and were told to hurry down as they could help us right now but they were going to get very busy and it wouldn't be convenient later. Loading our car by 11am to depart as instructed was challenging because we had to work around the staff vehicles as they loaded and unloaded work. We had to ask multiple people to find the correct staff person to move their vehicle so that we could depart as instructed.
This is not the way this place used to be operated and we are very sorry to these changes. The location is terrific, the views wonderful, the rooms ok however the kitchenette is lacking. But premium rates with poor staff is not a bargain when there are so many other options available on the same beach for better prices.
We will not be returning after 4 years of being here and watching the service and details go downhill dramatically.
- Official Description (provided by the hotel):
- Welcome to a truly charming and intimate Gulf front oasis on the white sands of beautiful Fort Myers Beach, Florida. Sandpiper Gulf Resort is a seaside escape set on the softest 315 feet of sand in Fort Myers Beach, Florida. With just 63 suites, newly remodeled in classic British West Indies style, the Sandpiper sits on a breathtaking stretch of beach in the heart of Estero Island. Stroll the perfect white sands. Grab a wave runner and fly across the calm Gulf waters. Take a refreshing dip in our Gulf front pool. Wake up each morning and sip your coffee on a private balcony or lanai overlooking the turquoise waters. The Sandpiper is your tranquil paradise. Yet, we're also just minutes from all sorts of activities including championship golf, fishing and boating charters, tennis clubs, shopping centers and movie theaters. You enjoy the best of both worlds - a Florida vacation that truly feels like an escape with all the conveniences you desire right around the corner. ... more less
- Reservation Options:
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- Also Known As:
- Sandpiper Gulf Hotel Fort Myers Beach
- Hotel Sandpiper Gulf