Location is great! Service was fantastic. Pools were perfect.
Service was great. The front desk ran out of quarters for laundry and the front desk lady gave me money out of her own purse. She didn't even ask for any money in return. I did come back later and give her the money back. Our fridge was broken so they brought us a brand new one. Our tap was hard to turn on so they put in a new one. Everyone was very friendly. The beach is across the road which is very convenient, especially for the price of the hotel, very affordable.
Office closes at 11 p.m., so late check-ins have to read a map at the front door which shows their room # and the room is left open with keys in the room. When we arrived, we had dirty sheets and no one to contact because the office was closed. At 4 a.m. security leaves and the locals who have been drinking all night come and use the pool because it is not locked. Locals will even come and use the pool during the day. The pull out coach was also very old with an old spring mattress where the springs were shooting through, not the best sleeping arrangement for our son. We were situated far from the front office so our Wi-Fi didn't work at all.
Overall, this hotel could use a good cleaning, upgraded locking, 24 hour service and security.
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- Also Known As:
- Lighthouse Resort Inn And Hotel Fort Myers Beach
- Lighthouse Hotel Fort Myers Beach
- Hotel Fort Myers Beach
- Lighthouse Fort Myers Beach