My husband & I stayed at Harbour House in January 2014 with another couple. The location was great, but the stay left a lot to be desired. We didn't arrive until after 3 pm, as we had just flown in that day. We ended up having to take up residency in the little kitchenette by the pool, until our room was ready (there was another young German couple in the same room, for the same reason). We were not allowed into our room until after 6 PM! My husband and I were both having to work remotely that day, and needless to say, a public area near a pool is not the best location for making business calls.
The male at the front desk was anything but apologetic, throughout our stay. The room was very clean when we finally got in. My husband & I had the second bedroom, which was very small. The only window in the room looked out to a public walkway with a wall on the other side, and people walked by night & day, so we had to keep the blinds pulled constantly. The blinds were so thin, we had to use an extra mattress pad at night to cover the window & keep out the light that was on 24 hrs a day, right outside the window.
I asked for contact information for the condo owners, so I could let them know how poorly our situation was handled (I would want to know if I was paying a property management company to rent my condo). But the desk clerk said our only contact was the hotel manager & pointed at her card on the desk. I wrote her an email, after we got home, but have had no response.
All in all, it wasn't the worst trip I've ever had, but I will not stay at Harbour House again, nor recommend it to my friends/family.
- Official Description (provided by the hotel):
- Harbour House at the Inn offers concierge customer service with thirty-four individually owned condominium suites just steps away from the beach. We offer boat dockage and bay access right in the heart of the Historic Baywalk District and beach resort area! The all new condominium hotel suites are exquisite and offer all amenities you may need. Whether you're here for relaxation, a fishing getaway or a fun-filled family beach vacation, you will find it here. ... more less
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- Also Known As:
- Harbour House At The Hotel Fort Myers Beach