My family and I stayed for three nights in April 2012. Two of the three nights the management had to shut the pool down. They stated they had to put more chemicals in because of the amount of suntan lotion in the pool.They closed the pool in the evening. After spending the day at the beach my children could not swim at the pool. On the third day of our stay at noon I put out the clean room sign for out room to be cleaned. I even mentioned to one of the ladies who cleans the rooms that our room needed to be cleaned. We returned at 6:30pm and no one had cleaned our room. The front desk told us the cleaning staff was still cleaning rooms for arrivals. We stayed on the second floor and called the office after hours number because of a group of loud teenagers by the pool area. The Inn states they have quiet time from 10pm to 8am. However, there is not a front desk attendant overnight. When we called we were told we needed to go down and tell the teenagers to be quiet.
In all, I am very disappointed with our visit. I brought the issues listed above to the attention of the front desk personnel. Each time they gave excuses and didn't act at all like they wanted to correct the issue. I am very disappointed in with our stay at the Inn. We will not be returning!
- Official Description (provided by the hotel):
- Harbour House at the Inn offers concierge customer service with thirty-four individually owned condominium suites just steps away from the beach. We offer boat dockage and bay access right in the heart of the Historic Baywalk District and beach resort area! The all new condominium hotel suites are exquisite and offer all amenities you may need. Whether you're here for relaxation, a fishing getaway or a fun-filled family beach vacation, you will find it here. ... more less
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- Also Known As:
- Harbour House At The Hotel Fort Myers Beach