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“A Great Stay Before Heading Out To Sanibel/Captiva” 4 of 5 stars
Review of Crowne Plaza Fort Myers at Bell Tower Shops

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Crowne Plaza Fort Myers at Bell Tower Shops
3.5 of 5 Hotel   |   13051 Bell Tower Drive, Fort Myers, FL 33907   |  
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Ranked #16 of 61 Hotels in Fort Myers
GreenLeadersBronze level
East Lansing, MI
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
“A Great Stay Before Heading Out To Sanibel/Captiva”
4 of 5 stars Reviewed March 14, 2013

My husband and I vacation on Captiva Island, Florida for two weeks each March. We have developed a ritual where we spend the first day of our stay at The Crowne Plaza at Bell Tower Shops before venturing out on the islands. We do so for a number of reasons.

First, the hotel is very nice and has great amenities. It has a great location, an easy drive from Ft. Myers airport and well situated to access Ft. Myers businesses and restaurants. It is literally adjacent to the Bell Tower Shops, a lovely open air shopping center south of downtown Fort Myers. We always stay on the concierge level (fifth floor) and are treated to a quiet environment, complimentary appetizers and happy hour priced cocktails, fruit and pastries in the AM and a large and very comfortable room. To us, this is the perfect "way station" before battling the traffic out to the islands and beginning the siege of "island prices".

Second, since we generally arrive during the day, it makes no sense to drive out to the islands and spend a hefty hotel fee on an abbreviated first day.

Third, we enjoy shopping at Bell Tower. Lots of great stores and restaurants. Everything from a Sak's Fifth Avenue to a William Sonoma. The restaurants offer great variety -- sushi to seafood to pizza to fine dining. There is also a multi-plex theater for those interested in catching a movie.

Fourth, we can get up early (or late) the next morning, pick up a few groceries at Publix, and head out to Sanibel Island before the traffic starts to back up at the causeway.

Fifth, let us say again that Crowne Plaza is a very nice accommodation, with friendly and helpful staff and nice rooms. Who knows? Maybe one of these years we'll entirely forget about staying on the island and just call Crowne Plaza home!

Room Tip: Ask for a room on the fifth floor concierge level.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, March 21, 2013
Dear Scottie4851,
We thank you for the very nice review of your recent stay here at the Crowne Plaza Ft. Myers. It is also great to know that we have become one of your favorite stops on your vacations here in beautiful SWFL. We are very fortunate to be located adjacent to the beautiful Bell Tower Shops with some much to do, just out our front door. Additionally we are happy to hear you have enjoyed the extra services offered on our Club Level floor. We look forward to seeing you for many years to come and we wish you safe travels. Thank you!
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345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
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English first
Santos, SP
Top Contributor
77 reviews 77 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 20, 2013

Location ofthe hotel near the airport makes the hotel excelent for a business trip. Service very good. Rooms (5th floor ) nice and quiet. Room and bathroom clean and wifi working excelent. Bar was very noisy due to a local Bingo game. Specious parking.

Room Tip: Bathrooms on the 5th floor equiped for elderly people
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, February 25, 2013
Dear Niels-Fernanda,
Thank you for taking the time to let us know you enjoyed your recent stay here at the Crowne Plaza Ft. Myers. Our central location near the airport and the center of Ft. Myers is something many of our guests have said they enjoy. With the many shops and restaurants just outside our door at the Bell Tower Shops we have a lot of options to offer our guests. It was also nice to hear you enjoyed some of the extra amenities of our 5th floor club level. I will be sure to pass that along to our hard working staff. Thank you again for having been our guest and we hope to see you again soon.
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Tampa, Florida, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2013

This hotel has an amazing location. It's at the Bell Tower Shops, which is the heart of Fort Myers. It's surrounded by shops, restaurants, and a movie theater. The staff is really friendly and the hotel offers a lot of perks like free parking, free newspapers, bottled water by the pool area, free coffee, and free snacks in the club lounge. The hotel itself is a little dated looking, but overall it is very clean.

The hotel bar and restaurant, Shoeless Joe's, is also nice. It is open breakfast through late night and it has a pool table, video games, and an outside patio. My only complaint is that there is nothing for vegetarians to eat there. It is also difficult for kosher diners. I ordered a side salad and it came with bacon on it. There are also no vegetarian entree options.

Room Tip: The club level is on the fifth floor.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, February 25, 2013
Dear Liz T.
We are delighted that your enjoyed your recent stay at the Crowne Plaza Ft. Myers and thank you for taking the time to send in your review. My staff and I were happy to hear you enjoyed their friendly service and the cleanliness of our hotel. With our location here at the Bell Tower Shops, we are very fortunate to have so many restaurants and shops just a short walk from our front door. I will see what we can do about enhancing our sports bar menu to offer some selections for vegetarians. Thank you again for letting us know how your stay went and we hope to see you again soon!
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Lewiston NY
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 13, 2013

Stayed here 3 nights on a recent trip. Agree with other reviewers that property could use some updating but hey offer the best Priority Club perks of any property we have stayed in. Nice pool area and very helpful staff. The location was perfect - right across from several shops abnd restaurants.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, February 25, 2013
Dear Kathleen C.
Thank you for reviewing the Crowne Plaza Ft. Myers following your recent stay with us, and on behalf of our entire staff we thank your your kind remarks. We strive to make our Priority Club guests feel special with some local extra perks and it was great hearing you found our pool area comfortable and our location at the Bell Tower Shops enjoyable. The many shops and restaurants that our guests can walk to make us a "one of a kind" location here in Ft. Myers. We hope to see you back again soon. Until then safe and enjoyable travels.
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Kitchener,Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2013

Chipped and cracked bathroom sink, holes in the wall, dirty carpets, not clean
A total shock as not what I had previously experienced at other crowne plazas.
Was very tired when I checked in so decided to stay there instead of trying other accomodation.
This hotel needs a total refit from the lobby to the elevators to the rooms
When I walked in the lobby there was a pile of garbage bags stacked behind the elevators
I had to wash down everything in the room and couldn't wait to leave the next day
The check in staff were pleasant and friendly

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, February 1, 2013
Dear Harmc_11,
Thank you for taking the time to review your stay at the Crowne Plaza Ft. Myers and we regret that you were not completely satisfied with your stay. Later this year the hotel has many updates scheduled. In fact some are actually underway. The bag that you noted as trash by the elevator was actually bed linens that were in the process of being changed over to our new bedding package. It looks quite sharp. I will certainly share your concerns with the appropriate members of our team to address the other concerns you noted. We thank you for choosing Crowne Plaza Hotels.
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Granville, OH
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 27, 2013 via mobile

This property is in severe need of renovation. For example, the service elevator is not working so guests get to share the elevator with the cleaning carts. Speaking of the elevator, it does not have an electronic eye so beware of "holding" the elevator for someone - you may lose your hand. Someone in our group was injured doing that. The halls and public areas are depressingly outdated and in need of some TLC, especially the restrooms on the first floor. Cracked doors, very old and smelly carpeting, chipped tiles - you get the gist - it just needs work. The location is good however - right across the street from a shopping center with lots of options for dining.

Stayed January 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear GranvilleGirl,
We were very sorry to hear that you did not enjoy your recent stay with us and apologize for the deficeincies you encountered. Unfortunately we did experience a problem with our service elevator that required parts to be ordered from our of state. We attempted as best as possible to not intrude on our guest elevator and I am happy to say that issue has been repaired. I regret to hear an associate of yours had an issue with the elevator, Our service manager did speak with her and she said she did not need any attention but wanted us to be aware. We did have our elevator company look into this as well. Later this spring we have plans to make many upgrades to the property and refresh our appearence. We wish we could have had the opportunity to address your concerns while you were with us as we would have made every effort to make your stay more enjoyable. Thank you and safe travels to you.
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MONSEY
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 25, 2013

We spent two nights at the Crowne Plaza. The location was ideal. Movies, shopping and restaurants all within walking distance. It's an easy drive to Sanibel and Ft. Myers Beach. We stayed on the concierge level. It looked a little dated. Could use a little attention (e.g. the service area for the floor which we needed to pass on the way to our room was always open and messy.) Pool area was lovely, and the staff was friendly and helpful. We stayed there on a Snique Away promotion and it was definitely worth the money.

Room Tip: Ask to face the pool.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear Twocatsnewyork,
Thank you for taking the time to review your recent stay at the Crowne Plaza Fort Myers and we are happy to hear you found our location so enjoyable and that you considered your stay was a good value. Many of our guests enjoy rooms that overlook our tropical pool and than you for sharing that. We will be doing some upgrades to the property later in the spring and addressing the areas you mentioned. We hope to see you back again soon. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Address: 13051 Bell Tower Drive, Fort Myers, FL 33907
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Fort Myers
#9 Business Hotel in Fort Myers
#12 Romantic Hotel in Fort Myers
#18 Family Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Fort Myers at Bell Tower Shops 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers with upscale shopping, dining and entertainment within close walking distance. The hotel offers free WI-FI, updated fitness center featuring Precor equipment, free business center with remote from room printing capability, female traveler rooms and upgraded Club Floor. Guest rooms now feature 4 power outlets bedside for charging and 8 oulets on the desktop for charging phones, laptops and electronics. Female traveler rooms feature ultra high power hair dryers, flat irons, make up remover, yoga mat and yoga DVD as well as added bath amenities. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops is anchored by Saks Fifth Avenue and includes such stores as Ann Taylor, Chico s, Banana Republic, GAP, Victoria s Secret, Bath and Body Works and Jos A Banks and Touch Salon and Spa. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. We offer a variety of golf packages featuring several nearby championship golf courses as well as many other leisure packages. A club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 
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Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Fort Myers Crowne Plaza

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