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“Nice, but could use some sprucing up.” 4 of 5 stars
Review of Crowne Plaza Fort Myers at Bell Tower Shops

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Crowne Plaza Fort Myers at Bell Tower Shops
3.5 of 5 Hotel   |   13051 Bell Tower Drive, Fort Myers, FL 33907   |  
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Ranked #16 of 60 hotels in Fort Myers
GreenLeadersBronze level
MONSEY
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Nice, but could use some sprucing up.”
4 of 5 stars Reviewed January 25, 2013

We spent two nights at the Crowne Plaza. The location was ideal. Movies, shopping and restaurants all within walking distance. It's an easy drive to Sanibel and Ft. Myers Beach. We stayed on the concierge level. It looked a little dated. Could use a little attention (e.g. the service area for the floor which we needed to pass on the way to our room was always open and messy.) Pool area was lovely, and the staff was friendly and helpful. We stayed there on a Snique Away promotion and it was definitely worth the money.

Room Tip: Ask to face the pool.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear Twocatsnewyork,
Thank you for taking the time to review your recent stay at the Crowne Plaza Fort Myers and we are happy to hear you found our location so enjoyable and that you considered your stay was a good value. Many of our guests enjoy rooms that overlook our tropical pool and than you for sharing that. We will be doing some upgrades to the property later in the spring and addressing the areas you mentioned. We hope to see you back again soon. Thank you.
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332 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

quiet, beautiful, clean room, the hotel itself is very nice, staff extremely helpful and friendly. great breakfast buffet , on going shuttle service is convient. plenty of free self parking, nice sports bar in the hotel lobby. location is fantastic, close to many shops and restaurants, plus a movie theater. would definetly recommend to family and friends, would stay there again.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear Blancad1210,
I don't know that we could have asked for a better review of the Crowne Plaza Ft. Myers and we thank you! Quiet,clean and beautiful are certainly wonderful descriptions of our hotel and your kind words about our service and staff really made our day. I will make certain to pass those kind words along to our hard working staff. Thank you for taking the time to send in your review and we do look forward to having you as our guest again soon.
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Moncton, Canada
Top Contributor
102 reviews 102 reviews
60 hotel reviews
Reviews in 62 cities Reviews in 62 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed January 19, 2013

We took the ferry from Key to Ft Myers. Took a cab to the hotel and checked without problems. We were on the Key floor, which was nice to have. In the morning they had a small continental buffet on the floor, just enough to get you throught to lunch...One warning....they start the coffee perking about 6 and I found it a bit hard to get back to sleep once I smelt it...and I don't even drink coffee. In the afternoon about 4 they have a social hour with cheese, crackers,veggies etc..plus half price drinks. Havent seen this in a hotel for a while so its a really nice touch.
The room was standard. Comfie bed, great water pressure in the shower. I liked that they put a curtain clip on the black out curtain to keep the room extra dark. Nice touch. Coffee maker and small fridge and fast internet makes this room complete..
Pool looked nice-didn't use it...restaurant and bar in the lobby-didnt use them either..

I must also point out, they don't have a airport shuttle even though there were 3 vans parked in the back..maybe they do on the busy times...

Room Tip: pay the extract and get the Key Floor
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear kitten50,
We thank you for taking time to review your stay with us here at the Crowne Plaza Fort Myers and my staff and I were happy to hear you enjoyed your stay and your accommodations on our Club Floor. Our morning snack and coffee station is a unique feature we offer on that floor as well as our evening snacks and bar on the weeknights. Thank you also for letting us know that your found your room comfortable and you enjoyed your nights sleep. We hope to see you again soon and safe travels.
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New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2013

i have been staying in this hotel since 12 years! it was the holiday inn earlier and has been the crowne plaza since the past 4 years! great staff and wonderful hotel. the best part is the location, situated across the road from the bell tower shops and the bell tower movies.....its absolutely great! the shoeless joe's bar is a great place to hang out and have great food......the pick and drop facility of the hotel is wonderful and the staff are unbelievably great! there was an instance when the pick up was not available and the manager picked up from the mall in his own car! thats just an example of how how this hotel is!

Room Tip: 5th floor has the best rooms!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 29, 2013
Dear debashishdas,
Thank you very much for taking the time to send in such a nice review on the Crowne Plaza Fort Myers. It was really nice to hear that you not only found our location enjoyable but that you had such nice things to say about our staff. I will certainly share that with them. We are also happy to hear you have enjoyed Shoeless Joe's Sports Cafe and we look forward to having you return on your future travels. We have some great improvements planned for later in 2013 so please check us out and let us know what you think. Thanks again.
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Boston, Massachusetts
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 10, 2013

Visited on business and boy, did these folks make me look good! Whatever I needed, whether arranging transportation, copying documents or helping with restaurant options, Julie, Trista, and Sarah at the front desk, the guys at the shuttle desk, the catering staff - all were professional, friendly, accommodating and efficient. I'm coming back!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 12, 2013
Dear Sue M,
WOW! What a wonderful review and thank you for taking the time to let us know you enjoyed your stay at the Crowne Plaza Ft. Myers. We will be sure to share your kind review with Julie, Trista, Sarah and the rest of our staff as they are the ones that really get the job done. We look forward to having you as our guest many more times in the future and please let us know if we can be of any assistance when you are here. Thanks again!
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Kaneville, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2013

I stay here several times a month for business and I am always greeted with a smile and excellent service. Shoeless Joe's has great food on site or there are several great restaurants nearby. I would recommend this to anyone who needs to stay in Ft. Myers, FL.!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 12, 2013
Dear Flylow8,
Thank you so much for the wonderful review of the Crowne Plaza Fort Myers. We certainly appreciate your taking time to let us know that you have been enjoying your stays here. We will continue to work at making every visit a special and enjoyable one. Please let me or my staff know if we can be of any assistance on your future stays and thank you again for choosing the Crowne Plaza Fort Myers.
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St. Paul, MN
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 6, 2013

This hotel was okay to stay in- but definitely overpriced for what it offers. The place seemed clean, but the furniture was a bit outdated. The Internet kept going in and out and I went to the front desk to ask them about it and I had to call some Internet company to get an answer (which was what they were instructing guests to do) and finally it turned back on. They said they were performing maintenance on it. I was surprised that they were having their guests call the Internet company to fix it rather than the front desk getting to the bottom of it.

I was disappointed that with such an expensive hotel there was a charge for the breakfast buffet. It was around $8 for the continental breakfast (which was skimpy), and $11-12 for the hot breakfast (oatmeal constitutes "hot").

It is nice because it is connected to a restaurant at night if you want to grab something to eat, and there is a shopping mall nearby. Location is decent and our room was quiet. The problems I had with the hotel were very minor, overall it was a nice hotel just overpriced. I think if I were to go to Fort Myers again I would shop around for other hotels a bit more to see what my other options were.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, January 12, 2013
Dear Leslielorraine,
Thank you for staying with us over the holidays and for taking the time to let us know about your stay. Our rate are seasonal and at this time of year we are entering into the peak of our busiest time so our rates are higher than what they are in the spring and summer months. That said, we were happy to hear you enjoyed our location and didn't find any deficiencies with your accommodations. It was also nice to hear you enjoyed Shoeless Joe's Sports Cafe. We hope you will come back and stay with us again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Address: 13051 Bell Tower Drive, Fort Myers, FL 33907
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Fort Myers
#11 Romantic Hotel in Fort Myers
#12 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Fort Myers at Bell Tower Shops 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers with upscale shopping, dining and entertainment within close walking distance. The hotel offers free WI-FI, updated fitness center featuring Precor equipment, free business center with remote from room printing capability, female traveler rooms and upgraded Club Floor. Guest rooms now feature 4 power outlets bedside for charging and 8 oulets on the desktop for charging phones, laptops and electronics. Female traveler rooms feature ultra high power hair dryers, flat irons, make up remover, yoga mat and yoga DVD as well as added bath amenities. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops is anchored by Saks Fifth Avenue and includes such stores as Ann Taylor, Chico s, Banana Republic, GAP, Victoria s Secret, Bath and Body Works and Jos A Banks and Touch Salon and Spa. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. We offer a variety of golf packages featuring several nearby championship golf courses as well as many other leisure packages. A club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 
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Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Fort Myers Crowne Plaza

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