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Crowne Plaza Fort Myers at Bell Tower Shops: Traveler Reviews

3.5 of 5
13051 Bell Tower Drive, Fort Myers, FL 33907
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Crowne Plaza Fort Myers at Bell Tower Shops
Ranked #17 of 61 hotels in Fort Myers
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235 reviews from our community

Traveler rating
    133
    64
    24
    13
    1
See reviews for
Families
40
 
Couples
60
 
Solo
29
 
Business
83
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Moncton, Canada
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
“Nice!”
5 of 5 stars Reviewed January 19, 2013

We took the ferry from Key to Ft Myers. Took a cab to the hotel and checked without problems. We were on the Key floor, which was nice to have. In the morning they had a small continental buffet on the floor, just enough to get you throught to lunch...One warning....they start the coffee perking about 6 and I found it a bit hard to get back to sleep once I smelt it...and I don't even drink coffee. In the afternoon about 4 they have a social hour with cheese, crackers,veggies etc..plus half price drinks. Havent seen this in a hotel for a while so its a really nice touch.
The room was standard. Comfie bed, great water pressure in the shower. I liked that they put a curtain clip on the black out curtain to keep the room extra dark. Nice touch. Coffee maker and small fridge and fast internet makes this room complete..
Pool looked nice-didn't use it...restaurant and bar in the lobby-didnt use them either..

I must also point out, they don't have a airport shuttle even though there were 3 vans parked in the back..maybe they do on the busy times...

Room Tip: pay the extract and get the Key Floor
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kitten50 about Crowne Plaza Fort Myers at Bell Tower Shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review
January 29, 2013
Dear kitten50,
We thank you for taking time to review your stay with us here at the Crowne Plaza Fort Myers and my staff and I were happy to hear you enjoyed your stay and your accommodations on our Club Floor. Our morning snack and coffee station is a unique feature we offer on that floor as well as our evening snacks and bar on the weeknights. Thank you also for letting us know that your found your room comfortable and you enjoyed your nights sleep. We hope to see you again soon and safe travels.
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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“warmth personified”
5 of 5 stars Reviewed January 18, 2013

i have been staying in this hotel since 12 years! it was the holiday inn earlier and has been the crowne plaza since the past 4 years! great staff and wonderful hotel. the best part is the location, situated across the road from the bell tower shops and the bell tower movies.....its absolutely great! the shoeless joe's bar is a great place to hang out and have great food......the pick and drop facility of the hotel is wonderful and the staff are unbelievably great! there was an instance when the pick up was not available and the manager picked up from the mall in his own car! thats just an example of how how this hotel is!

Room Tip: 5th floor has the best rooms!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask debashishdas about Crowne Plaza Fort Myers at Bell Tower Shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review
January 29, 2013
Dear debashishdas,
Thank you very much for taking the time to send in such a nice review on the Crowne Plaza Fort Myers. It was really nice to hear that you not only found our location enjoyable but that you had such nice things to say about our staff. I will certainly share that with them. We are also happy to hear you have enjoyed Shoeless Joe's Sports Cafe and we look forward to having you return on your future travels. We have some great improvements planned for later in 2013 so please check us out and let us know what you think. Thanks again.
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Staff and service are outstanding!”
5 of 5 stars Reviewed January 10, 2013

Visited on business and boy, did these folks make me look good! Whatever I needed, whether arranging transportation, copying documents or helping with restaurant options, Julie, Trista, and Sarah at the front desk, the guys at the shuttle desk, the catering staff - all were professional, friendly, accommodating and efficient. I'm coming back!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sue m about Crowne Plaza Fort Myers at Bell Tower Shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review
January 12, 2013
Dear Sue M,
WOW! What a wonderful review and thank you for taking the time to let us know you enjoyed your stay at the Crowne Plaza Ft. Myers. We will be sure to share your kind review with Julie, Trista, Sarah and the rest of our staff as they are the ones that really get the job done. We look forward to having you as our guest many more times in the future and please let us know if we can be of any assistance when you are here. Thanks again!
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Kaneville, Illinois
2 reviews
“Excellent service.”
4 of 5 stars Reviewed January 10, 2013

I stay here several times a month for business and I am always greeted with a smile and excellent service. Shoeless Joe's has great food on site or there are several great restaurants nearby. I would recommend this to anyone who needs to stay in Ft. Myers, FL.!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask flylow8 about Crowne Plaza Fort Myers at Bell Tower Shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review
January 12, 2013
Dear Flylow8,
Thank you so much for the wonderful review of the Crowne Plaza Fort Myers. We certainly appreciate your taking time to let us know that you have been enjoying your stays here. We will continue to work at making every visit a special and enjoyable one. Please let me or my staff know if we can be of any assistance on your future stays and thank you again for choosing the Crowne Plaza Fort Myers.
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St. Paul, MN
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“decent but overpriced”
3 of 5 stars Reviewed January 6, 2013

This hotel was okay to stay in- but definitely overpriced for what it offers. The place seemed clean, but the furniture was a bit outdated. The Internet kept going in and out and I went to the front desk to ask them about it and I had to call some Internet company to get an answer (which was what they were instructing guests to do) and finally it turned back on. They said they were performing maintenance on it. I was surprised that they were having their guests call the Internet company to fix it rather than the front desk getting to the bottom of it.

I was disappointed that with such an expensive hotel there was a charge for the breakfast buffet. It was around $8 for the continental breakfast (which was skimpy), and $11-12 for the hot breakfast (oatmeal constitutes "hot").

It is nice because it is connected to a restaurant at night if you want to grab something to eat, and there is a shopping mall nearby. Location is decent and our room was quiet. The problems I had with the hotel were very minor, overall it was a nice hotel just overpriced. I think if I were to go to Fort Myers again I would shop around for other hotels a bit more to see what my other options were.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask LeslieLorraine about Crowne Plaza Fort Myers at Bell Tower Shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review
January 12, 2013
Dear Leslielorraine,
Thank you for staying with us over the holidays and for taking the time to let us know about your stay. Our rate are seasonal and at this time of year we are entering into the peak of our busiest time so our rates are higher than what they are in the spring and summer months. That said, we were happy to hear you enjoyed our location and didn't find any deficiencies with your accommodations. It was also nice to hear you enjoyed Shoeless Joe's Sports Cafe. We hope you will come back and stay with us again. Thank you.
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Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Crowne Plaza Fort Myers
Fort Myers Crowne Plaza
Address: 13051 Bell Tower Drive, Fort Myers, FL 33907
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Fort Myers
#9 Business Hotels in Fort Myers
#19 Family Hotels in Fort Myers
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers best upscale shopping, dining and entertainment. The hotel offers free WI-FI, newly updated fitness center, free business center, female traveler rooms and upgraded Club Floor. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops is anchored by Saks Fifth Avenue and includes such stores as Ann Taylor, Chico s, Banana Republic, GAP, Victoria s Secret, Bath and Body Works and Jos A Banks and Touch Salon and Spa. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. We offer a variety of golf packages featuring several nearby championship golf courses as well as many other leisure packages. A club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 
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