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“Quiet yet convenient” 5 of 5 stars
Review of Crowne Plaza Fort Myers at Bell Tower Shops

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Crowne Plaza Fort Myers at Bell Tower Shops
3.5 of 5 Hotel   |   13051 Bell Tower Drive, Fort Myers, FL 33907   |  
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Ranked #15 of 60 hotels in Fort Myers
GreenLeadersBronze level
Cary, North Carolina
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Quiet yet convenient”
5 of 5 stars Reviewed October 29, 2012

Recently stayed here as part of a business trip. Rooms were very quiet, never heard anything going on in the hallways or other rooms. Room was very clean, few things needing updating as this is an older hotel, but we were very satisfied. Many amenities available and the on-site restaurant was great. Very friendly staff. The shuttle to and from the airport was one of the smoothest I have experienced. They were very organized in arranging our transportation to the airport the day we left. My only complaint was the breakfast buffet was not good at all. Food was not hot and did not taste good.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, December 8, 2012
Dear headed2dabeach99,
Thank you for taking the time to review the Crowne Plaza Fort Myers and letting us know that you enjoyed your stay with us. We are happy to hear you you enjoyed our complimentary shuttle service and found the accommodations clean and comfortable. I will certainly make sure to review your concerns regarding our breakfast buffet with our culinary team. We normally do a much better job than what you experienced. We hope you will come and stay with us again soon and again, thank you for staying at the Crowne Plaza hotel Fort Myers.
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326 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
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English first
Lancaster, Pennsylvania
Top Contributor
69 reviews 69 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 26, 2012

We got an incredibly good deal with SniqueAway.com so we thought we'd try the Crowne Plaza since it is a brand we've never tried. The room was clean and comfortable and we slept well. The bathroom sink area is a bit small and cramped compared to some other hotels. There was only one night stand and the other side of the bed had a floor lamp, but when we questioned it, they immediately brought one in for us. We also had an issue with a very musty smelling sofa but they tried to fix the problem with some spray. Sadly, it did not help. The front desk was very attentive. The pool was beautiful but quite cold for a heated pool. (We've been traveling through FL and had been enjoying many warm pools.) When we mentioned it, they seemed happy to know and said that the temps had been so warm that maybe it was turned down. We appreciated having an exercise room (the tvs on the equipment weren't working real well though but I'm sure if we had remembered to mention it, they would have been right on it). The breakfast buffet would have been 10.95 but was included in our deal. It was very good, esp. the hot food, but fruit other than apples, bananas and oranges would have been nice. I liked the blue velvet chairs in the lobby and Shoeless Joe's Sports Cafe was very good. For the price we paid through SniqueAway.com (unbelievably....$124 for two nights including the breakfast!) we would stay again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, October 29, 2012
Dear Plain1 s,
We thank you for taking the time to review the Crowne Plaza Fort Myers following your recent stay and we are happy to hear you enjoyed your stay. Thank you also for your kind remarks concerning our friendly staff and your enjoyment of Shoeless Joe's Sports Cafe. I will also be certain to review your comments about the areas of the guestroom room you felt needed to be improved with our housekeeping staff. We do hope that you will return again and we wish you safe travels.
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Clearwater, Florida
1 review
5 of 5 stars Reviewed September 22, 2012

The customer service provided by the staff and the accommodations were excellent! My wife and I stayed for a couple days and all our needs were met or exceeded. And because we were there during our anniversary, the staff recognized our special day and provided us an unexpected card and gift in our room. We have traveled to many places and stayed in all types of hotels over the course of my 26 year career in the Navy, and we have to say that this ranks in the top ten of approximately 350 hotels from all over the world that we stayed in. Thanks you for such an enjoyable stay!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, September 24, 2012
Dear Navaran N,
We are delighted to hear that you enjoyed your anniversary stay at the Crowne Plaza Fort Myers and we hope that you have many more. We also thank you for taking the time to review our hotel and let us know how we are doing. We were happy to hear you found our staff accommodating and that our hotel was up to those that have made you travels enjoyable in the past. We hope that you will return again soon and we wish you safe and happy travels.
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TO
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2012 via mobile

From the moment we entered until we left the staff was friendly and polite. All requests were immediately addressed. The pool area was relaxing and tranquil and waterfall was a very nice touch. We had the buffet breakfast and would love the recipe for their salsa, it was that good. I would definitely recommend this hotel to any of my friends looking for an upscale hotel to stay at in Ft Myers.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, September 13, 2012
Dear ElijahBeth,
We are delighted to hear that you enjoyed your stay here at the Crowne Plaza Fort Myers and thank you for taking the time to write a review on your stay. It was great to hear that you enjoyed the hospitality of our staff as well as our garden pool area. I will also pass along your kind remarks about our made fresh daily salsa to or chef. We hope that your travels will bring you back this way again soon. Safe and enjoyable travels to you.
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Salzburg, Austria
Top Contributor
142 reviews 142 reviews
79 hotel reviews
Reviews in 73 cities Reviews in 73 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed September 4, 2012

First of all I want to mention that this hotel could easily get a 5-star rating because of its perfect location (lots of restaurants and shops within walking distance), wonderful service (Priority Club floor with evening snacks and 2for1 drinks, friendly staff, ...) and breathtaking lobby.
The only reason for a 4-star rating was the room - first the pros:
clean, quite spacious, nice flat tv and we had a nice pool view.
cons: the a/c was very loud and the whole carpet around it was soaking wet. The carpet was pretty worn (but not dirty) and the furniture was not up do date. The bathroom was quite small.
This was our first stay at a Crowne Plaza and we expected to get an up to date (especially the a/c) and modern looking room.
The pool area was very nice and quite big (unfortunately we had no time to take a swim, but next time we will have time for sure).
We especially liked the lobby: very spacious and well appointed - there's even a piano in the middle of it.
We had breakfast at the restaurant onsite (Shoeless Joe's): moderately priced, lots of choices and very good - keep it up guys!
All in all a very good experience at the Crowne Plaza Fort Myers - if they would update their rooms (in particular the a/c) this hotel would be one of a kind !
We will definitely come back, due to the location, service and amenities !!

Room Tip: Get the Priority Club Membership - you may be able to get a room on the club floor and enjoy complim...
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, September 13, 2012
Dear Sial,
Thank you for taking the time to tell us about your recent stay at the Crowne Plaza Fort Myers. We are happy to hear that you enjoyed our service and location. Our location here at the Bell Tower Shops is very popular with the close proximity to so many shops and restaurants. Please accept our apologies for the deficiencies that you noted in your guest rooms. I will make sure we follow-up o those items. Later next year we are planning to make some upgrades to our rooms that I certain will address some of your recommendations. Thank you again and we look forward to having you return.
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North Fort Myers, Florida
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 24, 2012

We have depended on this property now for several years as the venue for our sales training programs. They always earn high marks from us and from our guests that fly in from locations around the country and the world. They understand hospitality and what corporate guests desire. Thank you to the great property and staff.

Room Tip: Our guests enjoy this facility over four other properties that we tried before finding this venue.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, September 13, 2012
Dear NeonLadder,
We thank you so much for choosing the Crowne Plaza Fort Myers for your out of town guests and meeting needs. We are very proud to have one of the highest customer service rankings for meeting customers in the Crowne Plaza chain. I will certainly make certain we share your kind words with our service staff. It is always a pleasure to hear we have been successful in making a guest stay enjoyable, especially from returning guests such as yourself. Thank you and we look forward to seeing you again.
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Kingston, Jamaica
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed August 20, 2012

I spent four nights at the Crowne Plaza Bell Tower and was very pleased by the service, the friendliness of the staff, and the entire ambience of the hotel. The Reception staff were friendly and helpful - and readily available; the check-in was smooth and effortless; the room was well appointed and attractive, and the pool and gym were well kept and pleasant to use.

The proximity of the hotel to the Bell Tower shops was also helpful - and the hotel provides a shuttle to any location within a three mile radius - including the airport.

I had stayed at this property previously, when it was under different management; this is a marked improvement!

Room Tip: Ask for an upgrade to a room on the Executive Floor.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crownefmy, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this review, August 22, 2012
Dear NGeorge,
Thank you very much for taking the time to complete your review of the Crowne Plaza Fort Myers following your recent stay. Mys staff and I were pleased to hear you enjoyed the hotel atmosphere, room and amenities. Our new fitness room has been very popular with both new and returning guests. We were also happy to hear you enjoyed our location here at the Bell Tower Shops. The easy walking distance to so many shops and restaurants is popular with many of our guests. We thank you for choosing to stay with us and look forward to seeing you again!
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Additional Information about Crowne Plaza Fort Myers at Bell Tower Shops

Address: 13051 Bell Tower Drive, Fort Myers, FL 33907
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Fort Myers
#12 Business Hotel in Fort Myers
#12 Romantic Hotel in Fort Myers
#16 Family Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Fort Myers at Bell Tower Shops 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Fort Myers Hotel is adjacent to the Bell Tower Shops where you are at the heart of Fort Myers with upscale shopping, dining and entertainment within close walking distance. The hotel offers free WI-FI, updated fitness center featuring Precor equipment, free business center with remote from room printing capability, female traveler rooms and upgraded Club Floor. Guest rooms now feature 4 power outlets bedside for charging and 8 oulets on the desktop for charging phones, laptops and electronics. Female traveler rooms feature ultra high power hair dryers, flat irons, make up remover, yoga mat and yoga DVD as well as added bath amenities. The Crowne Plaza location is central to Fort Myers, Cape Coral (5 mi), Naples (15 mi)and the beaches of Fort Myers, Sanibel and Captiva Islands (9 mi). The Bell Tower shops is anchored by Saks Fifth Avenue and includes such stores as Ann Taylor, Chico s, Banana Republic, GAP, Victoria s Secret, Bath and Body Works and Jos A Banks and Touch Salon and Spa. Enjoy dining at one of the many unique flavors that the Bell Tower Shops offers such as Cru, Bistro 41, World of Beer, Blue Pointe Oyster Bar, T.G.I Fridays and Cantina Laredo. While in Fort Myers, visit the Thomas Edison/Henry Ford Winter Estates. The Crowne Plaza Fort Myers Hotel is located near the Boston Red Sox(JetBlue Park) & Minnesota Twins (Lee County Sports Complex) Spring Training facilities. Shoeless Joe's Sports bar located in the hotel is the best place to watch a game, and enjoy family fun and great food. We offer a variety of golf packages featuring several nearby championship golf courses as well as many other leisure packages. A club level offers extra privacy and comfort. With over 10,000 square feet of meeting space our meeting planners and culinary team can handle all your meetings. ... more   less 
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Also Known As:
Crowne Plaza Fort Myers At Bell Tower Shops Hotel Fort Myers
Fort Myers Crowne Plaza

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