My husband, son and myself spent 4 days at this property while our home was refurbished. We are Fort Myers residents..so carried on with life as normal. Working night shift I requested early check in and a quiet room. No problem. Preparing for a certification test I spent much time studying in the main lobby. Staff were consistently friendly, greeting each guest as they entered the door. Keisha on days really went out of her way to make us feel comfortable. She listened to our home remodeling set backs and wished me well with testing. She is a gem and Marriott is very fortunate to have her. Employees like Keisha are a treasure not only to her employer but her guests as well! With three of us, the suite was ideal. We had a walk-in closet to store clothing and suitcases. The mini kitchen has a small fridge, microwave, sink and cupboard space. Really nice was the separate sitting/TV area. There's also a desk which is big enough to spread out books, papers and take notes. The bathroom is set up with the sink outside..so more then one person can get ready at a time. Son, Dan especially enjoyed the wonderful hot shower with excellent water pressure after working. The whole hotel is spotlessly clean. It looks brand new! Breakfast was good with low fat selections available. Restaurants are within walking distance for other meals. There are two well running washing machines and dryers, reasonably priced. Because of prolonged rain, we were unable to try out the pool and hot tub. There's also an exercise room for the motivated. Wifi and HBO are free, as are the clever decorative lollipops in the lobby (strawberry cheesecake is best). Needless to say, Springhill Suites made us feel very much at home.
PS Our home project was completed and I passed national certification test..YEAH!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Senior Contributer,
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Thank you for your recent posting on TripAdvisor and for the feedback regarding our hotel and Keisha at the desk and yes you are right we are very lucky to have Keisha on our team. Keisha always goes above and beyond th call of duty. I am so happy for you that you were able to get your house refurbish and congratulations on your National Certification test. AWSOME accomplishment. We're so happy you and your family enjoyed your stay. If you are ever on this side of town please stop by and say hello. I know Keisha will be happy to see you. :-)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.