We went here to celebrate a birthday party. Everything was nice. The food, the service and especially, how they handled a screw up with our order.
We told them in advance there was a birthday, and they had a card waiting for the guest of honor. The only place that has ever done anything similar is Capital Grille and it's double the price. So that was a nice touch.
I had a filet which came with a salad. The blue cheese dressing was about the best I've had. It was generous. The filet was cooked perfectly. The mac & cheese was yummy. The portions are generous.
Everyone else had similar experiences - one guest ordered the halibut; another guest ordered a rib eye well done, and really enjoyed it.
The guest of honor ordered a filet medium rare and rec'd it medium well. The manager immediately came over, apologized, ordered her a new meal and comp'd the meal. I think the server must have apologized three times for the screw up.
Let this be a lesson to other restaurant owners - that is how you handle a mistake. They didn't have to comp the steak. And I wouldn't expect most restaurants to do that. But the way they handled the incident was classy. The only other time I've had a steak screw up comp'd was at Ruth's Chris - another place that is double the price.
The impression I had was Conners tries to give you an experience like you'd expect at a much more expensive prime steak house, for about half the price. Note that not all of their meat is prime, but they have it available. My non-prime filet was excellent and as good as any place I've had a filet.
We will come here again.
Only negative... this is a noisy restaurant. Volume level is high. If you're looking for a quiet dinner, this isn't it. But if a lively atmosphere is your thing and you want to go to gab with your companions, and take your time and have a nice meal, this is your place.
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