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“Good customer service and clean..!” 4 of 5 stars
Review of Baymont Inn & Suites Fort Myers Airport

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Baymont Inn & Suites Fort Myers Airport
2.5 of 5 Hotel   |   9401 Marketplace Road, Fort Myers, FL 33912 (Formerly Fort Myers Airport Hotel)   |  
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Ranked #29 of 61 Hotels in Fort Myers
Aventura, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good customer service and clean..!”
4 of 5 stars Reviewed January 21, 2013

's Mention that First, I have to work for many years in the hospitality industry and a pleasure to be in a hotel that has a room and its Facilities in genral clean and maintained, this is the case in Fort Myers hotel Baymont congratulate staff housekeeping because the room that we were assigned to me and my family was really clean, just as the bathroom was spotless. The customer service of Mr. Jack, Front desk was friendly and polite. Also might add that we were with some friends who stayed at the hotel and had the same experience I had with my family. Congratulations.
The only point is the opportunity to observe the lack of coffee maker in the room.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micheline L, General Manager at Baymont Inn & Suites Fort Myers Airport, responded to this review, January 22, 2013
Thank you for taking the time to write a review of the Baymont Fort Myers Airport Inn in Fort Myers, Fl. The entire team values our guests and work very hard to make sure your visit is a memorable one. We hope that you will visit with us again whenever your travels bring you to Fort Myers, Fl.

Make it a great day!

Micheline Lobdell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Stratham, New Hampshire
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 15, 2013

The Staff is the ONLY thing that we found to be the BEST at this hotel...... Although the hotel was convenient to both 75 & the airport and the desk clerks VERY nice, the place needs an upgrade!!

Cheap bedspread was worn & torn, no fridge, no microwave, and the ice is on the next floor. the Continental breakfast was basic-- please go to the Waffle house across the street for a decent breakfast. There was not room enough for two people, you had to step aside between the beds to allow the other person to pass --

Walls were NOT soundproofed, and you could hear the fellow in the room next door every time he coughed. -- the wall trim never made it to the end of the wall it stopped short by a foot or more -- and the television -- had 11 channels, and there is NO WI-FI, although they advertise the place as having wi-fi. IT doesn't even work in the LOBBY unless you sit on the sofa on one end.

NOT a place for anyone with the need for business service -- although the front desk offered to print for me -- sigh -- I checked out and moved to a hotel room that was only $20 more a night but offered printing and wifi in lobby and hard wire internet in the room. Better than no internet connection at all........

It was near the airport, but please management get this place a serious UPGRADE in the internet service. It is TOTALLY a waste of my money to have stayed there. AND a waste of my business time -- not coming back !!

Room Tip: Great for low budget in nice area -- but no room amenities
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micheline L, General Manager at Baymont Inn & Suites Fort Myers Airport, responded to this review, January 16, 2013
Thank you for taking the time to write a review of the Baymont Inn & Suites Airport in Fort Myers, Fl. Good, bad or indifferent we need to hear what you have to say and we take it to heart. We are working very hard to make the internet better. We are in the process of replacing the bed linens in all the rooms (going to all white and all the mattresses are brand new). Having just purchased this hotel, the process is a little slow. I am very sorry that you were not happy and hope that you will reconsider the next time you are in town.

Have a great day!

Micheline Lobdell
General Manager
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Bloomingdale, New Jersey
1 review
5 of 5 stars Reviewed January 14, 2013

Just wanted to express my total satisfaction with my first time visit to the Baymont Inn and Suites in Ft. Myers, Florida. Friendly staff, delicious cookies on arrival, clean and fresh accommodations--the smell of cookies in the lobby really was a nice touch! My daughter and I were there for an extended weekend to check out some wedding venues in the area. This hotel is conveniently located close to the airport, dining places and major highways and is a wonderful value. We will be booking this in the future for sure

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micheline L, General Manager at Baymont Inn & Suites Fort Myers Airport, responded to this review, January 15, 2013
WOW! Thank you for taking the time to write such a wonderful review of the Baymont Inn & Suites Airport in Fort Myers Fl. I have been blessed with a great staff that truly cares about our guests.

Good luck with your daughter's upcoming wedding, I'm sure it will be beautiful.

We look forward to your next visit with us.

Make it a great day!

Micheline Lobdell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2013

Stayed at this lovely hotel travelling with a group for an overnight. Friendly staff and very, very clean hotel. Not fancy,but cleanliness is always my #1 priority when needing a hotel. Yes, we definitely would stay here again. My only suggestion for management is to please put an arrow indicating where the elevator is on each floor. Many members of our group kept passing by it when they needed to go downstairs in the morning, but couldn't find the elevator door!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micheline L, General Manager at Baymont Inn & Suites Fort Myers Airport, responded to this review, January 11, 2013
Thank you for taking the time to write a review of the Baymont Airport Inn in Fort Myers, Fl. I am glad that you and your group had a great stay with us and hope that you will come back again in the near future. I will definitely take into consideration the sign idea for the elevator.

Make it a great day!

Micheline Lobdell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Fort Myers Airport

Address: 9401 Marketplace Road, Fort Myers, FL 33912 (Formerly Fort Myers Airport Hotel)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Romantic Hotel in Fort Myers
#24 Business Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Fort Myers Airport 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Feel right at home at our Baymont Inn & Suites Fort Myers Airport hotel. Located just off Interstate 75 and 3 miles from Southwest Florida International Airport, our hotel provides easy access to the best dining, attractions and shopping that Fort Myers, FL has to offer. Kick start your day with a workout in our fitness center and then fuel up with a free continental breakfast. Stay connected to what’s important with free Wi-Fi Internet access. Go for a swim in our outdoor pool with hot tub then check your email using the public access computer. Refresh your clothes in our guest laundry facilities. Book a suite and enjoy convenient amenities like a refrigerator and microwave. Handicapped-accessible rooms are also available at our pet-friendly hotel in Fort Myers, Florida. ... more   less 
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Also Known As:
Country Inn Fort Myers
Fort Myers Country Inn

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