Well, we are a repeat group of friends from Timmins Ontario CANADA who have stayed at this hotel for 3 years for a period of 2 weeks to 1 month. We agree with another writer that this is a "hidden gem"! What makes this hotel so special is the location of course, but the team at this hotel is incredibly the best !! Kim and her staff in the kitchen, what a marvelous team, preparing excellent meals, well presented, clean and always serving with a smile!! The front desk have golden patience and truly so helpful! Lee the general manager, a special person who is seen all over on the property, is so approachable, very personable, dedicated manager and clearly cares a great deal for his hotel. Angie, I beleive an assistant manager... very knowledgeable and helpful, so nice to deal with. Stephanie in groups, the most wonderful and helpful person I have ever dealt with. She beleives in her product, proud of it and absolutely the best in all of my 15 years of dealing with hotels and I've dealt with an extremely large amount of hotels during my 15 years in tourism. She is a gem and one that I would hire in a heart beat!! The maintenance team, another hard working crew, always helpful and pleasant! The room attendants were always very polite and pleasant as well. The set -up in the lobby as you walk into this hotel has the best feeling in all of the hotels I've been at. They are so welcoming, This team deserves to be recognized for their hard work and making this hotel truly our HOME AWAY FROM HOME!!! We are returning next year once again for a month or more....because we miss our HOME and can't wait to get back to our ROCKING CHAIRS at the front of the hotel!! Great job everyone at Homewood suites at Bell Tower, we love you and know how hard you work to please your clients!!! A huge "Thank you" and looking forward to our next visit with you!!