Being a Hilton Honors member I stay in over a dozen HGI's per year and this was the worst experience I have ever had. Unfortunately, the unfriendly checkin was the highlight of our stay. It went from bad to worse as the floorboard in our room fell off, and the spray paint fumes that wafted up to every floor in every room via the air vents. Supposedly an employee had been spray painting trash cans next to the downstairs air intake vent.?? The roaring party downstairs might have been more fun if the entire HGI had been invited(not) or the hotel staff shut down the D j at 11:00 pm(not). It was about that time that the fire alarm went off and rang for over 15 minutes. I'm thinking someone on the second floor got tired of the party.
We were told we would be compensated with extra points but that didn't happen.
Hilton execs might want to visit this site to see if it meets their standards.
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- Also Known As:
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