Booked into hotel because of a snowstorm cancelling our flight. It was a bonus for us as we found another hotel for trips around Fort Meyers. Airline was not able to find us a room, but we found this one really quickly on our own. We will be back again.

We stopped at this hotel after finding a good deal on expedia. Totally rolling the dice as we had never been before. They not only met but exceeded our expectations! The hotel is very nice, clean and welcoming. Comfortable beds. Very nice pool and pool area. Laundry facilities is a nice feature! Nice modern exercise area. Comfortable lounge are in the entry area. Business area. At the top of my list was the customer service! Like I said we first had only booked one night and liked it so much we kept adding "just one more day". Every staff the we dealt with was nothing but gracious and more than willing to assist us. Would 100% recommend this hotel to anyone!!!

I am a frequent Hilton Customer and this has to be one of my absolute faves. The staff is so accomidating and friendly. One women even went above and beyond by allowing my daughter to see how the computer systems worked after they got on the topic during check in. The hotel is very clean and even the location is great with access to many reasturaunts close by and the beach not more than 30 min. away. Its not just the staff you have to interact with here it is the entore staff, they all smile speak and wave even when you are not in need of their paticular assistance. Friendliness and wonderful customer service are hard to find these days and I happy to say Fort Myers HGI is doing a great job!

From the first time we walked in to all the staff encounters, we had nothing but praise for our time there. The front desk staff was especially helpful in recommending places to eat and activities in the area. Would stay here again.