My fiance and I stayed there four nghts a few weeks ago. I should add he has major health problems. We had, overall, a fantastic experience!
Whar made it great was the clean and comfortable rooms, the great hot breakfasts and the genuine friendliness of almost all of the staff!
Initrially, we thought that Michael was super wonderful with his effusive and excessive "friendliness" until we happened to sit in the lobby during the reception and, to our surprise, he said the same canned and fake speec to evry single guest! I really dislike FAKE, and that was a minus.
Having said that... let me tell you WHY we will return when next in the area.
The manager (I do not know hr name) but she has long dark hair and is part Asian. VERY helpful and attentive. She must train her staff extremely well because they are excellent except for the very fake
Who stands out to us are Liz, a daytime front desk person who is excellent! We loved her! She did all she could to make our stay great! Very good employee! She did all she could to be helpful in every way. We adored her!
Also Doug. He came to our room four times in one night to unplug our toilet. (Not thhe hotels fault, my fiances fault). On one visit, even I would not have attempted to clean up the mess as it was that awful and all over the place (feces AND vomit) had been sick EVERYWHERE), I apologized, and Doug said "Oh don't worry about it". He proceeded to clean the very messed up bathroom and leave it spotless. He then even told us places that served soup!
My fiancee tried to give him $100 for doing this nasty job. He smilingly refused it, but thanked us for our thoughtfulness, wished us a good night and left.
Finally, Lazz was excellent as well! When we had an issue with a burned oyt bathroom light he quickly and efficiently repaired it, with a smile!
When we are next in the area, we will definitely stay there!
- Official Description (provided by the hotel):
- Newly upgraded/renovated property. ... more less
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- Also Known As:
- Hampton Inn Ft. Myers - Airport i-75 Hotel Fort Myers
- Hampton Inn Fort Myers
- Fort Myers Hampton Inn