We ordered 3 fish and chips and one pork chop meal. The fish and chips were way over cooked with hardly any fish, just batter and the fries were dark and soggy. (OLD OIL) The pork chops were somewhat overcooked but edible.The waitress told the manager and they consulted the cook and he admitted he over cooked the fish. (although there was hardly any fish just batter)
We sent the fish meals back and reordered two burgers and one pizza. The burgers were OK, a little bit too well done and the pizza was great. The fries were still soggy, dark and not good.
The waitress told the manager we were still at the table, however, he never made an appearance, did not comp us anything for the delay and bad food. Of course the replacement meals came after the pork dinner was done. We had ordered two pitchers of beer and they did not even comp those.
We did tell the waitress that one of the couples were local people just a block away, but they did not seem to care if they got a bad review. The couple used to have a restaurant of their own and understand stuff happens, but there was not excuse for the behavior of the management. We will not be back. There are plenty of quality restaurant in the area.
If you own or manage Nauti Turtle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.