We didn't get to go in so I am only rating customer service. Horrible! It was our last day in Ft.. Myers Beach and we called ahead to check prices. We were told there were student prices and adults were $15.00. So we drove 40 plus minutes and were told $20 + per person. No apology, just " oh, we have volunteers and sometimes they get the pricing wrong". WHAT?! When I explained what happened, we didn't even get an apology. Isn't that considered bad business practice? I tried asking the office, or a manager, but was never allowed to talk to the manager. She was in a "meeting." The woman I spoke to said she would have the manager call and she never did.