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“Great place to stay” 5 of 5 stars
Review of Homewood Suites by Hilton Fort Myers Airport / FGCU

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Homewood Suites by Hilton Fort Myers Airport / FGCU
3.0 of 5 Hotel   |   16450 Corporate Commerce Way, Fort Myers, FL 33913   |  
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FGCU Package
Ranked #3 of 60 hotels in Fort Myers
GreenLeadersBronze level
Port Colborne, Canada
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Great place to stay”
5 of 5 stars Reviewed February 5, 2013

We just returned home from our stay and I can't say enough about this place. We stayed here for 2 weeks and had a great time. Everyone is friendly and can't do enough to make your stay enjoyable. The rooms are clean and well kept.There is everything in the room you would want. They have coffee, tea,sugar, dishes, dish soap, a dishwasher, just take your clothes. The staff from the front desk to the maintance workers go out of their way to make sure everthing is O.K. The meals are very good. There is alway's something different. Everyone of the staff should be employee of the month. We will be going back there again next winter. The hotel is in a good location. It is not far from highway 41 (Tamiami Trail ) , shopping, or interstate 75. This is the place for a great vacation.

Room Tip: We stayed in a room on the 5th floor at the back. It was across from the elevator, but was not noisy...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 26, 2013
Thank you for sharing your recent experience.

My staff and I take great pride in our workplace, and really enjoy meeting guests from around the world. Every month is a difficult time, trying to decide on employee of the month- and I agree- and tell them EVERY one of them is derserving.

I hope that you will be back soon to your Home away from Home.

Happy Travels.
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513 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • French first
  • German first
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English first
Macomb, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 30, 2013

We have stayed at this location during January and February. It has easy access to just about anything, and you are very near the airport and I-75. You won't find a kinder and more efficient staff, they go out of their way to make you feel comfortable!
The breakfast selections are great, and they offer four dinners per week, Monday through Thursday! There are also a couple of nearby restaurants within walking distance. You won't be disappointed, we're returning next winter!

Room Tip: We always stay in a one bedroom king suite. The first floor is very quiet!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 1, 2013
From one Michigander to another... Thank you!

We love being your "Home away from Home"! We are a little warmer this time of year than Michigan.

Thank you for giving a shout out to my staff. They work hard every day, keeping hospitality as their priority each and every day.

We look forward to your next visit.
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Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2013

My wife and I arrived at this hotel the afternoon of January 17, 2013. We were promptly checked into room 224 by an efficient and very friendly desk staff. I don't think we were in the room more than 10 minutes before the front desk called to make sure everything was satisfactory. At that time, all was ok. When we checked in we were informed that the water for the property was to be shut off from 4-9 pm to correct a water pressure issue. We weren't too happy about that prospect, but we prepared for it by filling some glasses with water and obtaining ice from a convenient ice machine. The shut off seemed to have been resolved quickly as far was we could tell because we did not experience any real loss of water that we could tell. However, that evening when my wife ran some water for a bath we noticed a lot of sediment in the bath tub, that despite running the water for awhile, would not go away. She decided to skip the bath, and went to bed. I called the front desk and asked if anyone else had complained about this issue and was told that no one had. Seemed strange to me that it could be isolated to this room. The next morning we took showers and still experienced this sediment problem, it seemed like sand in the water.

Before checking out, I took the time to write some comments about our stay directed to the attention of Ms. Victoria Stawicki, Guest Services Manager of the hotel. I wanted her to know that the hotel had some sort of a problem, I assume as a result of the water shutoff, that needed to be investigated as it would impact other guest's satisfaction as well.

I wasn't really expecting to hear anything back about my comments, but to my pleasant surprise, Ms. Stawicki exemplified what we consider the ultimate in customer care as she took the initiative to not only call our home and leave a message (because we were in transit back home) but she also followed-up with an e-mail to address the issue and resolved the situation to our complete customer satisfaction. Some people only talk about customer service, but Ms. Stawicki not only believes in it, she lives it!!

Other than this one problem we encountered, the hotel is a great place to stay. The next morning, we took advantage of the very spacious breakfast area and had a most enjoyable meal prior to our departure. The evening before, we had arranged for the free shuttle bus provided by the hotel to take us to the airport. We arrived at the lobby a bit early, and found that the driver was already there so we left 15 minutes early. The gentleman was extremely pleasant to talk with during our 10 minute drive to the airport.

As a result of the outstanding customer service performed by Ms. Stawicki, we will again stay at this Homewood Suites and recommend it to others as well.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 1, 2013
Thank you so much for your honest feedback.

It is true, things may go wrong in our imperfect world, however, it is how we recover that really matters.

My team and I communicate daily on how to react when things go wrong, and your comments told a great story. I appreciated your patience during our plumbing situation, and we were not prepared for the sediment that made its way to random rooms, but we were certainly prepared if we were notified of such.

Thank you for giving us a second chance at maintaining your loyalty.

See you next time you visit Fort Myers.
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Manitoba
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed 2 nights in January, 2013. (If driving there, keep in mind the actual address doesn't work with GPS; we had to phone and they gave us an alternate street address to use.) Check in staff excellent and called our room to see if all was okay.
Room was clean, spacious and our King bed very comfortable. If you want to cook, the kitchen is well supplied and nice dishes, good sized fridge and dishwasher. The light evening meals were good enough (breaded tilapia one night and fried chicken the next), with a small salad selection as well, steamed vegetables. Had the red wine which was enjoyable enough. Serving staff friendly and all kept clean and well stocked. And all "real" dishes, glasses and cutlery. Good breakfast choices the one morning we were there; we had a very early flight the next morning (a "breakfast in a bag" to go, like some hotels have, would have been nice). Large seating area for eating (numerous of the dining chairs could use shampooing). We returned our car the evening before we left and took the shuttle to the hotel, then got on the first shuttle at 4:30 am to the airport. Quick ride (10 mins). Would definitely stay again and recommend.

Stayed January 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 1, 2013
Thank you for sharing your experience.

It sounds like you were able to relax and enjoy some comfort food with your family, coupled with a complimentary glass of wine. This is what vacations are meant to be. I appreciate your note in reference to our dining chairs. These are cleaned twice per week, and we hope to have a new design in place within the next few weeks, I hope you will be back soon to enjoy them.

Have a wonderful week. :-)
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San Diego
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2013

We arrived at the Ft. Myers Airport at 10 pm after a long day of travel. This hotel was super convenient to catch a good night's sleep before our Florida vacation. Clean, nice, and well-priced. We had no problems with our stay. Had room 422, which is a full suite with king bedroom, living room, and kitchen.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 1, 2013
I am glad that you found our hotel to be a convenient location.

Yes, we are close proximitiy to the airport, shopping and the beaches. All of our rooms are full suites with fully equiped kitchens. I hope that when you plan your next visit to Fort Myers you can stay longer to enjoy our many extra amenities that we have to offer.

Homewood Suites Fort Myers Airport-FGCU awaits your return to sunny SW Florida!
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Fort Lauderdale, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2013

The hotel is very clean and very quiet. It is very conveniently located near the I-75 and near a large shopping plaza that has a wide variety of shops and restaurants. It feels brand new. The hot breakfast served is great in taste and quality. The hotel staff is very friendly and extremely efficient.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, February 1, 2013
Thank you for sharing your experience.

I am glad that you were able to take advantage of some of our many amenities such as our hot breakfast buffet that we serve each morning.

I hope to see you on your next visit to our Homewood Suites Fort Myers Airport-FGCU
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Madison, Wisconsin
Top Contributor
89 reviews 89 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 16, 2013

We love Homewood Suites in general, and this location is up to their usual high standards. The staff is friendly and the property is very clean and quiet. It is a few miles away from the airport, so you do not hear any plane noise. The shopping mall/plaza across the street has everything you could want, and is a convenient place to get groceries and stock the fridge. Our kids loved the pool and spent hours in it. The hot breakfast and the evening manager's reception are both very good. They don't offer the manager's reception on Friday and Saturday nights, so be aware you'll have to fend for yourself those nights.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbieclark, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this review, January 17, 2013
Thank you so much for sharing your experience!

I am so glad that you found our Homewood Suites to be everything you expected. Our Homewood Suites team takes pride in our hotel, and we want all of our guests to feel at home.

I hope to see you again on your next trip to Fort Myers.
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Additional Information about Homewood Suites by Hilton Fort Myers Airport / FGCU

Address: 16450 Corporate Commerce Way, Fort Myers, FL 33913
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Fort Myers
#2 Family Hotel in Fort Myers
#3 Green Hotel in Fort Myers
#3 Business Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Fort Myers Airport / FGCU 3*
Official Description (provided by the hotel):
The Homewood Suites Fort Myers Airport/FGCU offers the ultimate in convenience and comfort in the airport area. Our beautiful 133-room Homewood Suites hotel is 1/2 mile east of I-75, adjacent to Gulf Coast Town Center Mall, and minutes from Florida Gulf Coast University. Our All-Suite hotel in Fort Myers is focused on creating a sense of a "Home away from Home" for all our guests. Modern decor and innovative design coupled with a traditional home-like feel and southern hospitality make a stay at the Homewood Suites Fort Myers Airport-FGCU a time of comfort and serenity. Families looking for lodging in Ft. Myers will appreciate our hotel's ideal location in the lovely Fort Myers/Estero area, with close proximity to shopping and attractions such as the Gulf Coast Town Center Mall, Sanibel & Captiva's beaches, and many options for outdoor adventures. Homewood Suites Fort Myers Airport-FGCU is within minutes of, Chico’s Headquarters, GE, Algenol Biofuels, RSW-Southwest Florida International Airport. With our premium services such as a 24-hour Business Center & free high-speed Internet access our Homewood Suites Fort Myers Airport-FGCU near RSW Airport is perfect for all travelers. While lodging at our hotel in Fort Myers, you can take a dip in our outdoor heated pool, exercise at our 24hr Fitness Center, relax and enjoy a beverage at our poolside fire pit, or sit back and de-stress while enjoying our tropical friends in our oversized salt water aquarium. This Fort Myers all-suite hotel is a refreshing blend of home-like charm & modern sensibility, the Homewood Suites Fort Myers Airport-FGCU offers the very best in luxury Fort Myers accommodations. Indulge yourself in one of our spacious Studio Suites, which have fully equipped kitchens with a spacious dining area and a working desk. Our luxurious One Bedroom suites have a fresh, modern feel and offer an escape from the ordinary, with a privacy door between the bedroom and living area. All suites feture premium Serta Suite Dreams bedding, sofa beds, LCD televisions with premium cable channels, DVD players, complimentary wired and wireless high-speed Internet access is provided along with speakerphones, A complimentary USA Today weekday newspaper is delivered daily at your door for added convenience. All Accommodations include fully equipped kitchens with coffee-maker, full-size refrigerators, two-burner stove tops, microwaves, dishwasher and cookware/dishes/utensils. Bathrooms include granite countertops, shower/tub combinations, complimentary toiletries, and hair dryers. You'll find enough space for work, study, or entertaining, plus all of the comforts of home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Fort Myers Airport / Fgcu Hotel Fort Myers
Homewood Suites Fort Myers

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